DANYOUNGUK Anmeldelser 

998
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A man with real integrity. He keeps his word and he looks after his customers, even two years after the order, and I respect that. Communication can take a little time now and then, but that happens i... Vis mer

Vurdert til 5 av 5 stjerner

Always an amazing service with an amazing price and efficient operation. I have been using DYUK for awhile now and I have never been let down the Service he offers and the products are genuinely secon... Vis mer

Vurdert til 5 av 5 stjerner

Brought trainers from DYUK, the experience was smooth, easy and fast delivery. There aren’t many products DYUK can’t source. Excellent service highly recommended.

Vurdert til 2 av 5 stjerner

Ordered an item on a next day delivery. It’s been one week since the order has been placed. I have reached out to customer service via email and whatsapp mobile number. Seems that customer ser... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

998 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(998)

60 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My No1 go to site for anything fashion

Without a doubt the best sites about for designer clothes & sports wear at crazy below RRP prices!

Been getting stuff from Dan Young now for a good 4-5 years. Everything amazing quality at even better prices.

Great customer service & they always fast in the responses.

Absolute 5 ⭐️

23. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Bargain Items, CS could be better.

I ordered a CP Company Tracery 2 in 1 Goggle jacket from this business. The jacket came wrapped in a plain clear plastic bag. The jacket had the hood drawstring missing as well as missing extra buttons that Normally come with new CP Company jackets. The extra buttons wasn’t so much of an issue but the missing drawstring meant the hood could not be fitted properly. I reached out to the seller to come to an easy agreement by offering to accept a partial refund or the drawstring be sent out to me. The seller responded to my email after a few days, (bear in mind there is no other way to contact the business). It’s also worth noting there are different email addresses listed on the website, however, only one of them works. The seller did not want to replace the drawstring or offer me a partial refund, but instead wanted me to return the jacket at my expense via Royal Mail special delivery and promised to issue a full refund including postage. Due to a personal issue the return was delayed. I did get a refund eventually but not for the postage I paid.

The man who owns the business is abrupt in the way he speaks but I believe that’s just the way he is. To be fair, I was rude to him as well. Putting that aside I’m not going to base this review on that. I would have given him 5 stars had he refunded my postage fees.

On the positive side - the jacket came packaged well. The item was sent out to me quickly and I received it the next working day. For what it was, the jacket was a bargain - cheapest price out there.

If you’re okay with waiting for email replies if there’s an issue, waiting at least a week for refunds then I would recommend DanYoungUK he has some really good stuff on his website. I think he has potential to be one of the best if the customer service is improved.

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Appreciate the review despite the order not going to plan. I’m sure you’ll agree the missing drawstring was very hard to spot so the lads packing missed it!

We agreed to refund you upon return and despite taking over a month to return still refunded as promised.

We have another one of these jackets in stock with the drawstring attached which is now online should you wish to give us another chance.

Hopefully if we deal again, things go smoother!

Vurdert til 1 av 5 stjerner

Bought a pair of trainers 2 months ago

Bought a pair of trainers 2 months ago, received two trainers of the same foot so returned the following week. Now been chasing a replacement / refund for 6 weeks. Terrible customer service- dont reply to emails or follow through with refunds when they say they will.
Won’t use again.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Perhaps worth checking your bank mate, you were refunded last time we spoke. I understand it was annoying receiving 2 left trainers and the other customer receiving the 2 right. We had a new young lad in the warehouse that was making the odd mistake, he has now gone. However, for some strange reason the other person hasn’t returned the rights which is why it dragged on! Your refund was send 2 weeks ago now, feel free to email if you can’t see it and I’ll send the proof over. Dan.

Vurdert til 1 av 5 stjerner

Ordered trainer on 27th August says…

Ordered trainer on 27th August says unfulfilled on my account money took. Tried sending 4 emails no replies. Poor customer service.

27. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Ordered a pair of trainers on standard delivery and sent 20+ emails in 4 days now asking for “complaints department”.

Karen has been refunded.

Vurdert til 1 av 5 stjerner

Don’t waste your time

Order placed 25/08
Received email with order confirmation however no further response or communication

Emailed twice to seller, finally decided to pursue a refund

Don’t waste your time with this seller

25. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Ordered some trainers on a Sunday, with standard shipping and then cried all week about delivery.

Pay the extra £2 next time it’ll save you acting like a Karen on Trustpilot. 😂

Vurdert til 1 av 5 stjerner

No sign of my order

Placed an order on 21/08/24 with next day delivery. Still haven’t heard anything about it being despatched. Have had no reply to emails or messages on social media despite the pages being active.

Have ordered from here before so seems to have gone massively downhill as experienced good customer service previously, disappointing.

21. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item still not arrived

First time customer and possibly last. Ordered a pair of running trainers on 2nd of July. Paid the delivery that stated would arrive in 1-3 business days. 10 days later. Still no trainers, item not even showing as dispatched. Tried contacting through instagram. Message has been read but no reply. Tried contacting through WhatsApp, no reply. Emailed various different email addresses and still no reply. Have had to raise a dispute as no other option to get in contact. Really disappointed with the service. Not looking for a refund just the item to be delivered.

5. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Hi mate, this is nothing to do with DANYOUNGUK so unsure why a review has been placed on here.

I would recommend dropping DYA an email to work out where this is! contact@dygroup.co.uk.

Vurdert til 1 av 5 stjerner

Ordered a t-shirt 9 days ago and…

Ordered a t-shirt 9 days ago and received a confirmation email.

Since then I have had nothing in regards to delivery? Emailed twice with no response, messaged on Instagram and also tried phoning the number linked to the company which doesn't seem to be in use.

No way of contacting the company, so unsure how I'm going to receive my order or my money back.

13. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Hi Holly,

I can see this was dispatched the same day you ordered via next day delivery and attempted but nobody was at home.

If you could drop us an email I can get a refund issued or another sent out to you!

Thank you! Dan.
contact@dygroup.co.uk.

Vurdert til 1 av 5 stjerner

7 days on from placing my order….

7 days on from placing my order….
I have no parcel
I have no excuses
I have no reply from your questionnaire
I have no answer from contact@dygroup in the said time maximum (48hrs)’

No reply whatsoever
I’m returning customer aswell
My son has missed out on half his birthday clothes :(

15. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Hi John,

Could you please supply me with an order number and I’ll get this looked into immediately. I haven’t seen an email from yourself!

Dan.

Vurdert til 1 av 5 stjerner

Got told I could exchange an item then got the item sent back and charged delivery fee

Asked could I exchange an item and was told no problem and sent return address. Returned item for exchange to receive the item back and be charged another delivery fee along with being told they don’t take exchanges. Won’t be ordering again.

10. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

Ordered 5 items, and returned all 5. Tried to return swimshorts he’d tried on despite it clearly saying on the website swimwear is not returnable. Wrong un, delighted he won’t be back.

Vurdert til 1 av 5 stjerner

This is the worst company ever

This is the worst company ever. Ive payed and waited for my order now in a hole month, have not received any help or my package from them. Have not even get the money back. This is a bluff company, DONT EVEN ORDER FROM THEM!

1. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til DANYOUNGUK

Svar fra DANYOUNGUK

You lost me at “hole month”. Not sure if you’ve spelt your name wrong too but I don’t have any orders from a “Sandra”. Feel free to contact us on contact@dygroup.co.uk rather than go down the libel route.

Vurdert til 5 av 5 stjerner

Loyal returning customer

Loyal returning customer. 2x cp jackets the best I’ve ever seen at great prices. Definatly returning again and most likely all kids shopping done from here in future. Need a loyalty discount on top of its possible please at this rate lol

18. april 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv