I contacted Costcutters regarding and item I had seen on their website. I spoke to two members of staff who surpassed my expectations. Flo went out of her way to gather together lots of information fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We bought a Rainbow Bench in memory of our daughter. Florence was extremely helpful and talked us through the whole process. There was a slight hiccup with the delivery but Florence was able to sort... Vis mer
Helpfulness and efficiency, Stephanie has always made sure that orders are processed in good time and follows up to make sure we are happy with their arrival. Whenever we've needed a follow up on an o... Vis mer
Terrible customer service and poor communication. We ordered the wrong sized items and requested a refund in line with their policy. Emails are sporadic with very little help, having spent a signi... Vis mer
Informasjon om virksomheten
- Møbelgrossist
- også i
- Butikk for bar- og restaurantmøbler
- Forhandler av kontormøbler
- Forhandler av kontorutstyr
- Forhandler av skole- og utdanningsmateriell
- Utemøbler
Skrevet av virksomheten
At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.
Kontaktopplysninger
Seated Furniture Ltd, Unit 2, Crompton Court, WS7 3GG, Burntwood, Storbritannia
- 03333443370
- Customerservices@costcuttersuk.com
- www.costcuttersuk.com
3,8
Bra
179 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick response to a missing part
Quick response to a missing part - Sent new item out very quick
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your review Paul.
Quick delivery and issues resolved.
Ordered a table in December, when order was delivered it was missing the table to. My colleague only informed me in early Jan that we were missing part of the delivery, but Vicky was very helpful and had their stockist send another out, which we received a few days later.
14. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
We're so pleased to hear that Vicky was able to assist you promptly and ensure you received everything you needed. Providing excellent customer service is our priority, and we appreciate your kind words.
Just ordered some fantastic products at…
Just ordered some fantastic products at great prices. The customer service was second to none, friendly & super helpful advisors who replied really promptly to emails. It has take a while to finalise what we needed and their support and patience during the process has been great!
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
We're so pleased to hear that you found our products great value for money and that our customer service team provided the friendly and helpful support you needed.
If there's anything else we can do for you, please don't hesitate to let us know.
Great products, fast delivery
Delivery was efficient, with my order arriving well-packaged and on time.
A special thanks to Abi, who helped resolve a minor issue with promptness and great communication throughout.
Thank you Abi!
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
We're delighted to hear that your order arrived on time and well-packaged. It's also great to know that Abi provided such great support—we will pass on your appreciation to her!
If you ever need anything else, we're always happy to help. Thanks again for your support!
Purchased a Vantage office/computer…Purchased Vantage chair
Purchased a Vantage office/computer chair. The item was delivered by standard delivery to N. Wales in less than 24 hrs, impressive. The chair was easily assembled and of very good quality, no issues at present.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your fantastic review Chris! We're delighted to hear that your Vantage office chair arrived so quickly and that you're pleased with its quality and ease of assembly.
If you ever need any assistance in the future, please don’t hesitate to reach out. Enjoy your new chair!
Vicky has been amazing at helping us to…
Vicky has been amazing at helping us to sort out our issue. very happy with the overall experience.
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your kind words. We're thrilled to hear that you were happy with the overall experience and look forward to working with you again.
I cant recommend Cost Cutters enough
I cant recommend Cost Cutters enough, their service is excellent, with a great range of quality products at affordable prices. We have used them for several years now and found them to be very helpful and always competitive. If you`re looking for quality furniture and great prices look no further, you wont be disappointed.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve been happy with our service and product range over the years. Our team works hard to provide quality furniture at competitive prices, so it’s fantastic to know our efforts have made such a positive impact.
Your continued support and trust mean the world to us, and we’re grateful to have you as a loyal customer. If there’s anything more we can do to assist you, please don’t hesitate to reach out.
Thanks again for your kind words – we look forward to working with you for many years to come!
Excellent service
Abi Hart has been dealing with my orders extremely efficently and she has been very helpful and friendly throughout.
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your review and kind words Nat.
Abi has been really helpful both during…
Abi has been really helpful both during the ordering and purchasing process and with getting a replacement item. Really supportive, proactive and gets the job done!
