After months on and off waiting for answers for a major player in the market, on a project we started thinking about in February with them. It just took forty or so minutes with Fiona. Web enquiry... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fiona has been extremely kind, patient, and helpful throughout the process. She has always responded promptly, kept me updated, and gone the extra mile to make sure everything was organised correctly.... Vis mer
Needed to urgently replace a broken down oven - bought from Catering Appliance because of next day delivery promise. I even called them to check they had it in stock and the delivery was indeed next w... Vis mer
Massive shout out to Fiona Kelly. She worked so hard and efficiently to get me over the line with several last minute appliances before the schools opened. I literally don’t even get prices from anyon... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Catering Appliance Superstore is a family run business based in Kendal, Cumbria, UK. We supply commercial catering equipment to the UK catering industry and process 1000's of orders each month.
Kontaktopplysninger
Catering Appliance Superstore, Mintsfeet Road South, Mintsfeet Industrial Estate, LA9 6ND, Kendal, Storbritannia
- 01539 760 650
- enquiries@catering-appliance.com
- www.catering-appliance.com
4,4
Enestående
431 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fiona Kelly
We simply COULD NOT have set up our kitchen without Fiona Kelly. She has been incredibly helpful every step of the way and has answered any question we have asked her immediately. THANK YOU so much for your help over months and months. The invoice number below is just one of many!
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you so much for your lovely feedback! We're absolutely delighted to hear how helpful Fiona has been throughout your kitchen setup. We're so glad we could support you over the past few months—wishing you many happy moments in your new kitchen!
The best price and service
The best price and service
Thank you very much
Murat
18. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your kind words!
Excellent customer service
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your feedback, it is very much appreciated.
Staff really helpful in exchanging an…
Staff really helpful in exchanging an item that had become faulty.
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your kind feedback! We're glad our team could assist you with the exchange, and we’re always here to help if you need anything in the future
Always excellent service fave kravez cumvria kind…
Always excellent service kind considerate refreshing.
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your kind words
Faultless staff!
Faultless staff!! Great, efficient and a very quick delivery. Unit looks fabulous, in fact I now have 2 of them. Will definitely be recommending them.
26. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your kind words. We will make sure to pass them on to our team.
The staff at Catering Appliance are…
The staff at Catering Appliance are lovely and really helpful, Fiona is great and am looking forward to working with them more in the future 😊
19. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated. We will let Fiona know your kind comments.
very helpful and friendly staff
very helpful and friendly staff . Fiona Kelly was very professional .
10. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated. We will share with Fiona.
speedy and helpful responses
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
Terrible customer service and warranty…
Terrible customer service and warranty not worth the paper it’s written on. Chefmaster microwave with 8 months warranty almost sets on fire internally and told we burnt it! It’s an unsafe product that is a fire hazard!
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
We are sorry to hear this. As the product warranty is covered by the manufacturer, they have full jurisdiction regarding if the the product misfunction aligns with the t&c's of the warranty. On this occasion, they believed that the microwave had been subject to damage by something hot. I am happy to investigate this further, but the manufacturer's decision is usually final.
Merrychef Eikon E3EE
Merrychef Eikon E3EE
Quite was fast.
Leasing quote was fast.
Price on both was reasonable.
3 days from quote to lease to delivery, and communication was flawless throughout. 5🌟
23. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated. We will let Fiona know!
David White the engineer was fantastic
David White the engineer was fantastic. Have had a series of bad experiences with commercial dishwasher engineers but David was in a different class. Rest of service was fine but was not prompt. The delivery and installation was good. I wish that someone had asked if we needed to have our old dishwasher removed. I thought that I had asked about it but I had not and then had to pay even more to have this done despite having paid a lot for the delivery and installation. I would recommend them as service was efficient.
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated. We will take on board your comments and ensure they are fed back.
Fantastic Service from Fiona
Fantastic Service from Fiona. Great products, as always.
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for your 5-star review! We very much appreciate your feedback.
Good customer service and great people
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
That is great to know. We look forward to hearing from you again soon
Very professional.
Very professional.
Email answered straight away, with reply to my replacement broken item.
Took few days to find it.
Thank you
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
Fiona was very helpful and confirmed…
Fiona was very helpful and confirmed all details promptly and efficiently.
12. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
That is great to hear! Thank you for your review, it is very much appreciated.
VAT waive
I love that quick response to my inquiry!
Thank you so much
6. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
That is great to know. We look forward to hearing from you again soon
You're Well Looked After By This 'Super' Superstore!
You're well looked after at this Super Superstore!
They are very very efficient and professional. And if your order requires special attention because they've kindly made a special order for you - well you are in good hands.
Lindsey will keep tabs on it and keep you informed of progress all the way through - even if it's slipped through your consciousness - you'll be updated reliably.
And Catering Appliance are not only caring and efficient - but they are very competitive in pricing. Believe me, I know.
The price range for some of my stuff fluctuated alarmingly but Catering Appliance won through - and honoured their pricing.
And you have the bonus of lovely Lindsey keeping an eye on things for you!
Well done Lindsey - and many thanks.
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
Thank you for taking the time to leave a review, it is very much appreciated.
We had an issue with a freezer
We had an issue with a freezer, this was replaced early this year. Last week we had the same issue, after arranging an engineers visit Catering Appliance have offered me a full refund.
Yesterday I placed an order for a new freezer (different brand) which very promptly was delivered this morning.
28. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Catering Appliance Superstore
We are very grateful for you taking the time to leave us a review and pleased your freezer was replaced quickly.
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