Cost Cutters UK Anmeldelser 

179
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I contacted Costcutters regarding and item I had seen on their website. I spoke to two members of staff who surpassed my expectations. Flo went out of her way to gather together lots of information fo... Vis mer

Vurdert til 5 av 5 stjerner

We bought a Rainbow Bench in memory of our daughter. Florence was extremely helpful and talked us through the whole process. There was a slight hiccup with the delivery but Florence was able to sort... Vis mer

Vurdert til 5 av 5 stjerner

Helpfulness and efficiency, Stephanie has always made sure that orders are processed in good time and follows up to make sure we are happy with their arrival. Whenever we've needed a follow up on an o... Vis mer

Vurdert til 1 av 5 stjerner

Terrible customer service and poor communication. We ordered the wrong sized items and requested a refund in line with their policy. Emails are sporadic with very little help, having spent a signi... Vis mer

Informasjon om virksomheten

  1. Møbelgrossist
  2. også i
  3. Butikk for bar- og restaurantmøbler
  4. Forhandler av kontormøbler
  5. Forhandler av kontorutstyr
  6. Forhandler av skole- og utdanningsmateriell
  7. Utemøbler

Skrevet av virksomheten

At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

179 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 30 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(179)

50 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The customer service by Lucy Cook has…

The customer service by Lucy Cook has been outstanding, she is extremely polite, helpful, keen to please and all in all an absolute pleasure to deal with. There is nothing that isn't too much for her.

31. mars 2025
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Thank you for your lovely review. We'll pass your kind feedback onto Lucy.

Vurdert til 5 av 5 stjerner

Extremely helpful customer service staff

Abi and the rest of the team went the extra mile to swap out some chairs for us. They were all extremely attentive and managed to do this the next day, which was super efficient

26. mars 2025
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Thank you for sharing your feedback. We're glad to hear that Abi and the team were able to accommodate your request so promptly.

Vurdert til 5 av 5 stjerner

Great service and quick delivery!

Great service and quick delivery!
Abi Hart was very helpful when I asked for tracking info.

20. mars 2025
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Thank you for your kind words, we'll pass your comments onto Abi.

Vurdert til 5 av 5 stjerner

Abi was very helpful and was quick to…

Abi was very helpful and was quick to respond to my emails. The problem we had was rectified very quickly.

14. mars 2025
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Thank you for you review. I'm glad to hear your problem was quickly resolved. I'll pass your lovely feedback to Abi.

Vurdert til 5 av 5 stjerner

Great experience

Abi's follow up call was professional.
She had a positive tone and was a pleasure to talk to.

19. mars 2025
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Thank you for your lovely review.

Vurdert til 5 av 5 stjerner

Great Experience

Overall great experience. Still waiting on an item which has an estimated delivery date of 21/3 but everything so far has been to expectations.

Lovely customer service on the phone by Abi

Would definitely recommend!

19. mars 2025
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Svar fra Cost Cutters UK

Thank you so much for your lovely review! We're so happy to hear that you've had a great experience with us so far. Abi will be thrilled to know you appreciated her help on the phone! We really appreciate your patience while you’re waiting for the last item to arrive – we’re confident it’ll be with you on the 21st as expected.

Thanks again for recommending us.

Vurdert til 4 av 5 stjerner

Great ... apart from items out of stock

The website was straight forward to use and make a purchase. Unfortunately it didn't hold an accurate stock take so some of the items ordered were not available. This meant that I needed to get in touch with them and sort it out, but this communication wasn't very prompt or responsive. It also meant getting a refund and finding the item elsewhere. Communication about the order and delivery status of the items in stock was good though.

24. februar 2025
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Svar fra Cost Cutters UK

Thanks so much for your feedback! I’m glad to hear the website was easy to use and that you were happy with the order updates. I’m really sorry about the stock issue and the delay in getting back to you—it’s definitely something we’re working on improving. We really appreciate your patience.

Vurdert til 5 av 5 stjerner

Very easy and straight forward to deal…

Very easy and straight forward to deal with. Lovely customer Service from Abi.
The order was correct, goods in perfect condition and arrived on time. We could not ask for more.

28. februar 2025
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Many thanks for your review. Great to hear that everything arrived in perfect condition and on time.

Vurdert til 4 av 5 stjerner

Wooden board for evacuation cot

Took the measurements and helped guide us to what item we needed. Reasonable delivery time frame. Found the item quite difficult to fit so instruction would have been helpful.

10. mars 2025
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Thank you for sharing your experience with us. Glad to hear that you found the timeframe satisfactory. I will pass your feedback on regarding the instructions, thank you for bringing this to our attention.

Vurdert til 4 av 5 stjerner

Helpful

After informing Seated Furniture that we had one set of fittings missing, this was soon rectified with the assistance of the helpful and friendly Customer Service Manager.

