Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Vis mer
Selskapet har svart
Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy
Selskapet har svart
Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The most detailed credit report you can get.
Kontaktopplysninger
20-21 Lemon Street, TR1 2LS, Truro, Storbritannia
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Enestående
7k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy
Very easy to access very happy with the service.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi there,
Thank you for your lovely feedback. We're thrilled to hear that you found our site so easy to use!
It's great to know that you're happy with our service, and we hope you continue to enjoy your experience as a Checkmyfile customer.
If you ever want to know more about your score or credit health, we have plenty of great resources in our online Help Centre. Our friendly Customer Care team is also here for you and happy to help!
All the best,
Amy
Checkmyfile
Was quick & easy
Was quick, very easy to use, gave me a lot of information I didn't know was out there ! Many thanks
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Ali,
Thank you for leaving Checkmyfile this lovely review!
We’re really glad to hear that you found it quick, easy to use and informative.
Our goal is to make understanding your financial information as straightforward as possible, and we're so pleased to have been able to deliver on that!
We're also the only service that returns your data from all three of the UK's credit reference agencies, so you can see absolutely everything that's out there for you.
Thanks again for taking the time to share your recommendation. We truly appreciate it!
Best wishes,
Amy
Checkmyfile
I would most definitely say this is the…
I would most definitely say this is the best easiest Site I’ve ever ever used. Just simple information provided outstanding if you’re looking to get a mortgage or a loan. This is the only website you should use.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Mr Devine,
Thank you so much for your amazing feedback!
We're delighted to hear you found the site easy to use and straightforward.
Making your important information accessible and easy to understand is exactly what we aim for, so it's great to know we've helped make your mortgage or loan journey simpler.
Providing clear, simple information that helps our customers make informed financial decisions is what we're all about. We truly appreciate your kind words and recommendation!
Kind Regards,
Amy
Checkmyfile
Great service
I had to use this service to secure a mortgage. It was very easy to use and the questions for the validation were easily answered. All done in a few minutes and the report was very detailed and clear.
5 stars!
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Heidi,
Thank you for your 5-star review and for sharing your experience!
It’s great to hear that you found the registration process so easy and that your report was clear and detailed. It's amazing to know we've played a part in your mortgage application!
If you need us again, your account will be here and ready to reactivate. If you need any help or support, feel free to check out the resources in our Help Centre, or just reach out to the team.
Many thanks,
Amy
Checkmyfile
Disappointing refund policy
They offer a short free trial and then automatically charge £14.99 per month. What I found particularly disappointing is their refund policy. Unlike many other subscription businesses, they refused to provide a refund even though I cancelled on the very first day after the trial ended. They just try to earn when you forget to cancel.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi there,
Thank you for taking the time to share your experience. We're sorry to hear that you are unhappy with the response you've received from our team regarding your refund request.
We do our best to ensure that all customers signing up for Checkmyfile are aware of our subscription charge and the length of our free trial.
This is outlined on the registration page, when you enter your card details and in our terms of use. We also include the due date for the first subscription payment in our Welcome email.
We allow all customers to cancel during their free trial period and still use their remaining trial days, to prevent anyone who just wants to use the free trial from seeing an unwanted payment debited.
That having been said, our team does its best to treat all refund requests fairly and offer help where we can, and I'm sorry to hear that this hasn't been your experience.
We'd really appreciate the opportunity to review the response you've received. If you haven't already, please get back in touch with our team.
Let us know what happened and what could have been done to give you a more positive experience, and we'll review our process and provide an outcome as soon as possible.
Thanks again for reaching out.
Amy
Checkmyfile
Great service with a 7 day free trial
Great service with a 7 day free trial, very detailed credit report with all the information you will need.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Steve,
Thank you for your fantastic feedback about our service!
We’re delighted to hear you found the information useful and that you've appreciated your free trial. Your Checkmyfile account will be here and ready to reactivate in future whenever you need us.
Feel free to check out the great articles and guides in our online Help Centre to learn more about everything from managing your account to growing your credit score.
Best wishes,
Amy
Checkmyfile
I had a great experience
I had a great experience. Loved the product
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Kevin,
Thank you for your lovely feedback!
