Heute bewerte ich den Support als Abonnement-Kunde. Ich nutze CorelDraw seit den ersten Tagen und brauchte Hilfe bei einem kleinen Problem, das sich später als wesentlich größer darstellte. Mein Supp... Vis mer
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Se hva andre synes
Ich kann mich hier vielen anderen Usern nur anschließen. Aus unerfindlichen Gründen sind z.B. knapp 2-jährige Installationen von Corel Draw nicht mehr lauffähig und werden mit einer Fehlermeldung einf... Vis mer
Nutze seit Jahrzehnten Corel und Adobe. Musste jetzt die Lizenz verlängern, soweit so gut. Das habe ich noch nie erlebt, wie kompliziert und aufwendig eine Software "verlängert" werden muss. Meine IT-... Vis mer
Avevo già acquistato anni fa il Corel Paint Shop Pro per windows 7 ma, ultimamente, essendo passato a windows 11 e NON avendo trovato aggiornamenti atti a farlo funzionare sulla nuova piattaforma, h... Vis mer
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Corel is a leading global packaged software company with over 100 million users. The Company provides full-featured, easy-to-use productivity, graphics & digital imaging software & enjoys a favorable market position among consumers & small businesses.
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If I could rate Corel less than 1 star…
If I could rate Corel less than 1 star I would. I have Pinnacle 24 and have continuing problems with my videos not rendering properly (audio lags video). A call to tech support led to me being told someone would call me "in a few minutes." No one did. Then I got email from support having me make changes. Suggested changes made things worse. I have a top of the line fast Samsung laptop (W10;i7; 16GB RAM; 110GB unused space). Tech support takes days to respond. I used to use Corel all the time. Products and service have really gone downhill. Do not use or buy Corel. I ended up using MovieMakerpro for my project and it worked perfectly.
Corel out to scam money with useless and expensive applications
I bought Particle Shop back in 2017 and with the recent MacOS update to 11, Particle Shop no longer works with the latest OS. My recent exchanges with their customer service was beyond words. All they said was my feedback has been forwarded to their relevant department and their engineers/technicians will take my suggestion into consideration. And IF there will be any updates/patches, it will be announced in their website. Basically it is unknown whether they will come out with an update/patch for Particle Shop to work with OS11 or not. I strongly discourage anyone to buy any products from Corel. If you choose to ignore my words, be prepared to face the consequences of facing issues of your application not working whenever there are updates to your OS.
Used to be enthusiastic, now very disappointed
In the past (almost more than 20 years) I had a lot of fun with CorelDraw and Corelgraphics, but since release X8 I have noticed that Corel is only interested in sales and not in service. Even though you have installed the software on your PC, all kinds of parts start to fail ("is no longer supported"). That includes all kinds of shading options, for example. It is a clear commercial choice to do this and entice yourself into purchasing a new expensive release. By the way, I don't need a new release at all, but nowadays I am constantly "invited" (read "almost forced") to buy a new release, both when starting Corel and when closing it. It shows the Anglo-Saxon mentality of this company. Just give me the Rhineland mentality. I am going to choose other drawing programs. But which one? :(
The Horror of dealing with Corel.
If you buy a corel product you will be tortured to death. The Roxio updates never work and when you call Tech Support you might as well stick your head in a vice because at least then you would accomplish something. I am understating just how disgustingly horrible this charade of a mockery of a company treats it's customers. Instead of wasting time on the phone trying to get their inferior horrid software to work you should go out and kick yourself in the crotch for a few hours. It will be less painful.
This program is SO counter intuitive
This program is SO counter intuitive! You spend most of your time trying to figure out why you are getting error messages than actually creating. It cant communicate with it's own sister programs that come in the same bundle which is insane because all of the most basic tools are singularly spread out between them. This program sucks! HARD! I have never yelled at my screen before!
Once a great company but no more.
Corel was once a great company creating professional graphics software used by many. The last 10 years is a mismanaged confused bunch of programmers with no target and direction. Look up any of their titles and you'll be welcomed with large numbers of dissatisfied customers even angry former clients.
Their trial versions can't even be installed correctly on 60% of computers so the company hardly gets any new customers. Problem is they don't even care. Their tech support is the oposite of top notch. The general consensus in the graphic artist community is that Corel software is the worst there is and god forbit if you're FORCED to use it. The mean time for crashing a Corel app is 10 minutes. So beware.
Avoid at all costs!
Got VideoStudio at the start of the year. It was simple to use, but crashed a lot. I purchased several plugins and that is when the trouble began. VideoStudio would not open. It took them ages to give me a solution, which was, delete everything and then re-install it. 1 week later and it happens again. They have not provided me a solution this time. I have told them it's losing me money, as I need VideoStudio for my work. I will be purchasing another company's software and learning how to use it, because this cannot happen again.
Terrible!
Cor el is a software maker and a seller including WinZip, Videostudio Ultimate 2020, etc. I bought the Videostudio Ultimate 2020. It was an online purchase. While in the process of buying, Corel will not let me to go to the check out and finish the purchase. Corel insisted that I buy other products such as Motion Studio, Painter and others. I bought them.