17. mars 2025
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Svar fra Cost Cutters UK

Thanks for sharing your feedback! We're really glad our Customer Service Manager was able to quickly help with the missing fittings. If you need anything else, feel free to reach out—we’re always happy to help!

Vurdert til 5 av 5 stjerner

Excellent 👍 buy.

I brought my first Childminding resources from CostcuttersUk, speedy delivery, and great quality.
A very happy returning customer.

18. mars 2025
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Thank you for your lovely review. We're very happy to hear that you were happy with the quick delivery and quality.

Vurdert til 5 av 5 stjerner

Great Customer service

We received a faulty board, but Abi in customer service was amazing! She quickly arranged a free replacement and collection with no hassle at all. The boards themselves are of excellent quality and look absolutely fabulous. Fantastic service and a great product—highly recommend!

18. mars 2025
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Svar fra Cost Cutters UK

Hi, thanks so much for your kind words! I’m really sorry about the initial issue with the board, but I’m glad Abi could get everything sorted for you quickly. It’s great to hear you’re happy with the quality of the boards, and I really appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!

Vurdert til 5 av 5 stjerner

Fantastic Service

Abi Hart at Seated Furniture has been fantastic, unfortunately we had a part missing from the product we ordered but this was resolved quickly and efficiently.

7. mars 2025
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Thank you so much for your wonderful review! I'm really happy to hear that we were able to resolve the issue quickly for you.

Vurdert til 5 av 5 stjerner

Great products, prices and customer service.

Have ordered many times for our childrens day nursery and prices and delivery times are good. Did have an issue with an item arriving damaged and it was solved within a day! Customer service staff are pleasant and efficient. Great range of products too!

17. mars 2025
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Thank you for your great feedback! I’m happy to hear that you've been pleased with our prices, delivery, and product range. I’m also glad we could quickly resolve the issue with the damaged item.

Vurdert til 5 av 5 stjerner

Highly Recommend…

We have used Costcutters a number of times over the years for our school desks and chairs. They always keep us updated on the progress of our orders.
Recently we purchased the wrong size of chair and they have arranged for the uplift and re-order of the correct size. Couldn't be more grateful. Thank You Vicky. Would certainly recommend.

5. mars 2025
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Thanks so much for the great review! We're so glad to hear you've had a positive experience with us over the years. Glad Vicky could help sort out the chair size mix-up for you! We really appreciate the recommendation and look forward to helping you again in the future.

Vurdert til 5 av 5 stjerner

Abi Hart provided us with great…

Abi Hart provided us with great customer service

13. mars 2025
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Svar fra Cost Cutters UK

Thank you for your kind words! We’re delighted to hear that Abi Hart provided you with great customer service. We’ll be sure to pass on your feedback, as we know they’ll appreciate it.

Vurdert til 5 av 5 stjerner

Great value and service

We’re delighted with the chairs we ordered from Cost Cutters and they were very good value. Abi Hart was very quick to respond to my queries and she was very helpful which was the main reason I ordered from this company. The men who delivered them, Jas and Jag of T C Group, were very helpful. They had to put 23 chairs together and fit 31 to be disposed of into their van, and they were professional and cheerful throughout. Everyone gave me positive feedback, about them and about the chairs. Would recommend this company.

6. mars 2025
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Svar fra Cost Cutters UK

We're delighted to hear that you're pleased with your chairs and found them to be great value. It's fantastic to know that Abi was able to assist you so efficiently – we’ll be sure to pass on your kind words to her.

Vurdert til 1 av 5 stjerner

We haven't received our order.

We haven't received our order.
We were given a delivery date.
We weren't informed this had changed.
No contact.
Had to ring to be told stock had not come in yet.
Hadn't been told the items ordered weren't in stocks.
Yet to receive order.

12. februar 2025
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Svar fra Cost Cutters UK

We deeply apologise for the significant delay with your order. We understand the inconvenience this may have caused. We have been keeping you informed via email, and unfortunately, our supplier experienced a shipment delay, which has affected the estimated delivery time. Please know that I will personally monitor this situation and will follow up with an email containing my contact details to ensure any concerns are promptly addressed.

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery, good customer service when there was an issue and that was resolved really quickly ! Happy with the product

25. februar 2025
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Svar fra Cost Cutters UK

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our delivery and customer service. It’s always our goal to resolve any issues quickly and make sure our customers are happy. We appreciate your feedback and are glad you're satisfied with your product.

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Easy to order. Good service & follow up.

14. februar 2025
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Svar fra Cost Cutters UK

Thank you for your kind feedback! We’re thrilled to hear that your experience was positive, from the easy ordering process to the quick delivery. We appreciate your support and look forward to your next order!"

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