Digs Bristol Anmeldelser 

Overcharging for everything. Extremely slow to fix everything including leaving us over a week without a working fridge freezer. Needed constant chasing for serious issues to be fixed such as a burst pipe.

Wow were to start! The team are brilliant Alice and Emily on the front of house are fantastic and very welcoming. The property managers are easy to contact and fix issues. I would highly recommend.

Incredibly efficient and helpful when things went wrong in the house

really good company to deal with. The staff are nice and are on it! would definitely recommend 5*

All the staff at digs are friendly and approachable, & they work hard to sort out any issues that arise at their managed properties
Would highly recommend them

amazing people always there to help your query

SAVE YOURSELF-DONT GO WITH THESE LOT
Terrible experience for our 3rd year house. Incredibly stressful process regarding contracts and guarantors. We arrived and the place was falling apart-during the viewing we could only view certain rooms and were not informed about serious problems which we would later find. Moved in and I didn’t have a light bulb and they said that’s my responsibility now. Stove didn’t work, the table snapped and after 4 months of telling them still isn’t fixed. They took 8 months to put my carbon monoxide alarm in which is obviously a vital thing to ignore. Every time I spoke to the staff they were rude and uninterested seemingly forgetting any issues we raised. They then went as far to blame me for taking the carbon monoxide alarm down! If I had the time and willpower I’d write to watchdogs or somethings but just happy to be out of this place and not speak to those cretins again.

Helpful, professional and friendly

All my experiences of working with Digs have been very positive from helpful knowledgable staff to Landlords agreeing to quotes in a quick time frame

I've worked for Digs as a Flooring Contractor for many years now, I have always found them to be professional, well orginised and easy to deal with.
Communication is clear and concise, jobs are scheduled efficiently and access to the properties is straightforward, which helps whentrying to complete work on time.
Dave-AKA Contract Flooring

Have been working with digs for a while all the staff are brilliant and always reliable

I have been working with digs as a contractor for the last 10 years and I can honestly say it’s been great !!
The property managers and admin team have all become my good friends and have always been super efficient whenever I needed them.
A well run company by the manager nick and great team to work with ! Thanks digs

James was really helpful when I asked about a few properties. He took the time to explain the different options available and made everything much clearer and easier to understand. He was professional, friendly, and quick to respond, which made the whole experience much more straightforward. I’d definitely recommend speaking with James if you’re looking for helpful and reliable advice.

The agent booked six groups at the same time for one flat and made us take turns viewing. We were then told we had 15 minutes to sign, and whoever had a £2,000 deposit ready would get it. People were literally running.
Creates panic, forces rushed decisions, and the flat was clearly overpriced. Very poor experience — wouldn’t recommend.

This business is absolutely awful to deal with. We had issues with student accommodation from the very 1st day and a few months on we still are trying to get them to fix damp, mould and rodent infestation! The money being paid out to this company for such a disgusting property in dis-repair is truly beyond my comprehension. They do not belong to a property redress scheme either. Funny that! They have terrible reviews everywhere you look and for good reason. The problem for many students is they have almost a monopoly in Bristol so it’s hard to avoid them. If you can steer clear of Bristol Digs at all costs!

I had a really disappointing experience with Bristol Digs. During our tenancy, my housemate’s bedroom door handle broke and despite reporting it several times, it was never fixed. This meant she had to keep her door open for the last four months just so she wouldn’t get locked in her own room. Luckily, we were all trustworthy housemates, but that’s definitely not how you should have to live!

The biggest frustration came at the end of our tenancy. They deducted £500 from our deposit for so-called “professional cleaning,” even though we spent hours deep cleaning the entire property before moving out. When we asked for evidence, they sent photos showing things like a single hair or a speck of dust, nothing that justified such a huge charge. It felt completely unfair and unprofessional.

I wouldn’t recommend Bristol Digs.

Awful company takes advantage of students. Didn’t give our deposit back. So much was broken in the house. They took forever to respond to requests and communication was poor

Absolute bunch of cowboys. Breached contract on response times for resolution of issues. Amongst other issues that were left unresolved for months, my daughter had a mouldy mattress for almost the entire year she was in her student accommodation. It was replaced a month or so before she left despite this being requested soon after she first moved in. Oven did not work for significant amount of the tenure. House was in Clifton and dilapidated. Rental cost as much as a private rental of a beautiful house in Clifton of a similar size and would expect top notch service from the landlord and agent as a result. I do not know how landlords and these agents are allowed to get away with poor standard of accommodation and service levels. I refused to pay the final months rental and would advise all students do the same thing if they are not satisfied and unfortunate enough to have to deal with Digs. The rental can be taken from the deposit which would avoid be charged extortionate cleaning costs. Whatever Digs respond to this message with, it’s nonsense. Read the rest of the reviews….. they have also been successfully taken to court for charging students for costs that should not have been levied. Google them and it. I would avoid these clowns at all costs. Appalling.

I truly believe living in hell would be a better alternative to renting via Digs, as even the devil himself must be a better landlord than Digs Bristol. From unannounced viewings to rat infestations, my two year misadventure that was renting with this evil company was filled not only with consistent property issues but also demeaning and belittling emails from the property managers who must see their job as a form of sadism, because I do not see how a non-sociopath could interact with human beings in the way they do. If you value your money, mental health, or general wellbeing I recommend you do not come within 5 feet of any Digs property, including their office.

Corrupt agency that are the epitome of slumlords. Managed by Nick Jackson, an uncooperative, unaccountable GM. They prey on students, break laws, and enact in unethical conduct so commonly that Digs are notorious among the Bristol student community. Need investigation from Bristol City Council.

issues include - properties below regulations and liveable conditions (mould, no hot water, broken kitchen/bathroom facilities, holes in walls, rats, little to no support from the agency.

To counter this the repair team are polite, helpful and great people. But Digs understaff and exploit this team leaving backlogs in necessary property functions being left to worsen often exceeding regulatory requirements of repair times.

If you use this agency assume you will have a major chunk of your deposit withheld without evidence or appropriate reasoning.