The most unfortunate part is that none of the software worked after downloading. Even more, they interfered with my other products and prevented them from working properly.
I deleted all Corel products from my computer so that I can get my computer to normal. I use Windows 10 Workstation.
If Corel is an honest company they should refund all the money I paid them. I have deleted all their software from my computer.
--N. Srinivasan
DON'T BUY CORAL VIDEO SOFTWARE AT ANY…
DON'T BUY CORAL VIDEO SOFTWARE AT ANY PRICE.
I purchased coral video back in July the editing side works fine but as it will not render the finished product, so totally pointless this is a wide spread problem even on there latest version, after two weeks communicating with there so called technician whose advice included turning of both my firewall and antivirus, it is clear there technician is just a guy in India reading of a script i use to be a big fan of early coral video ,but this time its been a wast of money.
I should have looked here for reviews - Grrrrr!
I am stupidly kicking myself for not checking the reviews - I bought the Video Studio Ultimate 2020 but it doesn’t work! I downloaded it but soon found that the ‘customer support service’ is non-existent. So far after near 5 days of trying to get it working I have had one customer support email saying rip out 2 Microsoft programs. It is still doesn’t work. I need to put in a claim against PayPal for a refund.
Sales Pop Ups
Not worth it since they have pop ups every time the program is closed and when the computer is operating. One pop up appears in the corner of the monitor and the other in the program during exit.
Pop ups without my permission
They keep pushing their sales pop ups everyday which they never asked permission for such a thing before. This company is unethical and pushy.
Lupenreiner Betrug
Bis vor kurzem habe ich Corel Draw X5 genutzt. Jetzt hat Corel die Software mit meiner Lizenz aus der ferne stillgelegt, da meine Installation angeblich illegal ist. Die Software habe ich damals gekauft und ich bin im Besitz eines Orginal Handbuches, einer DVD und einer Product Authenticity Card.
Der Support ist in diesem Zusammenhang für offensichtliche Tatsachen so zugänglich wie Donald Trump und bietet mir immer nur eine neue Version für 349,- Euro an. Beim Lesen der Anworten hat man eher das Gefühl mit dem Vertrieb, als mit dem Support zu kommunizieren.
Somit bleibt mir nur festzustellen, dass es sich um lupenreinen Betrug handelt.
Coral no longer reputable
I considered buying VideoStudio from Coral, but found their download is bundled with malware agent (CUH.EXE), which causes ads and explorer to crash. I couldn't believe what I was seeing. Please stay away from their products!
Which customer service?
I see that the people has complaints about their customer service. That did not make sense for me since there is no such a customer service. There are some people that suggesting me a solution, which I have already mentioned in my message that it does not work. I think they have an apologize button on their screen; they cannot give any answer and keep pushing this button.I will rate them once they decide to have a real customer service.
Unbelievable what a bad support
Unbelievable what a bad support. They ask you to send system information and after you sent this immediately without hesitating they close your ticket , accusing you of not having replied within 3 days.
Vorsicht schrecklich..
Vorsicht schrecklich... Das schlimmste Programm das man nur kaufen kann. Jeder im Internet weis es siehe Bewertungen auf keinen Fall kaufen selbst jede 10 euro software ist besser. Unbedingt Finger Weg VORSICHT!
Dire products and ineffective support
Corel's products, eg Paint Shop Pro, used to be excellent - they are now dire and unusable. Issues include: Daily desktop popup ads that cannot be removed. Files / folders left locked after closing software. Repeated, constant random crashes. Refusal to acknowledge bugs. 10 second delay when opening Paintshop Pro (if it opens at all). Software support that just keep repeating fixes that do not change anything since the issues are in Corel's ancient code. Support that hangs up on chat calls without reason. Refusal to refund. (Photo/Video Bundle). Don't purchase - you will lose your money and be left with software that simply does not work is that is wholly unfit for purpose. They are selling products knowing that they are unlikely to function. In my book that is fraud and I certainly feel defrauded.
Useless customer services - Impossible to resolve simple issue
If you get a new computer and want to move paint shop pro to the new computer, then you can't do it. I contacted customer services with this issue and couldn't get anywhere, I think the email replies I got actually came from an automated response like Alexa. It was that bad.
When you send an email, their system responds (with a useless response), your original message is removed, so makes things really difficult. It then keeps contacting you every day asking for updated information. For over a week I have kept asking "what information" and get the same identical response asking for updated information every day.
I purchased Photoshop Pro 2020 and…
I purchased Photoshop Pro 2020 and downloaded online, the product key does not work, Corel refuse to help or refund. Been using Corel for 20 years, must have new owners. They send me emails telling me to click link to knowledge page and when I try that I am blocked. If they can send me notifications and tell me about responses then they could just send me the info I need. They have very efficient methods to take my money but nothing for helping me. So I have the photoshop pro that i cannot use and no help and no refund. Lousy company now.
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