CRISTIANZEROTRE Anmeldelser 

PESSIMI PACCO MAI ARRIVATO A UNA RAGAZZA CON INVALIDITA AL 100 X 100, HANNO RUBATO 150 EURO A UNA RAGAZZA CON GRAVI DIFFICOLTÀ, NON RISPONDONO AI MESSAGGI NE ALLE TELEFONATE.
SE TUTTO CONTINUA COSI PROCEDERÒ ALLA DENUNCIA.

We made an eror on the number of shoes, but they were verry receptive ! All good in the end ! Thank you!

Very quick response times to emails!! Resolved my issue immediately. I appreciate this company

I accidentally put my old address as my shipping address which I noticed immediately smh but I just emailed them and let them know what was up and they fixed it the same day! To make it quicker make sure you put your order number the incorrect address and your updated address in first email.

I ordered a pair of shoes and they were defective, I reached out to customer service and they replaced my order. I appreciate the promptness of customer service with getting me a new pair of shoes.

I have ordered a shoes from them two weeks ago, I had a confirmation however I never received the item or gotten a reply when I have contacted them to let them know my concerns. I am still waiting for reply to see what happened to my purchase…

Very poor customer service, they have never acknowledge my emails.

Worst experience and customer service ever. Made a purchase, was too big so wanted to return. Return did not meet expectations, which I understand but they disposed of the shoe instead of giving it back and now I have paid $152 for a shoe I do not own.

I ordered a pair of shoes yesterday and realized I had accidentally put the wrong shipping address. The company had gotten to me via email and less than 24 hours so it was pretty quick to hear a response they got right to it and helped fix my problem. No hassles and no waiting for a email for days I’m pretty happy. now it’s time to wait for my package! Thanks!

They replied right away giving me the best solution.

Thank you guys so much for being able to reach out so fast. You have been so helpful with my order status. Thanks again

Purchased the STRONG 300 V.1 LACES BLACK, the shoe came but not with its red tag!, A bit disappointing to buy something and not receive everything in the box!

Do NOT ORDER FROM THEM. I ordered over a month ago 4 pair of shoes and all of a sudden today it says delivered but there is no package around my house. I want my money back. That's why I don't like ordering from shit that pop up on tik tok

I’ve been seeing this brand and this shoe boot in the urban fashion scene for a while. I ordered and they came super quick. The comfort and style was amazing. The quality of the leather was soooo soft and buttery. Highly recommend. They are extremely versatile for a dressed down look to a pairing then with a cute blouse and denim look.

A dir poco fantastici, si meritano assolutamente il massimo del punteggio!
Ho effettuato un ordine e loro sono stati super gentili e disponibili nel soddisfare le mie domande.
Il servizio clienti è ottimo!

I ordered my shoes on Sept. 19 they didn’t process shipping until Sept. 30 .. it is Oct. 11. Still NO SHOES. I need my shoes for an event on October 17. I will not order again. Everyone says fast shipping, its been almost a month for me!

They deserves 5 stars because the support is always here to help you and comprehensive ! The shipping is protected and fast. The shoes are looking wery good I had an issue with my order and they helped me very good. I recommend this mark to all my Friends and family thank you again Cristian Zenotre !

Very prompt with my inquiry!

I ordered a pair of shoes on the 19th of September. Never received a confirmation on shipping so I reach out to the company on September 25th it takes them 2 days to reply to my email. Saying that the shoe I ordered is in production because it has become a popular shoe. I replied that that should show on your site because your site says all orders ship via DHL 2-5 days. I didn't get a reply. I cancel my order over the weekend and they cancelled my order first thing this morning. This company has poor communication skills. And I'm very disappointed because of the shoe was on backorder that's fine. But as a company you should communicate that instantly once you receive an order you can't fulfill and give the customer an expected time of arrive and offer them the opportunity to wait on their order or offer a refund. Now that's how you do appropriate business.

From the moment I ordered to the moment my order arrived and even thereafter I was treated like royalty by the CRISTIANZEROTRE team. I ordered for an event that I had mistimed and figured I'd take a shot at emailing the team for insight. For one, their response times are immaculate and without even providing an explanation or story, just expressing hopes, they were able to put in their absolute best to accommodate our needs! From the interaction alone, we have put a pin to be sure to work with this brand in the future! - StaciaBuys