Bristolcameras Anmeldelser 

I purchased a part for my tripod from Bristol St Cameras. I chose them as their website stated the part was in stock. I called them about 5 days later as the part had not arrived. The camera shop man said it was on order as it was out of stock. Never got an answer as to why they state parts are available when they are not. He then said it should be with me soon. Some 17 days from the order being placed it eventually turned up. Not sure if I’ll use this company in future.

Bought a changing bag as lost access to a darkroom. Bristol Cameras we're brilliant - good price and efficient service with good communication at every step.

It's odd how we now live in a world where we praise companies for doing what they're supposed to do, but that's where we're at. Bristol Cameras did just that, so I would recommend them to anyone.

And it was nice to use a company not sharing its name with a long river!

Great first time experience kept me informed all the way from purchase to delivery great service thank you

Good to deal with a "bricks and mortar" photography shop, albeit online. Really helpful with a refund after a mistaken item ordered.

Great service.
Clear product descriptions and helpful for any queries.

Great service especially when ordering online with. Also very good prices when it comes to buying film and darkroom equipment!

My experience is reminiscent of the early 2000s and the spirit of bricks and clicks when retail shops were trying to sell things online.

Despite ordering items that were shown as in stock, my order remains partially fulfilled. There wasn't anything in the parcel to explain the delay and I don’t know when I will receive the rest of my order.

The portal on the website does have an order update though its unrelated to the fulfilment of my order, instead it asks me to leave a review on Trustpilot and share my experience.

The portal lacks the functionality to raise a query nor is there an email address to use. Instead, if customers have a query with their order they need to call the shop by phone. This isn't convenient for me as I am deaf, I tend to struggle on the phone, and the shop has limited opening hours.

Not the easiest site to navigate.
Certainly not obvious how to approve the terms and conditions.
Needs a tick box.
This Date Subroutine is a pain.
Ditch "Trustpilot".
It has been totally discredited.
Best Rgds.

Great service. Best value around for film.

Always great service.
Used Bristol Cameras a few times. Great range of products and always well priced. Definitely recommended.

Ordered a camera cover online very competitive price and item arrived quickly with good communicaiton from Bristol cameras.

Very rude on the phone.
I had a delivery which did not arrive and phoned Royal Mail to see what was happening. They said it was now a declared lost item and I should call Bristol cameras, inform them of this development and they would refund me and claim money back from Royal Mail.
The rude person at Bristol cameras argued against this.
However, I repeated what Royal Mail had said and I got a mumbled message about a refund and then he hung up.
Definitely won't be buying from these again.
This was the second rude person from Bristol cameras I've had to speak to this week.
If they don't like dealing the public, then they should look for another job.

I ordered an older battery that wasn't produced anymore. They sent me the new one, no extra charge. Very fast and reliable shipping.

I am pleased with the item bought.
I am also pleased with the speed of order processing and the information given while the order was processed.

Very fast turn around on my order, arrived on time and was as described. The Think Tank 25 bag is perfect for my smaller mirrorless camera and is much lighter than my older bag. Plenty of room for cards, batteries and other stuff.

Great company, bought the Kodak Ektar H35N for even cheaper than it was on Amazon! Would go back.

Having used other film processors in the past I found that Bristol Cameras was far better in quality and price. Good film stocks also.

Good stock selection; I often find film that is out-of-stock on other sites available for sale at Bristol Cameras. An order was delayed recently; they emailed me about it and were polite & helpful over the phone.

I would kindly suggest they consider an email contact address though :)

Fantastic service, really prompt and this was the only place in the UK that had the item I needed!
Thank you so much!

Great experience. Bought a camera that I was struggling to find in stock elsewhere last minute for my sister’s abroad wedding. Found it here for a great price but was worried it wouldn’t come in time so phoned the shop. It arrived the following day. 5 star service.