Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my fa... Vis mer
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We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her... Vis mer
From start to finish Country Properties were fantastic! Very professional & always on hand to answer any queries & support the customer. A very special thank you to Sasha who went above & beyond to h... Vis mer
We have just bought some land through Country Properties and cannot fault the service from start to finish. Our dealings were with Jake McCloud who took on board what we were looking for and he found... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our professional, enthusiastic and hard-working property agents have meticulous local market knowledge enabling us to sell residential properties quickly at their optimum price. We offer a personalised service which is committed to giving clients the very best advice. We are always striving to maintain our position as the leading residential estate agency in the area.
Kontaktopplysninger
1, MK45 2PJ, Ampthill, Storbritannia
- 01525 403033
- ampthill@country-properties.co.uk
- www.country-properties.co.uk
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Poor service and telephone manner.
I contacted country properties to arrange a valuation on my property, however I was passed to a different branch, who then took a long time to get back to me. When I finally had a call from someone she jumped straight in with properties they had available without talking the time to properly hear our requirements. She then asked if we had any other valuations and who with, then starting to make negative comments on that estate agent (even though the other agent then went on to sell our house in 4 days). When we finally got round to our valuation she was utterly unimpressed that we had quite busy lifestyles and asked repeatedly that someone take some time off work so that she could properly discuss what they could offer after she had valued the house. I was very shocked with the poor telephone manner and the complete lack of flexibility around us. Not an agent that I feel would listen to us or work for us at all and we would not recommend them.

Svar fra Country Properties
What a fantastic team at Ampthill…
What a fantastic team at Ampthill Country properties. We have had such a great experience selling our house with them. Ken was brilliant when he came out to value our house and take pictures and he got it on the market super quick. Lynne was great and so helpful. Billie was always friendly and did every she could to help. What can I say about Sasha just wow!! she really did go above and beyond!!! She did absolutely everything she could to make it as smooth as possible for us and was constant with her updates. Her kindness and professionalism is on another level. We can not thank her enough. She got us through some very stressful house moving moments. We can’t recommend Ampthill County Properties enough. Thank you so much 😊
Star Sasha
5 Stars!! So so helpful. Sold my house with Country properties at a time when house prices were dropping and less people were buying. They kept me informed and made the viewings of the property very straight forward. Jake explained everything clearly and didn't mind answering all my questions.
Sasha was amazing. Always aware of what was happening, pushing things along and providing updates at appropriate times.
Thank you so much, I am very grateful.
If I could give more stars I would
If I could give more stars I would. Thoroughly deserve more.
A long drawn out house purchase due to solicitors etc but Sasha has been exceptional. She not only was very prompt with replies and helping but also her professionalism was outstanding.
Cannot recommend enough keep up the great work Country Properties
We have just bought some land through…
We have just bought some land through Country Properties and cannot fault the service from start to finish. Our dealings were with Jake McCloud who took on board what we were looking for and he found us the perfect piece of land we wanted to buy. Everything went through so quickly and smoothly due to being kept up-to-date by Jake and the team at the Ampthill Branch.
Decent valuation and post sale service
Chose to sell my house with country properties after being previously impressed with viewings they did when I was buying. More realistic asking prices given than some other local agents.... Importantly also the post sale support was well managed and executed.
Buying our dream home
It’s been 17 years since I brought a house and the process has somewhat changed.
We found our dream home and Country Properties helped us navigate the purchase from start to finish.
Very approachable and flexible with a number of visits to the property before the final purchase. Always at the end of the phone to answer 101 questions.
Sasha in particular was our point of contact and can’t thank her enough.
Having a local agent additionally helped as I was new to the area. Country Properties having sold many properties in the area was able to guide us with the purchase which really helped me.
Now the fun begins in turning the old 1980’s house into our dream home. Dan and Mel.
Excellent service and communication
The process of selling our house took 9 weeks from the start of engagement, everything has run smoothly, communication has been excellent, the valuation and photos of the house were outstnanding. Can't recommend the Country Properties team highly enough and would use them again.
All of the staff have been exceptional…
All of the staff have been exceptional from the initial valuation with Ken who was extremely efficient and believed in our property and achieving a great price for us. Sasha and Billie were also excellent in the office and always willing to help and kept us constantly updated with our progress. Wouldn’t hesitate to recommend them.