We’re so pleased to hear you had a great experience and loved using our service. We're so happy to have you on board.
If you need any help or support, don't hesitate to check out the great resources in our Help Centre or just reach out to the team - we'd be happy to hear from you.
Many thanks,
Amy
Checkmyfile
Brilliant service!
My experience with Checkmyfile was excellent…staff were organised, professional and friendly…and they sorted out a couple of issues on my file for me…absolutely did what it said on the tin! Would definitely recommend and use again…brilliant thank you
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Catherine,
Thanks so much for this brilliant review of your experience with Checkmyfile!
We know how worrying it can be to see errors on your credit report, so our team prides themselves on their ability to track down the cause of the issue and guide you through the steps towards getting it sorted.
We’re delighted to hear our Customer Care team has left such a great impression, and we really appreciate you taking the time to share your recommendation.
Best wishes,
Amy
Checkmyfile
Helped clear two fraudulent accounts
Helped clear two fraudulent accounts. Their help was invaluable to me and I could not have done it without them. 100% would recommend this company.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Nicola,
Thank you for your lovely feedback and for taking the time to share your experience!
We’re so glad we could help you successfully dispute the two fraudulent accounts, and it’s fantastic to hear that our support was so valuable.
We really appreciate your recommendation, and thank you for your support.
Kind Regards,
Amy
Checkmyfile
Excellent!
Excellent!! say the least I can say👌🏼👌🏼
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Mubarak,
Thank you for this glowing review! We're so happy to hear that you've had an excellent experience using Checkmyfile.
Thanks so much for choosing Checkmyfile and taking the time to show your support.
If you need any help or advice in the future, feel free to check out the great guides and articles in our online Help Centre, or reach out to our team directly - we'd be happy to hear from you!
Best wishes,
Amy
Checkmyfile
BUYER BEWARE!
BUYER BEWARE! Too long a disappointing experience to outline here. I suggest you try alternative credit report services first. Good luck!
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Nilesh,
I’m sorry to hear you’ve had such a disappointing experience with Checkmyfile.
We’ve contacted you through your Trustpilot account to gather more information and identify your subscription. We’d really appreciate the opportunity to learn more about your experience and review your concerns thoroughly. Once we receive these details, we’ll be able to investigate further for you.
We look forward to hearing from you.
Lauren
Checkmyfile
Excellent way to check your credit…
Excellent way to check your credit and very detailed.
It was very easy to cancel the subscription no messing at all.
Great service thanks
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi David,
Thank you so much for your review!
We're delighted to hear that you found our service useful, with detailed and easy-to-understand credit information. It's also great to know that managing and cancelling your subscription was straightforward and hassle-free. We strive to keep every aspect of our service simple and transparent.
We're passionate about helping our customers navigate the often complex world of credit information, so it's fantastic to hear that your experience reflected that.
All the best,
Lauren
Checkmyfile
Checkmyfile got back to me very quickly and was very…
Checkmyfile got back to mI was very angry and upset with my bank but I spoke an American gentleman who was very understanding and helpful. He was able to sort my request and made me feel a lot better.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Miss Rutter,
Thank you for taking the time to leave us a review!
We're sorry to hear that you were feeling frustrated by the situation, but we're pleased that our team was able to assist and provide the support you needed.
It's great to know that your request was resolved and that the conversation helped put your mind at ease. Providing support is something we take great pride in, so your feedback will mean a lot to the colleague involved.
We're always on hand via phone or email whenever you need us.
Best wishes,
Lauren
Checkmyfile
10/10 highly recommended
10/10 highly recommended
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Steven,
Thank you so much for your review! We're thrilled to receive a 10/10 recommendation. Knowing that you had such a positive experience means a lot to us.
Thank you for choosing Checkmyfile and for taking the time to share your feedback. We're always here whenever you want to check in on your credit journey.
Best wishes,
Lauren
Checkmyfile
Always my go to
Always my go to, as it checks all the credit reference agencies. And it's super easy to cancel when you want, and rejoin when you want. Far better than Experian.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Terry,
Thank you for taking the time to leave such a positive review!
We're pleased to hear that you value being able to view data from all the major credit reference agencies in one place, and that you've found managing your subscription simple and hassle-free.
