City Wonders Anmeldelser 

When things work, they are OK, but pricey.
Due to a mechanical error, my all day excursion was ruined. For a company that has bus regular bus trips, there should have been an "emergency/standby" bus. It took 3 hours to arrive! I asked the company to put something in place to have a "standby coach" available, to prevent this happening to other customers.
I have received €23 for a ruined excursion for 2 people. That is derogatory.
I asked that my complaint was escalated to their management (twice), in order to prevent a similar situation happening to other customers.
I have had no response.
I will not recommend your company.
Mel

Update.
I have contacted you direct twice (GYGN6B9RMYHZ). Although promised that that "management" would reply, nothing. I want you to ensure that any of your future coach trips do not have the same fiasco we did. I know the argument will be the coach supplier "let you down". So get an agreement in place or change your supplier.

Wonderful tour and guide!

Fantastic Vatican tour! Gio was an amazing guide – funny, knowledgeable, and really engaging from start to finish. She made the history come alive with plenty of interesting facts and a great sense of humour. We thoroughly enjoyed the tour and would highly recommend it to anyone visiting the Vatican. Thanks, Gio!

It was a brilliant experience and our tour guide Alessandra was very knowledgeable and witty and passionate about the history of Rome. I thoroughly enjoyed it. Thanks

Ana was very kind, knowledgeable, and helpful with everyone. Highly recommended experience.

Joseph was very friendly and very informative. He provided us with lots of details. I enjoyed this trip very much.

We really enjoyed our tour of the Louvre with our guide Omar. He was very knowledgeable about the highlights of the museum and French history. We learned a lot while having an enjoyable time. I would recommend this tour.

Paid 362.76 Euro for 3 tickets (~121 Euro/person) expecting more than we got. Read carefully before booking:

No live guide - the "audio guide" is a self-guided phone app, not a person or device.
App is clunky - navigation isn't intuitive, lots of back-and-forth to match entries to what you're looking at and incomplete.
No personal escort - we got our tickets and found the skip-the-line lane ourselves.
"Skip the line" ≠ no line - it's a shorter queue, not instant entry.

For what we got (timed tickets + fast-track lane + fiddly app), this felt overpriced vs. booking direct through the official Vatican site (€25/person) or a true guided tour elsewhere. The museum itself was incredible - just wish the app was better and the listing was clearer on what's actually included.

Exactness, comfort, warnings about toilets were advantages. But it is possible to give more information about places where we have been.

We got lost meeting our group as place of meeting was an obscure place which when asked, the locals had no idea, yet it was kiddie corner to the Hilton regency, which was well known. Had that been in directions provided we would have made it on time. Long story short, we were 5 minutes late, they didn’t wait and I lost 200 euros as they wouldn’t reschedule or return my money. This was for Paris trip to Versailles.

Very interesting guide

Our beefeater was amazing and taught us so much history and was hilarious as well! We had the absolute best time and cannot recommend enough!

Our booking was changed to a different day and then cancelled. We are left hanging with all the emails and all the booking references that the world could ask for and the tour guide seriously could not give a flying monkeys.

As they cancelled the booking I don’t even have the joy of complaining on their website, so here I am whining on here.

We would have like that the guide spelled our language. There was some points of the tour that weren't completely clear and it would have been a moré grateful experience if the tour was in spanish. Also, on other tours we've done, the guides gave us some radios to listen through the crowds, so it also would be better if you included that. overall, it was a grate experience and we would come back.

We were not excited about having a tour guide when we booked. That all changed the second we met ours. Nicola (spelling?) was INCREDIBLE. 10/10. He knows his stuff, he was kind and patient and he has a great sense of humor. It is evident that he’s loves what he does! The sights on the tour are so much to take in, to the point of it being almost overwhelming. Nicola told us what we would be looking at and where to look for things. I hope all tour guides are as great as he is or people are just wasting their money. 😊

Paula was our guide and she lead our tour too 3 locations in Italy her knowledge of the places visited was expansive and made for a great experience of a tour.
Much appreciated Paula!!!!

Very nice and kompetent guides gave us lots of interesting information. Also made us laugh and wonder in the best possible ways. Really appreciated it. I'll be back.

Our guide was knowledgeable and very professional. Her tour was extremely fact-filled and engaging.

Katerina es una guía excelente, muy simpática, amable y preocupada.

Oskana was our guide and for 3 hours she shared with our group of 10 her superb Vatican and Sistine chapel knowledge. So helpful and informative. Would highly recommend the tour but don’t go on a Wednesday as you can’t access St. Peter’s Basilica due to the Papal address.