I ordered two Adirondack loungers and a small table directly from Deuba XXL uk as it was significantly cheaper than ordering the same product from Amazon. I was anticipating that there might be some... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Item arrived on time as planned to UK. Was misled by advertising images and it came with no cushion…tried contacting Support to get one sent…no response at all after 24hrs (so far), no option... Vis mer
Selskapet har svart
This company is totally worthy of a five star rating. I have used them for several orders of garden furniture over the last few months. The quality of product is excellent, a good price, really stur... Vis mer
Beautiful product. Very reasonable. Delivery to our place is always tricky because it is so secluded. Glad it was possible to include map coordinates for the description. Nevertheless it still needed... Vis mer
Informasjon om virksomheten
- Butikk for hagemøbler
- Lekebutikk
- Gjør-det-selv-butikk
- Husholdningsbutikk
- Butikk med stuemøbler
- Dyreutstyr
Skrevet av virksomheten
Deuba quality at the best price, garden furniture, home furniture, decoration, DIY, games, toys, trampolines, barbecues and more, fast and free delivery.
Kontaktopplysninger
Zum Wiesenhof 84, 66663, Merzig, Tyskland
- service@deubaxxl.co.uk
- www.deubaxxl.co.uk
4,1
Bra
729 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 82 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Product great service - ordered a 2nd
The product went together well all piece of good quality and well packaged.
The customer support was reliable via email. The online sign in and tracking did not work for me but thankfully the customer support was good and kept me informed. I have since ordered a second bench but for my mother.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Richard,
Thank you so much for your kind review!
We’re really pleased to hear you’re happy with the quality of the product and with the communication via our customer support team!
It’s great to hear you’ve ordered a second bench for your mother — we hope she loves it just as much!
Thanks again!
Deuba UK
Svar fra DeubaXXL UK
Hi Ms Foulds,
Thank you for your review! We’re glad to hear you got exactly what you wanted and hope you enjoy your new bar table.
Thanks again!
Ellen
Happy with all aspects of this…
Happy with all aspects of this transaction had not heard of Deuba but will certainly use again.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi James!
Thank you so much for your lovely feedback! We’re really glad to hear you had such a positive experience with us! It is very much appreciated and we’d be more than happy to help you again anytime 😊
Kind Regards
Ellen
Your website needs changing .
Your website needs changing for a purchase. It does not. Take a full Uk Postcode or the no of your house for uk purchases.
DHL had to abandoned the first delivery, as full address not given to they via your delivery depot.
I had to phone DHL (waiting for them to answer 35mins)
To supply them with my fall address. Please take note.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Pamela,
Thank you for your feedback, and we’re really sorry to hear about your experience - we understand how frustrating this must have been.
Please be assured that your comments about the address format on our website are very helpful, and we’ll make sure this is passed on to our team to review and improve.
We appreciate you taking the time to let us know, as it helps us to continually improve.
Thank you again for your time and feedback,
Kind regards
Ellen
Garage shelving ordered
Garage shelving ordered, arrived quickly, easly assembled &good for price, will use again.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi John,
Thank you so much for your review! 😊 We’re thrilled to hear your garage shelving arrived quickly and that you are happy with the item!
We really appreciate your support and look forward to helping you again soon!
Kind regards
Ellen
excellent set of chairs
excellent set of chairs. Pretty straightforward to assemble. Delivery quick and the price was very favourable.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Guy,
Thank you for your lovely feedback - this is super valuable and very much appreciated.
We are pleased we could provide a great service.
Thanks again,
Kind regards
Ellen
Low low quality - the lowest. Very disappointed.
It is hard to convey the low quality of this compost bin. The main mouldings are covered with excess plastic flash. Worse than that, the clips all need serious reshaping with a file before they have any chance of fitting, they have warped as the plastic cooled after being ejected from the mould tools. Even with this modification, two of them broke during assembly - and there aren't enough anyway as one bag only had eleven in it. Last of all, the instructions are only in German.
