We recently purchased the Sophia range of sofas,at the Birstall branch of DFS,Leeds, We were served by Sonny,who explained our options extremely well, and was very helpful,nothing was too much troub... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Lewis was an absolute pleasure to deal with. Very knowledgeable & personable without being pushy. He made the whole process really easy & I think it’s the fastest we’ve ever made a decision in a furni... Vis mer
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Visited the Birstall store 3 times over 3 days running. We managed to speak to Robbie on each occasion, who answered all our questions with a smile. He made the purchase of our suite relative... Vis mer
Very good service, didn’t pounce on us soon as we got into the shop let us wander and find the one we liked before approaching us, very good customer service to ensure you’re getting the best you can.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Storbritannia
- 0333 999 9807
4,9
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Craig did a great job understanding our…
Craig did a great job understanding our requirements and customer service
25. august 2026
Stress free purchase aided by Robbie
Visited the Birstall store 3 times over 3 days running.
We managed to speak to Robbie on each occasion, who answered all our questions with a smile.
He made the purchase of our suite relatively stress free...and organised our interest free credit terms seamlessly.
He was professional and friendly at all times and we wish to thank him for that.
31. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Very helpful and friendly sales…
Very helpful and friendly sales assistant, gave us space to browse but was there when we needed support.
30. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Seamless sofa shopping with Lewis
Lewis was an absolute pleasure to deal with. Very knowledgeable & personable without being pushy. He made the whole process really easy & I think it’s the fastest we’ve ever made a decision in a furniture shop! We both commented on the way home on how Lewis was an excellent salesperson - just the right balance of skill, knowledge & chat! Excellent customer service. Thank you
30. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Dan made our experience so seamless and…
Dan made our experience so seamless and very enjoyable from start to finish. He answered all of questions and went above and beyond to help us pick the correct spec.
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really good customer service
Really good customer service, not pushy but always someone around to help. Craig was very polite. professional and knowledgeable, really pleased with the service we got.
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely amazing service
Absolutely amazing service. Sonny made the experience so smooth and all stress free. He was so helpful. He looked after us from beginning to end and went above and beyond. 10/10 service
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Craig was really knowledgeable and…
Craig was really knowledgeable and professional, including moving floors so we could see the sofa bed function in another product. This meant we were confident to order our sofa with a sofa bed upgrade.
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service
The advisor who dealt( unfortunately I can't remember the lady's name ) with my order was very knowledgeable and discussed the key points and features of the bed we had chosen. She made us feel welcome and did not push us into a decision. Her customer service skills were phenomenal and a credit to the company.
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Lynn was brilliant
Lynn was brilliant. No hard sales pressure, just friendly advice and a good knowledge of the products available.
10 out of 10!
31. august 2026
Svar fra DFS Furniture - Birstall
Good Morning,
We are really happy that Lynn met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
We recently purchased the Sophia range…
We recently purchased the Sophia range of sofas,at the Birstall branch of DFS,Leeds,
We were served by Sonny,who explained our options extremely well, and was very helpful,nothing was too much trouble for him,and he answered all our questions expertly,The lady who went through the finance information was lovely too,I would definitely recommend this store,
Excellent staff and lots of choice .
21. august 2026
Svar fra DFS Furniture - Birstall
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Sonny met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Brilliant customer service great help…
Brilliant customer service great help and welcoming friendly service
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very good service
Very good service, didn’t pounce on us soon as we got into the shop let us wander and find the one we liked before approaching us, very good customer service to ensure you’re getting the best you can. Faster delivery then a lot of the other places we looked
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Nicola worked through all the options…
Nicola worked through all the options and made sure everything was clear from start to finish.
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Robbie and Kenny made our experience in…
Robbie and Kenny made our experience in store today 5 star helping with all our questions and the purchase of our sofa thanks
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, sales department took time to explain everything involved, courteous, friendly, pleasant, our 3rd time purchasing from this store, service just gets better and better, will certainly recommend to family and friends, 10 outa 10 guys 👍
31. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Ethan was very polite and helpful which…
Ethan was very polite and helpful which made the whole experience easy, could not fault the service
29. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The young lady assistant explained…
The young lady assistant explained things in detail, was polite and personable.
31. august 2026
Svar fra DFS Furniture - Birstall
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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