Wood burns lovely! Very helpful on ordering! The lad that delivered our wood was absolutely fantastic he put the wood with easy access!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... Vis mer
Good product, priced competitively and delivered quickly and efficiently. I’ve used them for about four years and never had cause to be anything other than happy.
Selskapet har svart
I have been buying kiln dried wood from Buy Firewood Direct for a number of years. I have always been very pleased with the logs and delivery. Very happy to recommend them.
Informasjon om virksomheten
Skrevet av virksomheten
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Kontaktopplysninger
3 Crompton street, BL9 0AD, Bury, Storbritannia
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service and delivery,and the…
Excellent service and delivery,and the wood burns beautifully.
11. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Mark,thank you so much for your kind words! We’re delighted to hear you’re happy with our firewood and delivery. Stay warm and cosy!
Svar fra BUY FIREWOOD DIRECT
Dear Mark, we’re grateful for your kind review and continued trust in us. Enjoy your firewood!
Great service.
Great service.
Prompt delivery.
Always helpful delivery drivers put load exactly where I ask them to. Mixed wood of good quality. Wouldn't go anywhere else.
7. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Jeanne, what a lovely review — thank you! We’re so pleased the delivery drivers were helpful and placed the load exactly where you needed it. Your loyalty truly means a lot to us.
Easy to order online and the delivery…
Easy to order online and the delivery driver phoned me to ask where to put the delivery.
29. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Edward, thanks for your lovely feedback! It’s great to know the whole experience was straightforward and well communicated.
Great logs
yes. good quality. burn slowly and give off great heat. really pleased with them.
4. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Gary, so pleased to hear this — thank you! We’re glad the logs are delivering great heat and a slow, steady burn.
Excellent service
Excellent service right through from purchase to delivery. First class - wouldn’t use anyone else now.
4. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Philip, thank you for your support and trust — we’re so pleased you were happy with everything from purchase to delivery. Look forward to serving you again!
Svar fra BUY FIREWOOD DIRECT
Dear Peter, thank you so much! We’re really glad we could help — even at the end of the week. We truly appreciate your kind words!
Great online seller
Great online seller. Very prompt delivery. High quality logs that burn well.
2. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Iris, it’s great to know you’re satisfied with our firewood and delivery — thank you for sharing your experience!
The bestttttt they look amazing
The bestttttt they look amazing! And they arrived promptly and properly wrapped to avoid rain thank you!
1. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Samira, such a great review — thank you! We’re glad the weatherproof wrapping made things easier and that you’re pleased with our service and product.
Amazing turn around
Amazing turn around. Easy to order on line and delivered in foir days.
1. januar 2026
Svar fra BUY FIREWOOD DIRECT
Dear Tim and Patricia, great to hear everything went smoothly! Thanks for choosing us.
Great Firewood,
Reliable company, never let us down. Walkers de!I very so accomadating.
29. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Carl, thank you so much for your kind words! We’re delighted to hear you’re happy with our company!
Firewood direct
Firewood direct do a absolutly brilliant job ,from ordering to deliveries,spot on,we will be ordering from now on
29. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Christopher, thank you for your support and trust! We’re delighted you were pleased with every step of the process and look forward to serving you again. Stay warm and cosy!
Top quality product and service.
16. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Mark, thank you! It’s wonderful to know you had a great experience with us.
We have not received any wood
We have not received any wood, nor any communication since we ordered!
29. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Customer. The statement in this review is factually incorrect.
The logs have been delivered, as confirmed by the customer, and there was ongoing communication throughout the process.
Despite significant delivery challenges and adverse weather conditions, we did everything possible to ensure the order was delivered rather than cancelled.
We fully respect feedback regarding the delivery experience, but kindly ask that reviews accurately reflect the facts.
Fantastic experience with the delivery…
Fantastic experience with the delivery service! The logs showed up right on time, and the driver placed them exactly where I requested. Although it would have been helpful to know the delivery window in advance to adjust my schedule, it worked out since they arrived at the end of the time frame, and I was home in time.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra BUY FIREWOOD DIRECT
Dear Terry, thank you so much for your lovely feedback! We’re delighted the delivery arrived on time and the driver could place the logs exactly where you wanted. We also really appreciate your comment about the delivery window and will use this to improve our communication. Glad it all worked out in the end!
What a service
What a service ! Ordered couple of days before Christmas not expecting delivery until 29th onwards. But low and behold order confirmed and delivered the next day - amazing ! This time round we ordered an XL mixed pallet. The pallet load was very high and had moved a bit in transportation making it very unstable getting off the vehicle but the delivery guy dealt with it with the help of my other half . Can't recommend this company enough -
22. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Victoria, thank you so much for this amazing review — it really means a lot to our whole team. We’re so glad we could help keep things warm over Christmas! Thanks so much for recommending us.
Weather proof wrapped log delivery
The delivery was made in good time and the weather proof wrapping on the pallet meant that there was no immediate hurry to unload the logs into the storage shed.
The logs are burning really nicely on the fire, so all in all really pleased with the purchase.
18. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Roger, we truly appreciate your feedback. It’s great to know the delivery and packaging gave you peace of mind, and that you’re enjoying how well the logs burn. Enjoy your fires!
A journey travelled
We live down a fairly inaccessible pot hole ridden lane and so our driver had to off load at the top and drag our flexicrate a good 60 metres over rough ground to get it to our place so, well done him. Above amd beyond i would say.
7. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear Niall, what a lovely review — thank you! We’re so pleased the driver was able to help despite the challenging access. We’ll make sure he receives your thanks!
Fab quality oak
Great service, fantastic oak, good price, smooth imformed delivery, what's not like. Brilliant.
7. desember 2025
Svar fra BUY FIREWOOD DIRECT
Dear James, thank you for your wonderful feedback! We're proud to provide top-quality firewood and reliable delivery every time.
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