dacemotorgroup.co.uk Anmeldelser 

2 745
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ryan was absolutely brilliant, he got us sorted with with exactly what we wanted , it was not eat either, he was too notch, he spent hours making sure everything got sorted and we walked away super... Vis mer

Vurdert til 5 av 5 stjerner

Choosing a first car for our daughter was always going to be a special but challenging time. Making sure we found the right car, in budget that delivered exactly what she wanted but making sur... Vis mer

Vurdert til 5 av 5 stjerner

Just collected my Hyundai i20 from Dace motor group Eccles Exceptional service from start to finish from Will, I went viewing a car in their showroom and a differnt car caught my eye online. Spo... Vis mer

Vurdert til 5 av 5 stjerner

Just bought my Audi from Dace motor group and couldn’t have gone anymore smoother. My sales guy Tom has been brilliant from start to finish. Explained anything I asked to a very good standard and make... Vis mer


Kontaktopplysninger


4,8

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 65 % av de negative anmeldelsene sine

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4,8

Alle anmeldelser

(2 745)

496 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience, great customer service!

My husband and I arrived at the showroom looking for a Mini Cooper, we saw one we really liked so asked for help. We were assisted by Noel Eastwick at he Stockport showroom on Manchester Road, he was very friendly, extremely helpful and knowledgeable which made everything so straightforward and easy, we are very happy with our purchase, thank you Noel!

6. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Looking forward to receiving my car…

Looking forward to receiving my car this week. Massive thanks to Noel, and Steve, at the SK4 branch.
Dace stood out, as the opposite of many previous experiences; in that I was treated with genuine respect, a highly professional and friendly manner.
There's nothing I would change - highly recommended. Thank you for everything; especially in terms of your honesty, candour, and 'putting me in the driving seat', if you'll forgive the slightly cheesy pun. Well done, all.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very professional

Very professional, bought car in reddish. I was maintaining cars in different company so have experience with dealers like toyota, renault, audi and i can say Dace are on a the same level as professional dealers.

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic experience

Fantastic experience. Extremely easy. Didn’t have to book. Walked in. Jaydon sorted everything. Evaluated the car. Test drove and got all documentation sorted. Same day drive away. Amazing service. Can’t thank him enough for his time

7. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 star Jaydon

As soon as I walked through the door with questions on the car jaydon was on hand to answer all of my questions to a high standard. He was very polite, knowledgeable and engaging with me to oversee viewing of the car. He walked me through all procedures and made the purchase very simple and easy. I’d happily recommend Dace Autos to friends and family and would shop here again.

7. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor customer service and…

Very poor customer service and after-sales support. They do not carry out proper servicing or maintenance on the cars they sell. They claim to have specialists for different car brands, but that is a complete joke.

After the car is delivered, they are unwilling to assist with any service-related issues. Although they advertise a 3-month warranty, they make irrelevant excuses to reject warranty claims, leaving the customer to bear all the repair costs.

I would not recommend buying a car from them. They don’t even know how the automatic folding mirrors work, which raises serious concerns about their knowledge and expertise.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Aftercare team!!!

I bought a 2021 Seat Leon from Dace in September/October 2025. Unfortunately I had a fault arise at the end of May 2026 through no fault of a Dace. I informed Dace motors of my issue as it appeared and clearly communicated my plan, from that point the warranty team were so helpful and kept in touch, communicating with myself as to what was going on with Seat and then what they were doing to help the situation. It was refreshing after the experience I have had previously at another dealership. I would highly recommend buying from Dace motors as their aftercare team genuinely cared for my issue and wanted me to get back on the road as soon as possible.