This is more of a Trabant, not a BMW.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Jonathan,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn’t the standard we aim for, and we understand your frustration. A member of our team has reached out to you directly to look into this further and help make things right.
Thank you for your time.
Kind regards
Ellen
I ordered rocking horse came in two…
I ordered rocking horse came in two days great service and profuct
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Michael,
Thank you for your lovely review! We're so glad you’re happy with your order and the service 😊
Kind regards
Ellen
Very good
Quality product, good price, delivered promptly.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Robert!
Thank you so much for your lovely review! We're really glad to hear you’re happy with the quality, price, and delivery 😊
Kind regards
Ellen
Good quality pro's and cons.
Good quality, however it comes in half length sections with joiner plates.Also only 60 mm width but this helps to reduce step height.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Tony!
Thanks for your feedback! We really appreciate you highlighting both the positives and the details, its great to hear your thoughts and helps us improve!
Kind Regards
Ellen
Excellent communication
Excellent communication. On time prompt delivery. Good quality product.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Margaret,
Thank you very much for your wonderful feedback! We are so pleased to hear you had a great experience!
Thanks again,
Kind regards
Ellen
excellent experience
From start to finish it was an excellent online shopping experience, not only were the prices and the products of excellent quality ... it also came with Free delivery plus extremely fast. great company. well done.
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Peter.
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience from start to finish!
Your support means a lot to us, and we’ll be sure to share your feedback with the team. We look forward to serving you again soon!
Kind regards
Ellen
Quick and reliable company
Great quality product. Fast delivery and excellent communication. Really pleased
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Di,
Thank you for your wonderful review! We truly appreciate your support!
Thanks again!
Kind regards
Ellen
Difficult to sssemble
Firstly the instructions came in German! A friend suggested I use Google translate, why was this not recommended on the instructions?
Secondly for the average incompetent person assembly of this product was impossible.
I would suggest a video on YouTube in English.
In the end I employed a local handyman I know to assemble it, even he struggled with it and required my help to hold the sides together whilst he fitted the clips.
In the end we managed to assemble it and it I am pleased with it as it is well designed and produced.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi there,
Thank you for sharing your feedback. We’re glad to hear that you’re pleased with the design and quality of the product, but we’re very sorry for the difficulty you experienced during assembly.
Your input helps us improve, and we are so grateful for the time you took to let us know.
A member of our team has reached out to you in order to set things right.
Thank you again,
Kind regards
Ellen
Great product
Great product. Super fast delivery. Good quality and price
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Carol,
Thank you for your lovely review, we are so pleased to hear this!
Kind regards
Ellen
Brilliant service.
Brilliant service from order placement to delivery + excellent value table and very quick delivery.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi there!
Thank you so much for your wonderful review! We are delighted to hear of your great experience with us!
Your feedback is very much appreciated!
Kind regards
Ellen
Excellent service fast delivery and…
Excellent service fast delivery and just what I need to repair my little greenhouse would recommend
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Janet,
Thank you so much for your review! We loved hearing your positive experience and we hope your greenhouse is thriving!
Thanks again :)
Kind regards
Ellen
Very positive experience.
It was a good price, delivered by a good courier company and at the expected delivery date.
I was very pleased with the hat stand it is even better than I expected
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Roy
Thank you for your feedback, it is brilliant to hear how satisfied you are and we hope to serve you again in the future!
Thanks again,
Kind regards
Ellen
We are absolutely delighted with the…
We are absolutely delighted with the purchase of trough planters. They look absolutely amazing. We purchased them to use as barriers on our raised decking.
The price and quality are excellent, they were well packed and easy to construct (No tools required)
We are really delighted with them!!
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi Linda,
Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you are with your trough planters!
We really appreciate you taking the time to share your experience!
Kind regards
Ellen
New wheels for an old reel
The wheels are for a vintage metal hose reel to enable it to be moved around the garden. They fit perfrctly
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DeubaXXL UK
Hi John,
Thank you so much for your review! We’re delighted to hear this and it’s always great to know our products are helping bring older favourites back to life!
Kind regards
Ellen
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