Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Vis mer
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My bath taps with hand shower attachment look great and work beautifully. They blend so well with my existing hand basin taps. The service I received from The Cast Iron Bath Company was friendly, pr... Vis mer
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Great product very good quality. Arrived on time The wrong tap cold/hot insert arrived but this was sorted very quickly and without any problem. Great customer service friendly staff. Would highly r... Vis mer
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Informasjon om virksomheten
Om The Cast Iron Bath Company
Skrevet av virksomheten
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Kontaktopplysninger
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Storbritannia
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
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Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Gorgeous Basin, Great Customer Service
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options.
I ended up buying the Josef sink (seconds) in charcoal and it really is beautiful, solid and good quality feeling. Excited to fit it! Thanks 🙏🏽
22. juli 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Zoe in the customer service team
Zoe in the customer service team. Received prompt replies to our questions and couldn’t be more helpful
That level of customer service puts your faith in the company you are purchasing from so felt reassured.
25. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
High quality products with customer service to match.
I wish I could split the 5 stars into two:
Firstly the product is beautiful, well designed and well crafted, and also so solid even our very discerning plumber was impressed! 5*
More importantly the customer service is just brilliant, the team are really informative, quick to respond and support you through the purchase journey. You get real responses from real people which is such a treat! 5*
24. juni 2026
Svar fra The Cast Iron Bath Company
Hello Danielle, Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great delivery on time and well packaged
24. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review. We really appreciate you taking the time to leave your positive feedback!
Straightforward delivery and product as…
Straightforward delivery and product as described
26. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the product and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
It took 8 weeks to deliver something…
It took 8 weeks to deliver something that was promised in 4. No communication/explanation, and it was me that chased it.
23. juni 2026
Svar fra The Cast Iron Bath Company
We would like to sincerely apologise for the delay with your order.
Unfortunately, the item was received later than expected from one of our external suppliers. While this contributed to the delay, we fully acknowledge that we should have kept you informed throughout the process. We appreciate how frustrating the lack of communication must have been.
This falls well below the standard of service we strive to provide, and we are genuinely sorry for both the delay and our oversight in keeping you updated.
Please accept our sincere apologies for the inconvenience caused, and thank you for your patience and understanding.
Fantastic service from The Cast Iron…
Fantastic service from The Cast Iron Bath Company. A small issue was handled promptly and without any fuss. Couldn’t ask for better support!
22. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everyone I dealt with particularly…
Everyone I dealt with particularly Becca were very helpful.
18. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Becca and the team. We really appreciate you taking the time to leave your positive feedback!
Zoe has been endlessly patient and so helpful
It's been such a pleasure working with Zoe to help my client get exactly what you want. She had been endlessly patient with me and my numerous emails and helped me get exactly what my client wanted. Thanks so much, I'll be back again soon!
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
Tamar toilet seat
Tamar toilet seat. Nice seat, let down by the cheap plastic screws and bolts holding it to the toilet. Both bolts have become threaded after 1 year, so it moves around.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Cast Iron Bath Company
Thank you for your feedback. We are pleased to hear you like the Tamar toilet seat, but we are sorry to hear the fixings have caused an issue.
Please feel free to contact our customer service team with your order details and, if possible, a photo of the fixings, and we will be happy to look into advising on the best solution for you.
Exceptional customer service
Exceptional customer service - a wonderful experience from start to finish.
2. juni 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
The customer service is exceptional…
The customer service is exceptional with excellent advice and assistance. I would not go anywhere else.
22. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great looking taps and great service
9. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
The Best of the Best
This company are so helpful and patient. They make decisions quick and easy to make. I highly recommend their customer service and quality of goods.
15. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent quality product at…
Excellent quality product at justifiable prices. Not yet installed but they seem like they are good quality with good mechanisms in brass behind an attractive design. I bought polished nickel which, while very expensive, should look amazing in the master ensuite.
15. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products you received from the team. We really appreciate you taking the time to leave your positive feedback!
Although it took a few days to arrive
Although it took a few days to arrive, when it did the product was as specified and well packaged to protect against potential damage.
15. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Items came very quickly
Items came very quickly, well packaged and competitively priced. Well communicated from start to finish. Evie is top drawer, super helpful, informed and went that extra mile. Bought a lot of items for a bathroom makeover and this company stood out. Thanks.
15. mai 2026
Svar fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Evie and the team. We really appreciate you taking the time to leave your positive feedback!
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