Chance Fashion & Co Ltd. Anmeldelser 

529
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I bought a burrberry hoody for £350 and got a 10% discount for first order to £315. Hoodie arrived in 48 hrs and im really pleased with the purchase

Vurdert til 5 av 5 stjerner

emailed Chance Fashions on Saturday morning and received an automatic reply saying their working hours were Monday–Friday, so I wasn’t expecting a response until Monday. Within an hour they replied pe... Vis mer

Vurdert til 5 av 5 stjerner

Have used Chance quite a lot over the years mainly buying CP Company or Stone Island. Always a fast service and genuine items (I always use Certilogo too.) For the first time I had to send an item bac... Vis mer

Vurdert til 5 av 5 stjerner

I bought a pair of Prada Cups for my son’s birthday. We were lucky that they had them in the colour and his size ☺️ Delivery was super quick and by Royal Mail Special Delivery, so covered for the va... Vis mer

Informasjon om virksomheten

  1. Herreklesbutikk
  2. også i
  3. Klesbutikk

Skrevet av virksomheten

Discover new arrivals daily and elevate your wardrobe with designer brands at unbeatable prices. Enjoy secure payments and free delivery on every order. Plus, shop now and pay later with Klarna. Explore top brands like Burberry, C.P. Company, Moncler, Stone Island, and more – always below retail.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

529 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(529)

23 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fake Prada Items

Fake Prada Items. Sent a fake prada bag to my house and threatened to use the Fraud 2006 act on me if I take it up with the authorities. DO NOT SHOP with them

18. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chance Fashion & Co Ltd.

Svar fra Chance Fashion & Co Ltd.

Your allegation that the Prada bag supplied to you is fake is completely false. We hold invoices and documentation confirming the authenticity of the item, including documentation directly from Prada. This evidence has now also been submitted to your bank as part of our formal response to your chargeback.

When you raised an issue with the version of the bag supplied, we acknowledged the error, apologised and provided you with a prepaid return label on 24 August, offering a full refund upon return of the item.

Despite this, you have not returned the bag to us. Instead, you have opened a chargeback seeking to recover the full purchase price while still retaining the merchandise.

You cannot reasonably expect to keep a £595 Prada bag while also recovering the £595 paid for it. We have made multiple attempts to resolve this appropriately and have provided a return service entirely at our expense.

We will be providing the bank with the full correspondence, prepaid return documentation, evidence that the merchandise has not been returned to us, and Prada documentation confirming its authenticity.

The prepaid return option remains available should you wish to return the merchandise and resolve the matter correctly.

Vurdert til 5 av 5 stjerner

Great experience and fab customer service!

I bought a pair of Prada Cups for my son’s birthday. We were lucky that they had them in the colour and his size ☺️
Delivery was super quick and by Royal Mail Special Delivery, so covered for the value. The box was slightly damaged in transit but Chance Fashion was very quick to respond when I flagged and sent a replacement box straight away. Excellent product and customer service. Many thanks!

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service and fast response

emailed Chance Fashions on Saturday morning and received an automatic reply saying their working hours were Monday–Friday, so I wasn’t expecting a response until Monday. Within an hour they replied personally, answered my query, and even amended the price for me. I ordered the jacket and it arrived today. Following Tuesday, Great service, great price, and I will definitely order from them again.

7. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Authenticity concerns, but Chance had no interest in investigating.

I purchased a Prada Re-Nylon messenger bag from Chance Fashion.
When the bag arrived, I initially thought it looked fine. However, after examining it more closely and comparing it side by side with the same bag purchased from an authorised retailer, I noticed a number of differences in the finishing, stitching and overall quality of construction.
The differences were not dramatic and would have been easy to overlook without having the two bags next to each other, but they were enough to leave me questioning the authenticity of the item and I no longer felt comfortable keeping it.

I contacted Chance Fashion to explain my concerns. They maintained that the bag was authentic and made it clear they did not want to discuss or investigate. I remained unconvinced based on my own comparison.

They did allow me to send it back, but required me to cover the return postage costs - despite raising authenticity concerns.

Based on my experience, I would advise anyone purchasing luxury goods from Chance to check authenticity and detailing carefully and be aware that they will charge you to return, even if you believe it isn’t authentic.

Update following the company’s response below:

Chance state below that they asked me to provide “clear photographs and specific details” regarding my concerns.

At no point in our correspondence did the company ask me to provide clear photographs or specific details, which I would have been happy to supply.

16. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chance Fashion & Co Ltd.

Svar fra Chance Fashion & Co Ltd.

Hi Robbie,

We strongly reject the claims made in this review.

The Prada Re-Nylon Messenger Bag you purchased from Chance Fashion was 100% authentic. We source our Prada items directly from Prada and hold official invoices to verify this. We do not buy Prada stock from third-party, unverified or unofficial sources.

When you contacted us, you stated you had authenticity concerns, but when we asked you to provide clear photographs and specific details showing the differences you were referring to, you were unable to provide any evidence to support the claim.

Despite this, we still allowed you to return the item. The return postage was your responsibility because the item was not proven to be faulty or inauthentic, and no evidence was provided to support that allegation.

We take authenticity extremely seriously, and reviews suggesting otherwise can seriously damage the reputation of our business. Given that we hold direct Prada invoices confirming authenticity, we consider the claims made in this review to be misleading and potentially defamatory. We may seek legal advice regarding our position, as false authenticity claims can cause real commercial harm.

We are always happy to investigate genuine concerns properly, but allegations of this nature must be supported with evidence. In this case, no clear evidence was provided.

Vurdert til 5 av 5 stjerner

Great service and products

Genuine products of multiple designer brands at a great price all in one place. Makes shopping so much easier than visiting multiple London stores to find items. Great service from start to finish. Nothing too much trouble.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great online designer stockist.

Great online designer stockist.
Competitive prices, quick delivery and easy returns process.
What more can you ask for...
Regular sales...? Yes, they do them as well.
Very pleased customer ⭐

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy regular customer

Have used Chance quite a lot over the years mainly buying CP Company or Stone Island. Always a fast service and genuine items (I always use Certilogo too.) For the first time I had to send an item back (was a bit small, 100% didn't suit me and my daughters said I looked older wearing it!) and the return process was really fast and refunded quickly. Will continue to use these guys without hesitation.

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service quick delivery

Great service quick delivery

22. desember 2025
Logoen til Chance Fashion & Co Ltd.

Svar fra Chance Fashion & Co Ltd.

Thank you very much for your feedback, we really appreciate it. We’re glad to hear you were happy with the service and delivery. We hope to see you again soon.

Kind regards,
Chance Fashion

Dette er Trustpilot

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