Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

So they have received 2 payments on my account cashed the bank checks, yet not applied anything to my account do I just not pay them off at this point?

Vurdert til 3 av 5 stjerner

Limited operating hours. Payments can sometimes post late when you pay them the day before or on due date. I recommend to always screen shot your payment with date time and confirmation code, to send... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Dishonest company. They partnered with BlockFi to issue credit cards. When Blockfi went under, they closed many people's credit cards - even if they paid bills/paid off card every month. They... Vis mer

Vurdert til 1 av 5 stjerner

I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to plea... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Cashbackleverandør
  2. Alternative økonomitjenester

Opplysningene stammer fra ulike eksterne kilder

Deserve offers fair credit card options to students. No credit history or deposit required, and no parent cosign needed. If you are an International student or newcomer to the US, you don't need an SSN to be approved.


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

282 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Keep the good work

Situation solved, thanks

5. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Deserve

Thank you, Kong, for providing us with your invaluable feedback and bringing the issue to our attention! You'll be happy to know we will be reaching out to you today so be sure to check your inbox. We are dedicated to providing the best customer service possible and want to address any issues.

If you have any other questions about your account, you are welcome to call us at 1-800-418-2362 or send an email to hello@deserve.com detailing the issues you're experiencing or request for us to give you a callback. Just reference TrustPilot. We'd like to see how we can help and make sure you're taken care of.
~ Best, The Deserve Team

Vurdert til 5 av 5 stjerner

Deserve: the beginning frontier

I like that they accepted me for a credit card when I initially had no credit, and that with my on time payments, my credit limit has been increasing a lot. Thanks to them, I have a good, developing credit score.

24. mars 2022
Vurdert til 5 av 5 stjerner

Great beginner card with some flaws

If you are a student with zero credit history and low income this credit card is a solid option. When I applied I had no credit score and very little income and I was accepted. The Deserve Edu does help build credit, because they report your payments to both Experian and Transunion, however they do not report to Equifax. Another great aspect of this card is that credit limit increases, in my experience, are common. Rewards are lackluster, the amazon prime signup bonus is good, but the 1% cash back is quite bad considering you can only recieve your cash back after you accumulate $25. This means you must spend $2500 to recieve ANY cash back. Overall I would recommend this card, but certain aspects of it keep my rating at a 4/5.
Edit: After reading the reply I attempted to find my equifax reports. They do indeed report to Equifax as well. Changing review to 5 stars.

24. mars 2022
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Svar fra Deserve

Thank you John for the updated feedback! We appreciate it. Let us know if there is anything else we can help with. ~ Best, The Deserve Team

Vurdert til 5 av 5 stjerner

credit limit was increased twice within a year from $500 to $2500

although the initial credit limit was only $500, i noticed after more activity on the card and obviously paying on time, my limit was raised to $2500. i do not have any cards with $500 credit line and quite a few of them are well over $10,000 but now the issue is resolved and i don't see a reason to cancel my card because of low credit limit.$500 to me means if i want to keep my utilization below 10 percent i can only charge maximum of $50 on a card and that's why for keeping my scores above 770 (average) i need to follow this rule.

23. mars 2022
Vurdert til 1 av 5 stjerner

Worst Credit Card on the Planet

Customer service was so so terrible. Called AND emailed multiple times and talked to several people who did not have the answer to a simple question. International call center does not work at all. Card was also declined many many times abroad at places it should have worked. Credit limit was JUST increased from $500 to $1,000 after a full year even though I have two other credit cards (american express and bank of america) offering a $8,000+ credit line. I have never paid a bill late and always pay the full amount I can. The rewards are also terrible. I can literally get double the amount of rewards through any other bank. Will be cancelling this card very soon. UPDATE: I would like to note that I responded to customer service representative below to give them feedback and they repeatedly ignored me and did not respond to any my communications.

23. mars 2022
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Svar fra Deserve

Thank you, Chloe, for providing us with your invaluable feedback! We are dedicated to providing the best customer service possible and want to address any issues.

We are sorry to hear that your experience has been less than stellar and will be reaching out to you to go over your account. We are happy to answer any questions you may have.

Or if you prefer, feel free to call us at 1-800-418-2362 or send us an email and reference TrustPilot in your message to hello@deserve.com. We’d like to see how we can help and make sure you’re taken care of. ~ Best, The Deserve Team

Vurdert til 2 av 5 stjerner

5 months on, disputed charge still not solved

I disputed a GooglePlay charge. I did buy the service (a feature in an app) but was it never delivered. The developer didn't respond either. After disputing the charge, maybe 5 months ago, the dispute still hasn't been resolved. Would recommend to give up the card entirely.

23. mars 2022
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Svar fra Deserve

Thank you, Ronak, for providing us with your invaluable feedback!

We are sorry to hear that your experience has been less than stellar. You’ll be happy to know we have already addressed and resolved this issue for you that was submitted late December 2021. An email with an update on your account has already been sent.

We are dedicated to providing the best customer service possible and want to address any issues. Please call us at 1-800-418-2362 or send us an email to hello@deserve.com, reference Trust Pilot if you need any other assistance.  We’d like to see how we can help and make sure you’re taken care of. ~ Best, The Deserve Team

Vurdert til 4 av 5 stjerner

It’s great, easy and simple!

It’s great, easy and simple. The process of applying for a credit card is amazing. Even as a long time card holder for them, their app is easy to use and helps you see all your payment activity. Most of all, you get to see your credit score for free. This is a great card for beginners who need to begin credit history! Overall, I highly recommend it!

23. mars 2022
Vurdert til 1 av 5 stjerner

I am using deserve credit card from…

I am using deserve credit card from last one year..they didn't increase my credit limit.. they increase the limit after one year which is very bad because i regularly used card and paid before the time and i not have any penalties....i have call several time to increase my limit...the customer service is not good...

23. mars 2022
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Svar fra Deserve

Thank you, Shareef, for your invaluable feedback! You'll be happy to know we applied a credit limit increase to your account just a few days before your review. To qualify for another credit limit increase in the future, continue to use your card as you have: staying under your credit limit and making on-time payments.

We are dedicated to providing the best service possible and want to address any issues. If you have any other questions about your account, you are welcome to call us at 1-800-418-2362 or send an email to hello@deserve.com detailing the issues you're experiencing or request for us to give you a callback. We'd like to see how we can help and make sure you're taken care of. ~ Best, The Deserve Team

Vurdert til 1 av 5 stjerner

No Consumer Protection

After spending and paying off more than $53,000 in a 7-8 month period, I had a PayPal purchase from an out of state vendor that provided me a defective product. I attempted to work in good faith with the vendor for a couple of months, with lots of requests for my patience when I called in to inquire and telling me someone would get back with me to provide an RMA (Return Merchandise Authorization). After couple months of being run around and no resolution in sight, I realized that I needed to just dispute the charge.

Given my history with other Credit Cards I filed directly with my card company (Deserve) - spoiler alert... I should've just filed with PayPal.

I provided quite a bit of documentation including dates, times, and money expended attempting to have professionals troubleshoot the product I'd received before ultimately concluding it was defective or poorly designed. After filing everything via e-mail (as the Dispute team will NOT actually talk with someone over the phone), I received an e-mail several weeks later saying that they had not found in my favor on the dispute. Once I requested the evidence used to determine the decision, I was sent a mostly blank form sent to them by the seller with the only evidence being in the notes section. It said:

“Hi, the customer had 30 days to return the unit they have not done so. Please provide a tracking number. Thank You”

So after providing ample documentation of initiating conversations well within the 30 day return period (side note, PayPal protects you for 6 months against defective products regardless of the return policy), and then demonstrating they had continually kicked the can down the road by refusing to provide me an RMA #, the determination was based on the seller saying essentially "well, they had 30 days... too bad sucker!"?

Over my last 20 years or so using credit cards, the odd disputes I've filed have all been either conceded by the seller or found in my favor by the Credit Card Company. Between all my Credit Cards, I typically spend around $15-20k/mo (and have the occasional month where I spend $250-300k in a month for business). I have never been so disappointed with shear lack of concern or effort put forth by a Credit Card provider.

If you are able, stick with Chase Bank, AMEX, & Apple Credit Cards. They actually work to protect their users.

23. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Deserve

Thank you, Jeffrey, for providing us with your invaluable feedback! We are dedicated to providing the best customer service possible and want to address any issues.

We are sorry to hear that your experience has been less than stellar. You’ll be happy to know our team has reached out to help resolve this issue for you. Be on the look out for an email we sent to you today.

Any other questions feel free to call us at 1-800-418-2362 or send us an email to hello@deserve.com, and reference Trust Pilot.  We’d like to see how we can help and make sure you’re taken care of. ~ Best, The Deserve Team

Vurdert til 1 av 5 stjerner
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Svar fra Deserve

Thank you, Sai, for providing us with your invaluable feedback! We are dedicated to providing the best customer service possible and want to address any issues.

You'll be happy to know we applied a credit limit increase to your account a few days before your review earlier this month. To qualify for another credit limit increase in the future, continue to use your card as you have: staying under your credit limit and making on-time payments.

If you have any other questions about your account, you are welcome to call us at 1-800-418-2362 or send an email to hello@deserve.com detailing the issues you're experiencing or request for us to give you a callback. We'd like to see how we can help and make sure you're taken care of. ~ Best, The Deserve Team

Vurdert til 5 av 5 stjerner

Great credit card to get started on

Great credit card to get started on. They gave me a credit card (without taking a deposit from me) even before I had an SSN when I was an International student. This was a great place to start and I highly recommend it for students.

9. februar 2022
Vurdert til 5 av 5 stjerner

Deserve is a life saver

Deserve is a life saver in multiple ways. As an international student they were the only ones giving me a chance to show that I can be as trustworthy as a native,helping me build my credit. Easy and clear. I recommend them to all.

9. februar 2022
Vurdert til 5 av 5 stjerner

Really good card for International…

Really good card for International Students!

This card was my first in the US and helped me start building my credit score. Decent credit limit initially and does give limit increases when you use it responsibly.

8. februar 2022

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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