Bristolcameras Anmeldelser 

Made an online order, price was good and delivery was fairly prompt. The box of the product was bashed, I guess in transit, but no damage to product itself, so no issue for me.

Overall a positive experience, would shop again.

having dealt with bristol cameras since 2019, i once again ordered through them.
a simple fibre optic cable for my strobe, required for my holiday to egypt and some lovely underwater photos
I ordered on the 28/05 for a holiday on the 30/06 thinking plenty of time for something documented on the their website as UK Stock
first email sent on the 04/06 was ignored and not answered
First phone call wondering where my £100 was was also brushed off as it's on its way 05/06 and the person responsibile will call you monday as they don't work fridays
call monday 08/06 to be told its been ordered and will be with us next week and to you probably the week after
call 24/06 to be told, someone will update your status on your email today. - nothing
call 25/06 to be told - and whilst looking at my order on their screen "the person that deals with this isnt here and they will update your order via email later"
Call 26/06 spoke to Adam who claimed to be the manager, again it's going to be another week or two, although they claim UK stock he confirmed (and recorded) as stating it's not UK stock

in all this time, not one call or email to update me.......
So buy from someone else as communication is absolutely crap, you'll end up chasing all the time and they're just a drop ship company now.

and the lack of customer service has me that annoyed I became a verified trust pilot reviewer

A delightful company to deal with. I order a lot of darkroom stuff from them - film developing chemicals, and stuff like that. First of all they stock EVERYTHING or can seemingly get hold of anything if they don't have it in stock, and even though they don't have a customer service email (almost knocked a star off for this) when you do ring up to ask a question or check the status of an order, they pick up really quickly and are really friendly on the phone - it's old school customer service, and it's brilliant. Highly recommend Bristol Cameras.

Brilliant service. Firstly, Bristol Cameras had the lens cap, which Canon didn't as the camera is discontinued. Secondly, as I needed the cap urgently as I'm going on holiday, I called Bristol Cameras. They arranged for immediate dispatch which was confirmed 19 minutes after the order was placed. Brilliant 'over and above' service. Very much appreciated.

Having had no luck with online 'research', I decided to do it the old fashioned way and pick up the phone! The gentleman I spoke to at Bristol Cameras was extremely helpful. He solved my problem, gave advice and I had no qualms about ordering from them immediately. Icing on the cake - the item arrived the next day - brilliant! Thank you.

Used Bristol Cameras to purchase equipment and developing chemistry a few times. Always found them helpful, keen prices and quick to ship and respond to queries.

I’m a collector of vintage pre-1970 film cameras who develops at home. These old cameras frequently flag idiosyncrasies and problems.

Online film and photography forums are certainly helpful. Yet the main chap at Bristol Cameras is consistently very knowledgeable and spot-on, also quite happy to spend time on the ‘phone explaining things thoroughly. Highly recommended.

Really prompt delivery. I rang on Monday morning, having placed an online order at the weekend, and the developer I needed was dispatched that day. Really helpful, thank you so much for the help and speed of delivery.

Ordered around 1pm and had same day dispatch. An item I ordered was out of stock and they called me right away to inform me and suggested other items to swap it out with. Very good and efficient service. I’ll definitely be back !

Good company. Will shop again. Kind and attentive. Have been getting film from them for 10 years.

Bristol Cameras doesn't just sell cameras they sell useful parts that sometimes break or get lost, like rubber eyecups for a viewfinder. So useful and easy to forget how important these little pieces are. I would rate Bristol Cameras above Amazon as they are cheaper (personal experience) and deliver quicker. The same part from Amazon would have taken six months to arrive, Bristol Cameras, three days!

Easy online ordering experience. Found exactly what I was looking for (battery and film) at a good price. Delivery was prompt and reasonable. I was updated throughout the process by email. Would recommend.

Bristol Cameras responded exceptionally swiftly to an urgent order and the item was very carefully packed.

Excellent service, competitive pricing and fast delivery.
Very pleased with purchase.
Highly recommended

poor communication and delivery 6 weeks to receive my items numerous apologies but no real service.
have used before but not again will use a hassle free
provider

I ordered a film as a gift online. I was kept updated throughout the process. Very quick delivery. Excellent customer service.

Item delivered in less than 24 hours. Brilliant service

Overall a poor experience - the staff are so rude and their customer service is non-existent!

Communication does not exist - and when you question them on why you did not receive information they get stroppy with you!

AVOID!

Competitive Prices, Fast Delivery & A great range of products

I purchased a part for my tripod from Bristol St Cameras. I chose them as their website stated the part was in stock. I called them about 5 days later as the part had not arrived. The camera shop man said it was on order as it was out of stock. Never got an answer as to why they state parts are available when they are not. He then said it should be with me soon. Some 17 days from the order being placed it eventually turned up. Not sure if I’ll use this company in future.