Brayleys Cars - Brayley Renault Milton Keynes Anmeldelser 

Having sold me the car, trying to get a repair or information seems impossible. The service dept never answer the phone and do not have an alternative system, like an answerphone to leave a call-back number. HOWEVER - an email via their website produced a response within 2 hours - and with helpful ideas/solutions to my problems...
I have revised my rating.

Just had my first service. Well, what can I say? Brilliant! I'm not going into detail. Everything was super. Thank you, Brayleys at Westcroft Milton Keynes.

we went to look at a new car at Renault greated with a smile and a warm welcome,really impressed with the service we received from Kelly, didn't feel pressured.
He is a credit to your company. Will definitely be recommended to freinds and family.

All the staff are very helpful and professional. I have just purchased my third Renault from them and it has always been a pleasure to deal with them

I asked to book my vehicle for a 4 year service as recommended by Renault. I was quoted £215.00 for this. When I dropped the van off I notified reception that I had already had the battery replaced. Instead of the recommended 4 year service I was given an A service ZE service sheet it appears the last 6 checks were not completed and neither the cabin filter and brake fluid were changed. I have since been told that the brake fluid change would now cost £170.00. I feel when using an authorised service provider that I would be quoted the correct price for the actual service I had requested and that that service would be completed.

Test drove a car, agreed purchase, couldn't pay deposit as card machine wasn't working, agreed collection for 2 weeks later, paid full price prior to collection, 1 day prior to collection told that the car was no longer for sale and was being taken off the road after an inspection regarding something i reported.

Very helpful, Smooth and easy process. Exceptionally fast, would absolutely recommend this dealership to anyone.

Tony was really helpful from the start till the when we got the car. Despite issues with its delivery he was always updating us of the status and been very quickly, to sort out last minute problems.

Almost impossible to contact the Service Dept by phone, as it wasn't answered!! (Line 3)
Every time I called I felt like giving up.
My car was with Brayley's for an extended period necessarily, as they were waiting for a part from Renault, but no helpful update messages.

Excellent professional friendly staff. Staff have all-round wealth of knowledge and make customers feel at ease. I would highly recommend visiting this showroom.

It was a very pleasant experience buying our new car. From ordering through to collecting it, we were kept up to date by Joe. Excellent service and wouldn't hesitate to recommend this Dealership to anyone.

Joe was great with his service and the turnaround was so quick and painless! You want a car and a decent one at that - speak to Joe at Renault Westcroft! Honestly the service was 11/10 if I could rate more than I would !

Danny was really helpful, clear and helped us explore the options of a car that might be best for us. He sorted out wheel refurbishment for us and was flexible for our collection date.
We bought our first Hybrid - the Clio is fantastic... the best car we've owned to date

Thank you for the great service, the help and most of all the wicked car.

Very responsive and efficient service. Many thanks.

Seamless check in and handover of my vehicle. Call when my vehicle was ready to collect. The staff were very friendly and helpful and my car was lovely and clean and running well.

Friendly reception and clear details of work done and observations of things to keep an eye on. Work was done as per quoted price. 5 Stars with only one niggle, trying to to find somewhere to park the car on arrival, but found a small space eventually.

After a short phone call Jack sorted out a deal and arranged for us to test drive the car we were interested in. The whole deal was handled excellently. The car was delivered to our home exactly at the time that was arranged. All the paper work was sorted efficiently

After a couple of visits to diagnose an airbag warning light showing it was decided to replace a sensor on the seat belt assembly. I’ll estimate it’s been more than 6 months (car is 18 months old) no one at Brayley’s or Renault Customer Services could say when the part was likely to arrive. It didn’t affect use of the car but I did say to Renault that there must be a plan to produce ‘out of stock’ parts. Anyway, suddenly a week ago it arrived. Problem solved, Brayley’s fitted it and today a large box with an apology for the long wait and containing an assortment of quality snack goodies arrived from Renault, which WS quite a surprise. Thanks to both dealer and manufacturer!