Charnwood Anmeldelser 

497
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is my second purchase of a Charnwood fire - if it’s as good as the first one I’ll be delighted- new one not used yet as in a different home and not cold enough yet

Vurdert til 5 av 5 stjerner

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered a couple of spare parts for my Charnwood stove over the weekend. The chimney sweep was booked in for Thursday to service my log burner. I was concerned the parts wouldn't arrive in time,... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

497 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(497)

151 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Aire 5 log burner

I've had a lovely Aire 5 log burner installed. The company that did the work (Maidenhead Stoves) were outstanding and clearly love their product too. They served you well!

4. februar 2026
Vurdert til 5 av 5 stjerner

Excellent technical support

Bob Stockton, Charnwood's Senior Technical Advisor, gave me excellent pre-sales technical advice regarding the choice of stove. He was patient answering my questuions and gave very clear and helpful replies.
I am delighted with the stove I have chosen: an Island II in blue (a very subtle dark blue which is a little softer than black).
Thank you.

3. februar 2026
Vurdert til 4 av 5 stjerner

Fantastic little stove Aire3

We love our new cosy stove Aire 3 with Firestore. It takes the big logs, albeit one at a time, and gives off a huge heat for its size. Only complaint is that no one told us to register the stove within 2 weeks of instalment and we fear this will affect our guarantee.

31. januar 2026
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Svar fra Charnwood

Dear Irene,

Thank you so much for your lovely review - we’re delighted to hear how much you’re enjoying your new Aire 3 stove and the impressive heat it gives off.

Regarding the stove guarantee registration, please don’t worry. I’ve emailed you separately and can reassure you that your guarantee will not be affected.

Thanks again for choosing us, and we hope your stove continues to keep your home warm and cosy for many years to come.

Warm regards

Charnwood

Vurdert til 5 av 5 stjerner

Excellent Response

I wasn't even sure Charnwood would be able to answer my question about the log fire I had (as it had been purchased 20+ years ago and I wasn't even sure it was a Charnwood stove) - but they did, promptly and in full, with all necessary information for me to solve the problem I had

5. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Skye 5 with stand

Visited and then purchased stove from Knights in Marshfield who were very helpful. Originally decided on the Arc 5 but after checking up on installation requirements settled on the Skye 5 with stand because it is slightly (6cm) less front to back and met the hearth depth limit. The printed brochure is confusing as although both stoves are rated nominally as 5 kw the Arc kw range is higher. I checked this with Charnwood customer service who reassured me that the Skye would be adequate which is what I have found. The stove is more reluctant to fire up than the stove we had before but once it gets going it is fine. It seems to deliver more heat at floor level and keeps feet very toasty. Very pleased with purchase and choice.

29. januar 2026
Vurdert til 5 av 5 stjerner

Excellent Stove and Service

This is the second Charnwood Aire 5 Stove we have bought. It is an outstanding stove . It looks very modern ,has a large glass to view the fire and is very efficient. This is also the second time we have used The Woodburning Centre in Drimoleague Co. Cork. As we said previously this company is superb in every regard. The service and installation are second to none. Every effort was made by the company to accommodate what we wanted. We had a fireplace which we wanted assembled around the stove. The fitter (Lewys) did a very impressive job on this. He was intent on ensuring the fireplace and stove were installed as effectively and as attractively as possible. He did this with no fuss. We are once again delighted with this company and the Charnwood Aire 5. We highly recommend the Woodburning Centre in Drimoleague and the Charnwood Aire 5.

28. januar 2026
Vurdert til 5 av 5 stjerner

All the purchasing was made by our…

All the purchasing was made by our installer but I am very impressed by the stove's efficiency and design. Fits the space in the room perfectly and is unobtrusive. The stove is well made and sturdy and is great value for what it cost.

16. januar 2026
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Svar fra Charnwood

Dear Michael

Thank you for your lovely review! We’re delighted to hear the stove fits your space perfectly and that you’re impressed with its efficiency, design, and build quality.

Enjoy your new stove! 🔥

Warm regards

Charnwood

Vurdert til 5 av 5 stjerner

Technical came to the rescue

I spoke to the guys in the technical dept regarding a door problem .. we went through the issue and the guys took their time to go through the repair options .
They also organised sending out the repair parts which
arrived the following day which was brilliant and I managed to do the repair today .
So thanks to Bob and Mark for their time and guidance the stove will be working again this evening.

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Charnwood

Svar fra Charnwood

Dear John,

Thank you so much for taking the time to share your experience! We're really pleased to hear that our technical team were able to help you work through the door issue and guide you through the repair options.

It’s great to know the parts arrived promptly and that you were able to complete the repair successfully today - brilliant news!

Mark and Bob will be delighted to hear your feedback. We’re glad your stove will be up and running again this evening.

If you ever need anything else, we’re always here to help.

Thanks again for your kind words!

Warm regards

Charnwood

Vurdert til 5 av 5 stjerner

Buy British and buy the best

Our Charnwood Aire 5 has now been up and running for a week, and we’ve turned the central heating down by a good few degrees. A functional appliance which is also very visually attractive, almost hypnotic in fact when lit. It’s really good to know that products are still being manufactured in the UK (and as a bonus in one of our favourite parts of it) which stand comparison with anything manufactured elsewhere in the world. The maker’s confidence in their product is demonstrated by a long and comprehensive warranty. Very pleased indeed with our choice - of manufacturer, dealer R W Knight of Marshfield, and installer Deane Thomas and Gary Williams of Nu Flu, Chippenham.

21. januar 2026
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Svar fra Charnwood

Dear Ian

Thank you for your wonderful review. We’re delighted to hear your Charnwood Aire 5 is running well and helping reduce your heating needs.

It’s great that you’re enjoying both its performance and the aesthetics.

We truly appreciate your recognition of our UK manufacturing - our team take great pride in producing stoves to the highest standards. We’re also pleased to hear you had a positive experience with R. W. Knight & Son and your installers.

Thank you for choosing Charnwood. We hope your Aire 5 brings you many years of warmth and enjoyment.

Warm regards

Charnwood

Vurdert til 3 av 5 stjerner

The Aire 3 is a very good-looking…

The Aire 3 is a very good-looking stove, looks cosy and fits snugly into the opening. The fuel box of the Aire 3 is just too small to generate a reasonable amount of heat in the room. Only very small logs can be used; larger logs disrupt the airflow system. The quick buildup of ash stifles the fire. With only one retainer bar, logs fall out onto the hearth floor. I use the ash retainer accessory as a log retainer. The stove is light, so when you close the door, it can push it back against the wall. The stove handle can get very hot. I have three Charnwood stoves installed in my house, but I would not fit the Aire 3 again. To be fair, I was limited for space and the Aire 3 was recommended, but there must be better small stove options on the market.

20. januar 2026
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Svar fra Charnwood

Thank you for taking the time to share your review. We’re genuinely pleased to hear that you like the look of the Aire 3 and how neatly it fits into your fireplace opening, but we’re very sorry to learn that the stove hasn’t met your expectations in day‑to‑day use.

The Aire 3 is designed specifically for compact spaces and small‑room heating, and while this makes it a great solution for limited openings, we understand that it can also mean restrictions in fuel size and overall heat output, particularly in rooms that require more sustained warmth.

If you would like to get in touch with us via our contact form: https://www.charnwood.com/contact/, we would be more than happy to offer a solution regarding the ash retainer issue you’ve described. We can also provide some practical tips to help you get the best possible experience from your Aire 3.

Warm regards

Charnwood

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