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your review Charlotte!
I needed a prompt response for a delivery date.…
I needed a prompt response for a delivery date because it was quite involved geographically. Abi Hart was very flexible, understood the issue and solved it very promptly. Her comms skills were excellent. Thank you Abi.
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your review! We will pass your kind words over to Abi.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
I have placed 2 orders now...
I have placed 2 orders now with Cost Cutters UK and have raised some enquiries. Isabella Byrne has great with the support pre-ordering and Abi Hart for support post ordering. They are both great members of the customer services team. Thank you.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you so much for your review! We’re so glad to hear that Isabella and Abi were able to help you out – they’re absolute stars, and we’ll make sure to pass on your kind words to them.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Excellent service from start to finish.
They were very accommodating regarding delivery dates as I had prior commitments. Installation by Adam and Lee was straightforward who were very friendly and efficient, excellent service.
13. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your fantastic review and 5-star rating! We're so glad we could accommodate your delivery schedule and provide you with a straightforward and efficient installation experience. It’s wonderful to hear you were happy with the service. If you need anything else, we’re always here to help
Good quality chairs
11. desember 2024
Svar fra Cost Cutters UK
Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality of our chairs
If you need anything else or have more to share about your experience, feel free to let us know.
Fantastic item and service
Item arrived on time and we were updated along the way. When we had a query, it was dealt with quickly by Abi Hart, who was very helpful
11. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for your 5-star review! 🌟 We’re so glad to hear that your item arrived on time and that you appreciated our updates throughout the process. It’s also wonderful to know that Abi Hart could assist you promptly and effectively—she’ll be delighted to hear your kind words! We’re here for you anytime and look forward to helping you again in the future.
Thank you to Abi for being so helpful
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you so much for your kind words! We’re thrilled to hear that Abi was able to assist you so effectively. We’ll be sure to share your feedback with her. If there’s anything else we can do for you, please don’t hesitate to reach out!
Customer Service Review
Abi was great and dealt with a query I had, quickly and efficiently. She organised a spare part to be sent out straight away, no issues.
12. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you so much for your 5-star review! 🌟 We're delighted to hear that Abi was able to assist you quickly and efficiently. Providing seamless service and resolving queries is what we aim for, and it’s wonderful to know she exceeded your expectations. We’ll be sure to pass along your kind words to Abi! If there’s anything else you need, please don’t hesitate to reach out.
Excellent customer services
Had read some reviews which gave me slight cause for concern re. delivery time, but contact with customer services on several occasions was excellent and in fact the product was delivered 2 days early (luckily the recipient was in!!)
8. november 2024
Svar fra Cost Cutters UK
Thank you for sharing your experience and for your 5-star review! 🌟 We’re delighted to hear that your concerns were addressed and that our customer service team was able to assist you effectively. It’s fantastic that your product arrived ahead of schedule.
I was told the order would be here the…
I was told the order would be here the 3rd and then got an email to move to the 11th
2. desember 2024
Svar fra Cost Cutters UK
Hello,
I have had a look into this and can see that it was ordered online. We then provided a delivery date of 10.12.2024. This item does not have a lead time stated online as they are made to order. I apologise for any inconvenience caused.
Very happy with the customer service
Very happy with the customer service. Will return again.
24. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thank you for sharing your positive experience! We're so glad to hear you were happy with our customer service. Providing excellent support is our top priority, and it’s wonderful to know we met your expectations. We look forward to working with you again soon!
There was a mix up between us placing…
There was a mix up between us placing our order and what we got delivered. Victoria, was outstanding on sorting out the issue at no extra cost and we were kept up to date through out.
In modern times I feel service is paramount and as I mentioned Victoria went above and beyond. First class service. Would I use this company - 100% I would !!
25. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cost Cutters UK
Thanks so much for your review! Sorry again about the mix-up, but I’m so glad we could get it sorted for you without any hassle. We always aim to give the best service possible, and it’s great to hear we hit the mark for you. Your support means a lot, and we’d love to help you again anytime!
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