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from start to Finnish

Great service from start to Finnish. Didn't feel pressured into anything. Lewis w was very helpful, he made myself and the wife feel reassured with any questions we had and felt at ease.
We chose dace as they had a great choice of cars and the warranty is a proper warranty not the 3rd party covers that you get at some other places.
It's not the 1st time buying a car from dace and probably won't be the last.
Would definitely go back. 😊

29. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer aftersales service Extremely Disappointed – Unsafe Vehicle and Poor Customer Service

I am extremely disappointed with both the vehicle supplied and the level of customer service I have received.
Shortly after taking delivery of the vehicle, we discovered several significant issues, including unsafe and faulty side steps, non-functioning air conditioning, an illuminated engine management warning light, and brakes that are producing a persistent squeaking noise. Given the number and severity of these faults, it is difficult to believe that a thorough pre-delivery inspection was carried out before the vehicle was handed over.
What has made this situation even more frustrating is the complete lack of communication from the company. We reported these issues immediately and clearly stated that we wished to return the vehicle. Despite this, our email has not received a meaningful response, and our telephone calls have not been returned for almost a week.
To make matters worse, rather than arranging to collect a vehicle that is clearly faulty and potentially unsafe, we were asked to drive it back to Manchester, approximately 59 miles from our home, for repairs to be carried out. Given the safety concerns we had already raised, we found this request wholly unreasonable and unacceptable.
The vehicle is currently neither safe nor fit for purpose, causing significant inconvenience to our family. We have three children and rely heavily on our vehicle for day-to-day activities, so being left without a dependable means of transport is entirely unacceptable.
As a result of both the condition of the vehicle and the poor handling of our concerns, we have lost all confidence in the vehicle and in the company. We have formally requested that the vehicle be collected without delay and have advised that, if we do not receive a satisfactory resolution within seven days, we will have no option but to pursue legal action. We also reserve the right to recover any additional costs incurred as a direct result of being unable to use the vehicle.
Overall, this has been an extremely disappointing experience from start to finish. I would strongly encourage any potential customer to carry out a thorough inspection of any vehicle before purchase and to carefully consider the level of aftersales support available should any problems arise.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra dacemotorgroup.co.uk

Thank you for taking the time to share your feedback. We are genuinely sorry to read that you feel disappointed with your experience. Customer safety and satisfaction are extremely important to us, and we take any concerns regarding a vehicle's condition very seriously. Prior to delivery, as is our standard procedure, the vehicle underwent a thorough mechanical inspection, pre-delivery inspection, service where required, and a valid MOT. At the time of preparation and handover, none of the faults you have since reported were present. As with any used vehicle, particularly one that is 11 years old and has covered 84,000 miles, unforeseen mechanical faults can unfortunately develop after purchase. While this is never the experience we want for our customers, it is an inherent aspect of purchasing a used vehicle, and we are sorry that this has been your experience. You contacted us by email last Wednesday to request rejection of the vehicle. We have since agreed to your request and arranged for the vehicle to be collected, within the 14-day timeframe you gave us to respond. Throughout this process, we have endeavoured to deal with the matter promptly and professionally. Although we are sorry that your experience has not met your expectations, we wish you and your family all the very best for the future. Dace Motor Company

Vurdert til 5 av 5 stjerner

Jack

Great experience at Dace Manchester from start to finish. No pressure and both Will & Jaydon were top class in helping me secure a great car! Highly recommended!

28. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Having purchased a car from Dace I had…

Having purchased a car from Dace I had an issue within the warranty period. The issue was handled by Chantell who was excellent from beginning to end. She arranged for car to be fixed within a day of me reporting the issue and kept me informed throughout the process. Great service all the way.

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Dealt with Jaydon rang in the morning about a car on the website by 5pm we had picked up the car and driving it home . Jaydon worked all day to get things organised kept in touch and the car was presented beautifully valeted and everything explained clearly . Super service we will definitely come back to him if we need another car in the future .

25. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Purchased a new car from Dace and it…

Purchased a new car from Dace and it was a great all round experience. Dealt with Jack Hilton who helped me find a replacement for my old car which I have been looking to do for a while. Didnt feel pressured whatsoever. Came away with the car I was looking for and couldn’t be happier.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you!

If you come to Dace, ask for Lewis worthington!

His customer service is 10/10, nothing is too much for him! He makes you feel comfortable and treats you as a proper human and not just a customer wanting money!

He got me an amazing price for my car so I could part ex it for a newer one.

Thank you Lewis!

23. juni 2026
Anmeldelse skrevet uten oppfordring

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