Bristolcameras Anmeldelser 

1 621
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great customer service. I purchased Pentax Papilio III 6.5x21 WR binoculars at a great price, and they were delivered within 48 hours. I'm very pleased with the binoculars. I would definitely use Bris... Vis mer

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Vurdert til 5 av 5 stjerner

I used Bristol Cameras regularly when living in Wiltshire and more so since moving to the Highlands. They always have great prices, affordable postage and quick delivery. They hold stock when others... Vis mer

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Vurdert til 1 av 5 stjerner

Purchased two pairs of solar glasses in order to view the upcoming eclipse safely. After waiting two weeks the items arrived. Two flimsy ill fitting badly made cardboard “glasses”. Terrible over... Vis mer

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Vurdert til 5 av 5 stjerner

Bristol Cameras seems to be one of the few independents left that have a proper relationship with Ricoh Pentax and fully supports the system - not just big items but little things like focusing scre... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kamerabutikk

Opplysningene stammer fra ulike eksterne kilder

Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 621)

43 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good service

Very simple to use online account creating and ordering, the items I ordered were well packaged and delivered quickly.

24. november 2024
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Svar fra Bristolcameras

Always pleased to hear Sir and thank you

Vurdert til 5 av 5 stjerner

Great service for ordering 35mm film

I purchased some 35mm film which was received quickly, the price was good too. The film had long expiry dates and was well packaged for posting.

13. november 2024
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Svar fra Bristolcameras

We are always keen to keep fresh stock on film and pleased goods arrive in good time

Vurdert til 5 av 5 stjerner

Speedy delivery

Having read other reviews regarding the slow delivery times, I called the shop to ask if the item I wanted was in stock and how long the delivery would take. I was assured the item I wanted would be with me with a few days. I ordered the item and it was despatched the next day, and received in 2 days. All well packaged. All positive from my point of view.

13. november 2024
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Svar fra Bristolcameras

Our team work incredibly hard to get orders sent out ASAP and pleased as like a majority of orders everything went smoothly, however on rare occasion hiccups do happen and there is never any hesitation in customers airing their frustration. However unlike so many successful orders, we are please on this occasion you have taken the time to air a positive response

Thank you

Vurdert til 5 av 5 stjerner

The best camera shop in the UK

Bristol Cameras is my go to camera shop for all my photographic needs for a few years now. I started buying because of their prices always being the best in the market, and on the rare occasion of not I still buy it from them for the excellent service I get every single time.

6. november 2024
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Svar fra Bristolcameras

Very loyal indeed and our team are honoured

Vurdert til 5 av 5 stjerner

Just ordered a used Tokina wide angle…

Just ordered a used Tokina wide angle lens from Bristol Cameras. Great service, price and the lens is in incredible condition - thank you!

28. oktober 2024
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Svar fra Bristolcameras

Thank you Sir, we are thrilled that you have expressed your appreciation

Vurdert til 5 av 5 stjerner

Perfect!

Great price, quick delivery, very pleased with the service - Will be back, perfect.

1. november 2024
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Svar fra Bristolcameras

and we very much look forward to you revisiting us again

Vurdert til 5 av 5 stjerner

Fabulous Service

Fabulous. Ordered 4 lens cases later on Tuesday. 2 were not in stock. They were ordered and all 4 arrived today (Friday). Great news as needed for a trip tomorrow. Very grateful. Excellent service. Many Thanks!

22. oktober 2024
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Svar fra Bristolcameras

We trust you will have a brilliant and save trip

Vurdert til 5 av 5 stjerner

Excellent customer service

I bought a camera lens from Bristol Cameras and it was an excellent price and despatched quickly. They rang me the day they were despatching it to check I would be in to receive the parcel, which impressed me. You don't get that kind of customer service in many places. I will certainly be buying from Bristol Cameras again. Highly recommended.

