Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Vis mer
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My bath taps with hand shower attachment look great and work beautifully. They blend so well with my existing hand basin taps. The service I received from The Cast Iron Bath Company was friendly, pr... Vis mer
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I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Vis mer
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Informasjon om virksomheten
Om The Cast Iron Bath Company
Skrevet av virksomheten
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Kontaktopplysninger
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Storbritannia
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
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Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great customer service on the telephone…
Great customer service on the telephone very helpful however when the overflow arrived it needed quite a bit of alteration and adjustments
19. februar 2026
Svar fra The Cast Iron Bath Company
Thank you very much for your kind comments about our customer service team — we are delighted to hear you are happy with our service.
With regard to the overflow, it is quite common for these to require some adjustment during installation. Bath overflows and wastes are not completely universal, as fitting requirements can vary depending on the bath’s thickness, design, and overflow positioning.
If you ever need any guidance during installation, our team is always happy to help.
Customer sales and after sales enquires…
Customer sales and after sales enquires were excellent . Staff were informative and extremely helpful x
11. februar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Highly recommend!
Becca has been an absolute standout throughout our entire bathroom renovation. From the very first interaction, she was warm, professional, and incredibly responsive. No matter how many questions I had, she replied quickly and thoughtfully, which made a complex renovation feel far more manageable. Her communication alone set the tone for what has easily been the best experience we’ve had with any company during this process.
Beyond Becca’s exceptional support, the products themselves are beautifully made and clearly high quality. Shipping was also impressively fast coming from the UK to Canada and reliable, which was such a relief. On top of that, the pricing is very reasonable, especially considering the level of craftsmanship and service provided.
We were so pleased that we’ve already placed a second order, and it certainly won’t be our last. I highly recommend working with this company on any projects you may have! I hope they come out with a kitchen collection soon.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Becca and the team. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Beautiful product and very good service…
Beautiful product and very good service and communication.
3. februar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Amazing customer service
Amazing customer service. Couldn’t have been more helpful with any questions I had and even after I damaged a part they replaced it for me straight away! Will definitely repurchase
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent to work with
Excellent to work with, always kept in the loop with progress & delivery.
Very professional and good products.
3. februar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Lovely bathroom equipment and very nice…
Lovely bathroom equipment and very nice team
2. februar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everything was good
6. februar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Replacement Part
Sophie was able to locate the part we needed for our heated towel rail, which we had purchased from CIB 12 years ago and had no identification information, with great speed and at a fair price. The part arrived speedily and in good order.
29. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Sophie and the team. We really appreciate you taking the time to leave your positive feedback!
I am delighted with my new bath
I am delighted with my new bath. The original delivery date was earlier than I had anticipated but the company twice postponed delivery at my request so I didn't have to store it at home before I was ready. Customer service was therefore excellent and the quality of the bath is fabulousl
29. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Harriet did her best to get my delivery…
Harriet did her best to get my delivery here on time 10/10!!
29. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Harriet. We will pass your feedback onto her. We really appreciate you taking the time to leave your positive feedback!
The basin taps arrived beautifully…
The basin taps arrived beautifully wrapped and as expected. Would purchase products from you again.
26. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the basin taps you purchased. We really appreciate you taking the time to leave your positive feedback!
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Purchase damaged in transit
Purchase damaged in transit
Replacement sent out immediately
16. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
small item, big service
It was only a small item to replace an existing part but that did not bother The Cast Iron Bath Company, they dealt with it as if it was a big order. I was kept informed of where it was in transit and the item arrived safely.
6. januar 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Absolutely first class service from…
Absolutely first class service from this company.
Very friendly, helpful staff showing great attention to detail, made this a good shopping experience.
I would have pleasure in recommending them to friends.
Delighted with our new bath, a special piece of furniture.
Delivery well planned out with good communication from the company, everything went smoothly.
12. desember 2025
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
The customer service is exceptional
The customer service is exceptional! I dealt with Zoe over a few months for multiple bathrooms in 2 properties in 2 different countries. She is very thorough and very lovely, always in touch and on top of things.
When Zoe was on hols for a week Kirsten seamlessly took over.
23. desember 2025
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Zoe and Kirsten. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
Communication with the girls on the end…
Communication with the girls on the end of the phone was excellent. All of my queries answered straightaway. Emails sent and always a lovely comment.Bath delivered as specified. Delighted I chose The Cast Iron Bath Company
10. desember 2025
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
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