Bristolcameras Anmeldelser 

Item ordered Thursday lunchtime, dispatched Thursday afternoon (via Royal Mail tracked 48-hour) and arrived Saturday morning.

Item was dispatched in 2 days from order as stated on the website (2-3 days) and delivered the next day. When I rang with an enquiry the call was answered promptly and my query dealt with. The price was highly competitive and most other sites either didn't have stock or would take ages to deliver (i.e. from abroad). Overall a great service and would consider using them again.

The law "You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel."

Looks like the Bristol Cameras are breaking the law. Their policy, which should not overtake the law, says:

"A restocking fee of up to 20% is charged on returns, which prove to be non-defective."

Of course you can always email them and ask - except they dont have an email address!

Bought 2 LP-E6P batteries, good packaging and prompt delivery.Good prices, but they are expensive.
Charged one took about 2.30 min, working as it should
in both R5 and 5DmkIV

Got the the binoculars i wanted at the best price anywhere ordered on a Thursday received on the Saturday excellent service would definitely recommend

Ordered a Ricoh GR III with leather case, the Ricoh came the day after and the case the day after that. Very good service, they even rang me to check I'd be in the next day to receive the camera from the courier. You don't get that personal touch with bigger retailers. Thanks again.

Awesome experience from the start. I first called Bristol Cameras to get some advice to help me chose the right piece of equipment. Spoke to a very knowledgeable and friendly person who confirmed stock level, delivery options and also next steps for ordering. Great customer service !

Online ordering was simple, effective with good communication on progress of order via email. They use reputable delivery company (DHL) who delivered on time.

Great price, great service, will use Bristol Cameras again for sure !

Thank you !

Canon DCC-1950 case, Great product, all as advertised and quick delivery. A perfect fit for my Canon g5x mark II

I ordered a nikon lens hood on early monday 30th december, 9.30ish i receive email to confirm they have received my order, then at 12.44pm i get another email to confirm dispatch, so i think great it is on the way, WRONG , i get another email at 4.32pm confirming tracking details, so i start tracking it , and guess what it has not been collected, so i phone the store on thursday 2nd jan, to be told it has definately been picked up, then the shop guy says it missed the 4.00pm collection cut off, so why the hell did it fail the cut off when i received all other information about it earlier in the day, so then he says it definately got picked up and should be with me on that day i phoned them to which i tell the person on the end of the phone that royal mail tracking says that they have not recieved it, so he says i will have a look around for you and if it is still here will email you later, suffice to say i am still waiting for it and i know it will not turn up, so i have reported them to paypal to get my money back , do not use these idiots as you will be told a pack of lies , i will never use this company again and will have to reorder my lens hood from a reputable camera shop.

Absolutely fabulous service.
Ordered Rodinal developer on Saturday 21st December when the rest of the world seemed to be out of stock.
Received it on Tuesday 24th.
We are talking Christmas time when things get busy.
Will definitely be dealing with Bristol Cameras again.
Cheers!

Ordered a Tenba Axis v2 20l backpack late Thursday afternoon, bag dispatched Friday , delivered on Monday, Well pleased with service.

Great service. Lovely and helpful staff. Great products in this day and age of chemicals being hard to find. And great prices too, for both the product and delivery.

Purchased a used Lee filter holder with lens hood and Little Stopper filter from Bristol Cameras. Goods arrived within a couple of days, nicely packaged, and I am delighted with condition of the items at the price. First time purchase from Bristol Cameras and would happily shop there again.

Wow what fantastic service. I placed my order this morning and within 2 hours my order was dispatched. Great service will defo use again.

Ordered a weather station on the November 23rd and received an e-mail order confirmation immediately.
Two weeks passed and nothing received so I called the shop and was told the item would be coming into stock in the next couple of days.
Another week and no item or communications so I called again and spoke to a chap called Neil.
He confessed that my item had come in 8 days ago but it was not allocated to my order (which I guess was at least honest of him) so it was just sat there.
I had grown fed up of waiting to be honest so I just cancelled the order.
Not a good experience and, although the price was competitive, I probably would avoid using them again based on this episode.

Great to see that there are still a number of traditional Photographic shops out there. Highly recommend Bristol Cameras for price and a great range of all things photographic including 35mm film & film devoloping.

Excellent service throughout, from identifying which products I wanted to a very fast delivery.

I ordered a lens hood on the first of November. I rang today the fourth of December to ask what has happened to it. The man said he would check what has happened to it. I then received an email saying I have a refund from Bristol Cameras. I should have read the Trust pilot reviews before I placed the order. There service is absolutely appalling to say the very least. Buy from this company at your own peril.

In reply to your reply, I specifically told you not to cancel the order as I still wanted the lens hood as I had already waited a month. You said you wouldn't and then did exactly what I asked you not to do and cancelled my order. You told me on the phone in mid November that I would get my order buy the end of November, but you didn't contact me to tell me one way or the other what had happened to my Order. I only found out when I phoned you on the 4 of December that you still didn't have the item in stock. Saying it's poor service would be the understatement of the century

Excellent service from my initial call to ask about budget binoculars, through ordering and delivery.
Best price I found for the Pentax SP 10 x 50s, very pleased with them.
I will buy again from Bristol Cameras and I'm very happy to recommend them.