We recently purchased the Sophia range of sofas,at the Birstall branch of DFS,Leeds, We were served by Sonny,who explained our options extremely well, and was very helpful,nothing was too much troub... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very good service, didn’t pounce on us soon as we got into the shop let us wander and find the one we liked before approaching us, very good customer service to ensure you’re getting the best you can.... Vis mer
Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Vis mer
Selskapet har svart
The advisor who dealt( unfortunately I can't remember the lady's name ) with my order was very knowledgeable and discussed the key points and features of the bed we had chosen. She made us feel welcom... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Storbritannia
- 0333 999 9807
4,9
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Have a look round before u decide what u like
The staff was really helpful and not on your case just let u go to them when u needed help.
15. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
It was a really nice and smooth…
It was a really nice and smooth experience, visited the store - wasn’t pressured, approached by a helpful member of staff and talked through options. Really good experience.
15. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great Experience
Caitlin was brilliant, approached when we needed help but not too in your face, answered our questions and made the whole process very enjoyable
15. august 2026
Svar fra DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ana was excellent
Ana was excellent, really honest and thorough and we found exactly what we were looking for
13. august 2026
Svar fra DFS Furniture - Birstall
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Caitlin was friendly but not pushy
Caitlin was friendly but not pushy, knowledgable, flexible - answering all our questions.
14. august 2026
Svar fra DFS Furniture - Birstall
Hello Zachary,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ana made me feel really comfortable and…
Ana made me feel really comfortable and explained everything in detail to make sure I understood everything about the product and your services. Will definitely be recommending to my friends and family.
14. august 2026
Svar fra DFS Furniture - Birstall
Hello Georgia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ana.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service relaxed atmosphere Craig was so helpful and professional easiest sofa and rug purchase an enjoyable experience experience
9. august 2026
Svar fra DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Loved being properly guided into…
Loved being properly guided into getting the sofa that I desire.Ronny was very patient as well
8. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ana was amazing!
Ana was great.
No hard sell and seemed to know exactly what we wanted and gave good suggestions and advice
The whole process was quick and easy
8. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service
Good service, quick, simple and efficient. All information provided- honest, personable and professional.
8. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that helped us was fantastic…
The lady that helped us was fantastic and pretty much got a sale out of us when we’re planning on just looking
7. august 2026
Svar fra DFS Furniture - Birstall
Hello Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of a sofa bed and chair
Sonny was extremely helpful with guiding us to get the right sofa bed and chair needed for our small snug. We were unsure of the colours and Sonny was able to assist us at every point with this. We are very happy with our purchase of the Orka - Large deluxe sofabed on Mocha and Somerford swivel chair in Bark. Sonny was great at explaining the extra sofacare and the benefits of these. Thank you Sonny for all your help!
7. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The sales representative was amazing
The sales representative was amazing. Explained everything we needed to know. Made us feel comfortable and at ease.
7. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Warm, courteous. professional
Suny greeted us immediately. He was warm, courteous and completely professional. We asked for a little time to browse and returned promptly when we wanted detailed information. His knowledge of the furniture we we were looking at was exemplary. It wa his manner and thorough knowledge that convinced us to make the purchase. We were very impressed and happy
17. juli 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Really great customer service by Kaitlyn . Very informative and made the buying experience very pleasant. Helped us to make an informative decision based more on our needs rather than what we had initially had in mind.
4. august 2026
Svar fra DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service from Robbie
Robbie was friendly, knowledgeable and answered all our questions
1. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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