It's always a pleasure to welcome members back whenever they want to check in on their credit health, and we're delighted that Checkmyfile continues to be your preferred choice.
Thank you again for your recommendation and support.
All the best,
Lauren
Checkmyfile
I wanted to check my credit score but…
I wanted to check my credit score but was disgusted that they wanted me to fill in bank account details. I do not give out my bank details to anyone unless I am buying something. I certainly would not to a company who has reviews saying they still took payments even though they cancelled. I have been on other credit companies and they did not ask for my bank details so why is checkmyfile?
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Susan,
We’re sorry to hear about your experience and understand how frustrating this must have been. We want to make sure that everyone signing up to Checkmyfile knows exactly what to expect, and we're sorry this wasn't the case in this instance.
As part of the registration process, we do require card details to verify and authorise an account for the free trial and any ongoing subscription.
We've contacted you via Trustpilot and asked for a few additional details so we can investigate this further. Once we receive this information, we'll be able to review the matter in more detail and provide the appropriate assistance. Alternatively, please feel free to contact us directly at help@checkmyfile.com, and we'll be happy to locate your account and look into your concerns.
We appreciate the opportunity to assist and look forward to resolving this for you as soon as possible.
Lauren
Checkmyfile
Was very easy to set up considering we…
Was very easy to set up considering we had not been back in the UK for a long time, and will be an excellent tool for helping to re establish our files once we return
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Kevin,
Thank you for your lovely review!
We're pleased to hear that you found the sign-up process straightforward. Re-establishing your credit history can feel like a daunting task, so it's encouraging to know that Checkmyfile has helped make that process easier.
Our Customer Care team is here to provide support via phone or email at every step.
Thanks again, and all the best!
Lauren
Checkmyfile
Amazing Service
Amazing Service, free for 7-days which is greatly helpful.
Many Thanks
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi,
We truly appreciate your fantastic review! It’s wonderful to know that you found the free trial beneficial.
Our credit report includes data from all three major, giving you the full picture of your credit health, and we're thrilled it made a difference for you.
We'd love to welcome you back in the future!
Best wishes,
Lauren
Checkmyfile
Great service
Great service. Very helpful. I would definitely recommend these people they are great at communicating via email. Thank you. Completely put my mind at easy.
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi,
Thank you for your kind review!
We're pleased to hear that you found our service helpful and that our email communications provided the support and reassurance you needed. Helping our members better understand their credit health and feel more confident about their financial position is exactly what we aim to do.
Thank you for recommending Checkmyfile, and we're delighted to know we were able to put your mind at ease.
Best wishes,
Lauren
Checkmyfile
I used Checkmyfile because I needed to…
I used Checkmyfile because I needed to review my credit history as part of a mortgage application. I took advantage of the 7-day free trial and was very impressed with the service.
The report was comprehensive, easy to understand and gave me a much clearer picture of the information held on my credit file. Having the information presented together in one place made it much easier to check my financial history before progressing with the mortgage.
The website was straightforward to use, and the explanations alongside the credit information were particularly helpful. The 7-day free trial also gave me plenty of opportunity to properly review everything without feeling rushed.
Overall, I found Checkmyfile to be a very useful and professional service and would happily recommend it to anyone wanting to understand their credit position, particularly before applying for a mortgage or other significant borrowing.
5 stars from me.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Checkmyfile
Hi Michael,
Thank you so much for your fantastic 5-star review!
We're really pleased to hear that Checkmyfile helped you feel more confident and prepared for your mortgage application. Bringing information from Experian, Equifax & TransUnion together in one place is all about making it easier to understand your credit history, so it's great to know you found the report clear, comprehensive and useful.
It's also lovely to hear that you found the website easy to use and that the explanations alongside your credit information helped make everything easier to follow. We're glad the 7-day free trial gave you plenty of time to explore your report and review everything without feeling rushed.
Thank you for recommending Checkmyfile to others who want a better understanding of their credit position before applying for a mortgage or other borrowing. Feedback like yours means a lot to us.
We really appreciate you taking the time to share your experience, and we'd be delighted to welcome you back in the future.
All the best,
Lauren
Checkmyfile
Dette er Trustpilot
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.