Wood burns lovely! Very helpful on ordering! The lad that delivered our wood was absolutely fantastic he put the wood with easy access!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... Vis mer
Good product, priced competitively and delivered quickly and efficiently. I’ve used them for about four years and never had cause to be anything other than happy.
Selskapet har svart
I have been buying kiln dried wood from Buy Firewood Direct for a number of years. I have always been very pleased with the logs and delivery. Very happy to recommend them.
Informasjon om virksomheten
Skrevet av virksomheten
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Kontaktopplysninger
3 Crompton street, BL9 0AD, Bury, Storbritannia
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great logs and service.
5. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Mark, thank you for your kind words! Let our firewood bring warmth to your home this cold season!
Excellent service.
6. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Margaret, thanks for your review! May our firewood keep you warm through the cold days!
Delivery on time,helpful members of…
Delivery on time,helpful members of staff that explained and made me feel at ease at time of placing the order.
6. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Josef, thank you for your warm words! It’s wonderful to know our staff could explain everything clearly and make ordering comfortable for you. Thank you for choosing us!
Delivered on time without any fuss and…
Delivered on time without any fuss and well protected from the weather.
Excellent service and good range of products.
6. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Jeff, such a nice review — thank you! We’re delighted the delivery was easy and the logs arrived safely despite the weather. Hope our firewood keeps your home warm and welcoming!
Cannot fault this excellent service and…
Cannot fault this excellent service and quality of product .
6. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Customer, thank you! It’s wonderful to know you had a great experience with us. Wishing you many warm and cosy fires this winter!
2nd time I’ve used these guys
2nd time I’ve used these guys and everything runs like clockwork
Highly recommended
Great logs
Top delivery
5. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Phil, thank you so much for your kind words! We’re delighted to hear you were happy with the whole process — from ordering to delivery. Your recommendation means a lot to us - thank you for your trust and support!
The best, most reliable delivery of logs.
Wouldn’t use anyone else! Such good service and the logs burn beautifully
6. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Customer, thank you for your positive feedback! We're always happy to deliver warmth and quality to your home.
Delivery not as asked
Wood was fine but asked not to have a very large lorry as we live up a farm track and very large lorry can which was unable to turn and had to back almost 1/2 mile down the farm track
3. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Ian, thanks for your comments! We understand your concern and will do our best to ensure a smaller vehicle (the smallest 7.5t) is used next time if delivery comments will be added. We’re delighted you’re happy with your logs!
Delivered as promised
I know the drill now, just order off the website and you deliver what I order within the time window stated. Cheerful delivery drivers who placed the pallet as required. All trouble free.
2. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Gareth, appreciate your kind feedback! Great to know everything was just right — enjoy your fires!
Very smooth transaction
Very smooth transaction, delivery was excellent and the driver friendly and helpful. The wood burns great, will definitely be buying from them again.
22. november 2025
Svar fra BUY FIREWOOD DIRECT
Thank you for your kind words! We’re happy we could accommodate your needs and make sure everything was arranged just the way you preferred. Hope to see you again soon!
Excellent service
Excellent service, logs arrived promptly and sriver put them where I wanted. Logs delivered in window although could have done being told when window was before it started as had to get home, as it was fine as delivered at end of window so I got back OK.
28. november 2025
Svar fra BUY FIREWOOD DIRECT
Dear Thomas, thank you for your kind review! We’re glad to hear the logs arrived promptly and the driver was able to place them exactly where you wanted. We appreciate your feedback regarding the delivery window — we’ll certainly look into improving communication so customers are informed earlier. Great to hear it worked out well in the end, and thank you again for choosing us!
Svar fra BUY FIREWOOD DIRECT
Dear Andy, thank you for your positive feedback- enjoy your fires!
I'm not sure which wood I bought last…
I'm not sure which wood I bought last time but this purchase is not burning as good or long as the last
24. november 2025
Svar fra BUY FIREWOOD DIRECT
Dear Customer, thank you for your feedback. This time you ordered our Mixed hardwood. Your previous order was oak, which naturally burns longer and hotter. Mixed hardwood still provides good heat output, but it does burn faster — and this is also reflected in the lower price compared to oak. We hope this helps clarify the difference, and we’re always here if you need advice on choosing the best option.
Svar fra BUY FIREWOOD DIRECT
Thank you, we really appreciate your review!
Svar fra BUY FIREWOOD DIRECT
Dear Wendy, we really appreciate your review — great to hear the quality and delivery worked perfectly for you!
A quick no hassel delivery logs burn well
A quick no hassel delivery and the logs burn really well
9. november 2025
Svar fra BUY FIREWOOD DIRECT
Dear Andrew, thanks so much for your kind words! It’s great to know the logs and delivery experience were spot on.
Good quality logs as usual
17. november 2025
Svar fra BUY FIREWOOD DIRECT
Thank you for your kind words and for being a loyal customer! We truly appreciate your continued support.
Communication was great
Communication was great, the order was delivered within 3days.
16. november 2025
Svar fra BUY FIREWOOD DIRECT
Thank you for your lovely feedback! We’re so pleased you were happy with our service.
First delivery
Just received my first delivery from firewood direct. Absolutely delighted with the service. Logs are top quality, great value and delivered in a timely manner. I will be ordering from firewood direct in future. Keep up the good work
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra BUY FIREWOOD DIRECT
So pleased to hear you’re happy with the quality of the logs and the smooth delivery. Thanks for choosing us and hope to see you again soon!
Great service
Great service. Logs delivered the following day. The driver was really excellent and very helpful.
10. november 2025
Svar fra BUY FIREWOOD DIRECT
Your review made our day! We’re so glad you’re pleased with our service!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.