I had a great experience ordering from this company. They had the pram and car seat I needed in stock when other stores didn’t, and they delivered within the promised timeframe. Their customer service... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... Vis mer
Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... Vis mer
Selskapet har svart
Delivery stated upto 45 days for the travel system that I purchased - I got a little impatient around 40 days and popped a quick email over to customer services to ask for an update. Aoife replied ver... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Kontaktopplysninger
9 Dundrum Road, BT33 0BG, Newcastle, Storbritannia
- Info@bundlebaby.com
- www.bundlebabyonline.com
4,2
Bra
187 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Trustworthy company with good…
Trustworthy company with good communication throughout. Thanks!
1. februar 2022
Purchased a travel cot for my grandson
Purchased a travel cot for my grandson. Excellent quality, a great price and received it within days.
26. januar 2022
Excellent
Niamh was super help with putting my bundle together and getting all the bits I had asked for. I have recommended you to all my friends and will continue to do so. Really happy with all the products. The selection of top brands is excellent. Delivery was excellent. Thanks again Niamh & team!
21. januar 2022
Svar fra Bundle Baby
Thank you for your lovely feedback! We're so glad Niamh could help and that you're happy with the products and service. Your support means everything—thanks for recommending us! 🌟
Hi my recent purchase was a buggy…
Hi my recent purchase was a buggy bundle! I ordered online and I was very happy with everything! Buggy was delivered within a week
. I will for sure purchase with ye in the future
Regards Jennifer
20. januar 2022
Svar fra Bundle Baby
Jennifer, everyone at Bundle Baby is so happy to hear you are pleased with all of your items. Thank you for shopping with us, we hope to hear from you again soon!
Kind Regards,
Indira
Excellent service
Excellent service. Any member of staff that I spoke with was extremely friendly and helpful. All items arrived ahead of time and while there was a problem with one item ( not in any way the fault of the store) it was dealt with immediately and with no fuss. I highly recommend Bundle Baby
20. januar 2022
Svar fra Bundle Baby
Hi Yvonne, your kind review has made us all very happy! We are so pleased you enjoyed your experienced while shopping with us.
Many Thanks,
Indira
Svar fra Bundle Baby
Catherine, thank you so much for taking the time to write this review. We hope you loved your items!
Kind Regards,
Indira
Utter waste of time
Utter waste of time, little more than a series of advertising scams.
19. januar 2022
Svar fra Bundle Baby
Hi Matt, I’m a little perplexed to say the least. I just checked your order was delivered on 18/10/21 and I haven’t had any emails since regarding any issues or how we are ‘a series of advertising scams’. I’d love to rectify this perhaps you could let us know.
Kind regards,
Niamh
Delighted with the service
Delighted with the service! Really quick replies and great customer care
27. desember 2021
Svar fra Bundle Baby
Hi Nathalie, we are so pleased you had such a great experience shopping with us!
Kind Regards,
Indira
Really fast delivery
Really fast delivery, website easy to use and customer service quick and helpful
16. desember 2021
Svar fra Bundle Baby
Rebecca, we are so happy you enjoyed shopping with us, thanks again.
Kind Regards,
Indira
Very good service we're very happy with…
Very good service we're very happy with everything we got the staff were very helpful 5 Stars 🌟
3. desember 2021
Svar fra Bundle Baby
Hello Aoife, this means so much to everyone at Bundle Baby! Thanks for taking the time to write this lovely review.
Kind Regards,
Indira
Always helpful
2. desember 2021
Svar fra Bundle Baby
Hi Richard, thanks so much for the kind review!
Indira
So helpful
Got my bundle from Niamh she was so helpful and had everything out to me super quick, 100% recommended and so kind.
1. desember 2021
Svar fra Bundle Baby
Emily, this review has made our day! Thanks so much for taking the time to share your experience.
Kind Regards,
Indira
very satisfied with the set thank you…
very satisfied with the set thank you very much
17. november 2021
Svar fra Bundle Baby
Alexandru, thank you very much for the review!
Kind Regards,
Indira
Shnuggle Baby Bath
Ordered baby bath online and within days it was delivered. Personal service would definitely recommend.
Looking forward to visiting the sister shop.
Thank you
22. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Bundle Baby
Hi Catherine, thank you so much for this lovely review, it means so much to us. We hope to see you again soon!
Kind Regards,
Indira
After a minor hiccup with the delivery…
After a minor hiccup with the delivery that was handled with professionalism we are very happy with our new buggy system from bundle baby.com thanks to Niamh
19. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Bundle Baby
Michael, thank you for this kind review. We hope you love all of your items!
Thanks again,
Indira
Very happy with the service and…
Very happy with the service and products I received from Bundle Baby online. I ordered the Uppababy Vista and Maxi Cozi Pebble 360 travel system. The products were perfect, arrived very quickly and were by far the best price I could find for the package. Thank you Niamh and team!
16. august 2021
Svar fra Bundle Baby
Hi Lorraine, this review has really made our day! Everyone at Bundle Baby is so happy you loved all of your products, we wish you and your family all the best!
Kind Regards,
Indira
Pram arrived quickly and great customer…
Pram arrived quickly and great customer service. Niamh was very helpful in resolving an issue with the manufacturer. Would highly recommend!
14. august 2021
Svar fra Bundle Baby
Hi there Rachael, thanks for sharing your experience and writing this lovely review. We are so pleased you enjoyed shopping with us!
Kind Regards,
Indira
Brilliant service
Brilliant service, even when I had to return the item due to my friend already having it. Refund was processed instantly.product well packaged and as described.
11. august 2021
Svar fra Bundle Baby
Hi Claire, thank you for shopping with us. This review put a smile on all our faces here at Bundle Baby, thanks again!
Kind Regards,
Indira
Loved the travel cot and covers just…
Loved the travel cot and covers just exactly what we ordered thankyou so much
7. august 2021
Svar fra Bundle Baby
Samantha, thank you so much for taking the time to write this lovely review!
Kind Regards,
Indira
Ordered 2 Bedding Sets - Cancelled Order My Company!
Ordered 2 Bedding Sets from here and to put it in plain terms the website was crap and they cancelled my order with no warning, apology or anything else including contact.
Firstly the website needs updating! Simply if an item is out of stock, then do not allow a customer to order.
Would NEVER use again!
Also, Please Note The Response Below Is A Lie! They Did & Have Not Emailed Me, Hence My Review! However None The Less I Am Sure Lying Makes Them Feel Better. Ordered Directly From Stockists All The Same! As I Stated Above Do Not Use!!!
2. august 2021
Svar fra Bundle Baby
Hi Elizabeth not only is your review incorrect it is also very unfair.
The following email was sent to you on 28/7/21 at 12:17pm before we canceled your order.
Hi Elizabeth,
I am so sorry but unfortunately due to a stock delay I have had to cancel your order for the 2x Snuz 3 Piece bedding sets and refund you in full.
Stock was due in towards the end of last week, it didn't arrive and rather than wait I feel it is best at this time to refund so you can source the items from elsewhere.
Apologies we have not been able to fulfill your order this time.
Should you ever wish to order from us again please avail of 10% off your order with code ........
Again my apologies.
Kind regards,
Niamh
Proof of the above taken directly from website and sent to customer by both email and text (in the event the email is still not received). No response from customer to either email or text.
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