Really helpful staff at Ampthill
Really helpful staff at Ampthill, excellent estate agent,helped us so much explaining everything, especially in the stage towards exchange. Thank you Sasha and team you were absolutely brilliant !Highly recommended
Sasha and the team were all a pleasure…
Sasha and the team were all a pleasure to deal with,and always kept me informed of how things were progressing.Me and my partner can’t recommend them enough and thank them all for getting us where we wanted to be👍
Country Properties is by far the best…
Country Properties is by far the best agent in Ampthill. They’re open, honest and clear with you. I would highly recommend them.
Appalling service by country properties…
Appalling service by country properties in Shefford. The letting team are rude and unprofessional and have no idea what they are doing!
One of them even saying it you don’t want your dog anymore i will have him! Because she wants a dog!
What on earth.
Country Properties was on top of things…
Country Properties was on top of things all the time and we never felt like anything was forgotten. If something needed chasing up anywhere in the chain, Sasha would be on it straight away and communicate effectively with everyone involved.
Ampthill Country Properties are very…
Ampthill Country Properties are very proactive with their sales and keep their buyers in the loop throughout the process. I would highly recommend selling with them!
When patience pays off.......
The team at Country Properties have been exemplary throughout the whole selling and buying process and we would thoroughly recommend using them if you are looking for an estate agent in the Ampthill area.
We must also mention that Sasha is an absolute credit to the team. The whole process has been very drawn out (some 9 months) and stressful but due to Sasha’s professionalism and experience in sales progressing we got there in the end. She went over and above for us and we are most grateful for that.
Country Properties Hitchin Lettings Excellent
Country Properties Hitchin Lettings
All of the lettings team have been excellent in helping me secure the property I really wanted. Jo and Pam went way above and beyond what was required . They kept me up to date with everything and liaised with the owners to ensure the deal was done. Without their patience and understanding I would have been disappointed ! Thank you Ladies ...Thank you Country Properties
Five star service from the initial…
Five star service from the initial viewing through to exchange. Sasha, Billie, Ken and Jake looked after us like royalty. Sasha could not have done any more to help us and put us at ease. I cannot recommend this branch enough. A very pleasant experience.
An agent full of lies
Here is my experience with Country Properties (“CP”) Hatfield:
I and my family arranged a viewing of a property available for rent managed by CP Hatfield. On that day they sent a viewing guide, who looks a good young lad, to guide us through the viewing. Right after viewing every corner of the property, I immediately showed to the young man my interest to rent, asked him to help us liaise with the landlord and told him to give us any update by the end of the day. We asked for his name and contact number, let him input these information directly into my phone to make sure I didn’t get it wrong.
Not unexpectedly, I didn’t get any response from the young man. On the next day, I tried to call him by the phone number he entered to my phone and found that he, intentionally I believe, gave me a wrong number. I then called to their office and directly found him. He told me that he has contacted the landlord and was waiting for the feedback, but that is his last day with CP. I was worried about losing the opportunity to rent the property, so I sent an email to one of the Property Consultant from CP, who I previously received email from, told her about my case and asked her to follow up for me.
Another day passed, I had not received any call, any form of reply nor any feedback from the CP team. I called again, tried to speak to that Property Consultant, but I’m told that she was in a meeting but on their record the status of my case was that they’re yet to hear from the landlord any response.
After a few days of no updates, I called again, tried to speak to the Property Consultant. Then I got the answer that she is in yet another “meeting”, but per their record another tenancy agreement had already been reached for that property. So there is no need for me to follow up again.
I could fully understand if there is another potential tenant who showed interest first, and may be certain processes had already been went through, the agent may not be willing to entertain another bidder so as to reduce the agent’s work load. However, what ridiculed me most is, right at the evening of the day they told me a rent had been agreed for that property, Rightmove App alerted me the property is still on the market with a reduced asking price!
I then asked my wife to make a new enquiry for the property by email using her personal information. Amazingly, this time a Property Manager responded to my wife, not mentioning any tenancy agreement has been reached but arranged with my wife for property viewing as normal. The funniest thing is, the Property Manager told my wife that it will be the same young man, who has supposedly resigned from CP Hatfield, going to guide us for the viewing!
Although we’re really keen to rent that property, but I will not pursuit any further with this totally untrustworthy property agent being in management. The whole team of CP Hatfield seems to be full of lies, with no integrity and no work ethics! To all landlords, think twice if you’re considering to find an agent to manage tenancy for you, I’m not sure if CP Hatfield will act by your benefit at all!
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