We recently purchased the Sophia range of sofas,at the Birstall branch of DFS,Leeds, We were served by Sonny,who explained our options extremely well, and was very helpful,nothing was too much troub... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very good service, didn’t pounce on us soon as we got into the shop let us wander and find the one we liked before approaching us, very good customer service to ensure you’re getting the best you can.... Vis mer
Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Vis mer
Selskapet har svart
The advisor who dealt( unfortunately I can't remember the lady's name ) with my order was very knowledgeable and discussed the key points and features of the bed we had chosen. She made us feel welcom... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Storbritannia
- 0333 999 9807
4,9
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience in your Birstall retail…
Great experience in your Birstall retail park store . Lynne the sales assistant was excellent from start to finish . I calledin briefly on Friday with my daughter for information on a sofa and returned on Saturday to purchase the sofa . It was definitely service with a smile and a few laughs , she went through everything in detail and nothing was too much bother . Some furniture stores are very hard sell and don’t always know the product they are selling !!it was a refreshing change to have a very relaxed non pushy experience.I would have walked out of the store if the sales assistant had been too pushy .I can honestly say that this was without doubt the best sales experience ever and that was due to Lynne and her very relaxed and accommodating attitude . Well done.. I will definitely be back in the future as and when I need a new sofa.
22. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Staff member
The lady who served me was so lovely! I wasn’t sure the first time I visited the store but she went above and beyond to help me decide what would work best!
After looking wise where I came back and honestly was due to her help! Again she helped me choose the right size and double checked all of my questions! She was so lovely!
21. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
staff and service
great staff great service got the sofas we wanted all dealt with very professional by the two ladies
21. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Good service
13. august 2026
Svar fra DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The young man explained everything to…
The young man explained everything to me. Checked i understand everything. He was good with our young children.
20. august 2026
Svar fra DFS Furniture - Birstall
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
My experience at dfs was amazing and…
My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experience was so easy and stress-free. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
20. august 2026
Svar fra DFS Furniture - Birstall
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Birstall
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really easy to deal with
Really easy to deal with, I was only in the shop for 15 minutes
19. august 2026
Svar fra DFS Furniture - Birstall
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Really helpful salesman
Really helpful salesman, not pressurised at all. Helped us chose exactly the sofa we wanted, in the right colour and material , which was not one of the standard ones offered.
15. august 2026
Svar fra DFS Furniture - Birstall
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Buying a sofa from DFS
Lynne supported our sofa experience with confidence, kindness and compassion. Her expertise was greatly appreciated and enhanced our confidence in her company. Thank you.
17. august 2026
Svar fra DFS Furniture - Birstall
Hello Karl,
Thanks for your lovely feedback, we’re glad to hear Lynne met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience looking for a…
Had a great experience looking for a sofa, staff were friendly and very helpful without being overbearing or too pushy.
16. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service …
The young girl that served me was very good and precise. She had excellent customer service skills. A credit to the company
16. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was great really helped and very…
Daniel was great really helped and very accommodating
9. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
On line order
On line order but was great service to use, went in store a few weeks prior and the service in store was great also no pressure at all very friendly staff
9. august 2026
Svar fra DFS Furniture - Birstall
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Have a look round before u decide what u like
The staff was really helpful and not on your case just let u go to them when u needed help.
15. august 2026
Svar fra DFS Furniture - Birstall
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
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