Cabot Financial UK Anmeldelser 3 150

Everyone at Cabot have been BRILLIANT, I was in a sticky situation and I got the help I needed without the pressure and hassle. I was helped all the way and kept informed with regular updates but, NO PRESSURE again many thanks everyone.

Very good experience helping me a lot

A private company that buys bulk debt and forces and threatens individuals to pay, also leaving negative markers on people’s credits files.
Organisations like this need to be shut down.

I was lucky enough to speak to an extremely pleasant and patient young Scottish lady whose name I believe with Sarah. She had read the email that I had sent, and made some further enquiries with. I assume her line management and talk to me through the entire process that I am going through at the moment. She could not have been more helpful.

I’ve dealt with Cabot across multiple accounts and the experience has been consistently poor: slow, evasive, and wildly inconsistent.

On the CCA (s.77/78) side, Cabot’s handling has been a grind — long delays, generic responses, and no sense of urgency despite the obvious impact this has on consumers when enforceability and accuracy are disputed.

What really takes the biscuit is Cabot’s habit of acting like they’re merely a messenger. In a Final Response dated 12 February 2026, Cabot effectively declined to deal with key complaint points and pushed responsibility back toward the original lender — despite Cabot continuing to report/process the account as the debt owner. If you own the account, you don’t get to outsource accountability when challenged.

I escalated matters to the Financial Ombudsman Service in January 2026, and Cabot’s engagement has been slow there too, again, more “process” than resolution. The FOS are STILL waiting on the business file.

They also treat different accounts differently. One account gets one stance (including around settlement/engagement), another gets a completely different stance in broadly comparable circumstances. It feels arbitrary and outcome-driven, not consistent.

Overall: Cabot operate like an admin machine designed to delay and deflect. If you don't know what you are doing to fight their incompetence, seek advice because they'll try anything to grind you down.

i over paid an account, meant to pay £50 but paid £500.

called 3 times to say i’m in financial difficulties, i need to put petrol in car to go to work promised they would sort urgently nothing, im £450 short and waiting for refund

Miko was very helpful and appreciated my circumstances.

Stacey was great, she understoid the circumstances of my injury effecting my payments and helped straight awaybto set a plan in place. Sorted, huge weught off my mind handled brilliantly. Thank you Stacy

The agent that I spoke to was very friendly, Helpful and sympathetic towards my financial and health situation.
We had a long discussion after which
She arranged for a reduction of my monthly payment .
So I'm very satisfied with that.

Este ok mulțumesc

What made my experience, was the professionalism of Madria who helped me sort out my payments and was very understanding of my situation, also very polite 100 percent customer service

Very helpful adviser, explained everything clearly and precisely.
Thank you.

Cabot are and have been friendly and patient with me

Tracey made me feel comfortable talking about my payment plan, she helped me with everything.

The agents were very friendly and helped me work out the best way to pay off my debt. They understood and helped ease the anxiety I had with dealing with them. I would say would work with again, but seeing as I don't want to be in debt, I'm just glad it was with Cabot sorting it. My only gripe was trying to view confidential letters on the mobile version, it wouldn't work for me no matter what.

In all fairness, they have been very understanding.
Even when I was out of work and could only make very low token payments.

I called Cabot Financial & Spoken with Ashley, he was polite, professional & well spoken, he made everything easy to understand & clear so thank you so much Ashley.

I explained my situation with being a full time dad & carer for my son, not being able to work, my car constantly breaking down, he understood my situation.

What was nice that he actually was concerned & wanted to make sure I had enough funds to clear my account.

I’ve now set up a payment plan & my last payment will be on July of this year! I can’t explain how happy & relieved I feel that my debt will soon be paid off.

We all fall into debt at some point & it’s important to set up a payment plan, especially if you want to build your credit & relationship with the bank, this is something I’m trying to prioritise so that I can have good credit for the future so I’m approved for finance & able to buy a reliable new car to take my son back & forth to school etc.

Ashley also praised me as I explained all my priority bills are paid & Im only using my credit card for emergencies.

So please call Cabot & talk to them they will listen & help you like they have me.

I was worried about speaking to someone but had the good luck to have Satnam on the other end of the phone. He was very helpfull, very polite and seemed genually concerned about my curcumstances. Finished the call feeling relieved of any anxienty i had thanks to him.

Stefan was a great help. Understanding, compassionate and helped me to reduce and manage my debt, in a respectful and stressless way!