21. oktober 2024
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Svar fra Bristolcameras

So pleased to hear goods arrived with you safely

Vurdert til 5 av 5 stjerner

First time using company

First time using company, no problems, great price on item and good communication regarding the status of my order, will order again thanks 👍

15. oktober 2024
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Svar fra Bristolcameras

our team value the time you have taken in letting us know

Vurdert til 1 av 5 stjerner

Ghost business

No email address, no facility to cancel an order. 30+ telephone calls (in their stated hours) not answered.
-- I note Bristol cameras reply but there is a reason you don't include an email address or cancel button which is LUDICROUS and builds DISTRUST, the phone numbers were rung over 30 times across two days and now it is to late as you no doubt do not refund the postage each way, so you won but you won ONCE if that is how you like to do business so be it but not with me, never again--
To your reply, NO. I will not give a second chance to be done over again. Online trade is all about TRUST and you lost mine by failing to reply to 30 plus calls and no email address to write to. My only success in contacting you was via a bad review on trust pilot and that tells me ALL I need to know. Never again.

16. oktober 2024
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Svar fra Bristolcameras

Apologies as this is most unusual as phones are generally answered within good time and would agree if you have tried 30 plus times this is a lot!!

However I think we have got the gist, your not happy. So again apologies to your added and more elaborated response

Vurdert til 3 av 5 stjerner

A good service let down by lack of attention to detail

Communications after placing the order were good and the parcel arrived reasonably promptly albeit a day late. But this is not uncommon for couriers these days and no blame can be directed at Bristol Cameras for this.

On arrival, the Cinestill TCS 1000 had a European plug and I had to rewire it. The unit display is scratched and I can therefore only assume that this is not an entirely new unit.

Nonetheless, the unit was tested and it works correctly. The temperature control is stable but the temperature is approximately 0.8 to 1 degree C high (tested against a calibrated Testo meter). In order to get a correct temperature for C41 processing I need to set the device to 37.5 rather than leave it at the default 39.

The fact that Bristol Cameras does not have an email address is problematical.

15. oktober 2024
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Svar fra Bristolcameras

Apologies regarding your experience, but can assure you all products sent out are new. We have asked the team to send out a UK plug that was missing from your device. Kind regards

Vurdert til 1 av 5 stjerner

Terrible experience. Do not bother

Ordered an item that was showing in stock waited 10 days and having heard nothing from the company or courier service I decided to call and spoke to someone who waffled on about stock levels etc, eventually told me it was not in stock but would arrive in 2 days and would be posted straight out to me. This never happened so waited a further 5 days only to be given a BS story about customs stopping the item (come on, it was a small camera bag)
Rang to cancel and was basically told I misunderstood the email explaining the issue.
I was told in an extremely rude manner that my refund would be done and he hung up.
Is it any wonder that people are using online services from all over the globe and not local specialists.
I hope this guy gets fired before the company goes to the wall like many others.
I will NEVER use Bristol cameras again.

28. september 2024
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Svar fra Bristolcameras

Apologies for the experience you have had. Your review has been sent to all our team members

Vurdert til 5 av 5 stjerner

Very helpful company.

Chris was very helpful with my purchase, I was kept up to date with order and shipping details.

10. oktober 2024
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Svar fra Bristolcameras

Chris has proven to always go out of his way to help and advise. We are pleased that you have expressed your appreciation and have let him know

Vurdert til 5 av 5 stjerner

Bought a Sony camera battery and…

Bought a Sony camera battery and charger - very good price for the bundle, and arrived quickly with good careful packaging. Would definitely buy from Bristol Cameras again.

8. oktober 2024
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Svar fra Bristolcameras

as always we value your commmets

Vurdert til 5 av 5 stjerner

Customer Service Quality Never Varies

I was recommended by a friend to use Bristol Cameras as he told me their customer relations was of the highest quality. I have now found out for myself that,indeed, their customer service is excellent and far exceeded my expectations.Seems to me that it doesn't matter how much you spend the quality never varies. I was kept fully informed of all that was happening at every stage of the purchasing process and the purchase arrived on time and splendidly packaged so that no damage befell it in transit. Congratulations to all concerned for excellent treatment - and I'll be back!!

5. september 2024
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Svar fra Bristolcameras

So pleased to hear and are encouraged by your review

Vurdert til 5 av 5 stjerner

have purchased several times with…

have purchased several times with exellent service recived , some of the best prices around and on the one ocasion i needed customer suport i found then to be both knowledgeable and positive .

1. oktober 2024
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Svar fra Bristolcameras

We are so pleased that we were able to support your needs

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