I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... Vis mer
First class customer services, wasn't sure what shade i needed in a concealer, sent a photo and they responded back to me straight away. What more could you ask for. Thank you.
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktopplysninger
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannia
- www.bperfectcosmetics.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have used BPerfect on a few different…
I have used BPerfect on a few different occasions over the past few months and I have always found the staff to be incredibly helpful. This morning I needed to contact their customer services in relation to a mistake I had made with an order. Ann replied back within the hour to say the issue had been rectified and my money would be refunded.
After a little hiccup with my order
After a little hiccup with my order, the lovely Ann, quickly got it resolved and my package on its way with super fast delivery. Thanks 5 ⭐ service
Amy at your Enniskillen store
Amy at your Enniskillen store. She is a credit to your organisation. I went in today for some advice about foundation. She was very knowledgeable and helpful and listened to what I was wanting to achieve. She sat me down and colour matched my makeup. It was an absolute pleasure and I was delighted with the results. Millie her colleague was also in the store and she too was so nice and friendly. Thank you 😊
Bperfect Support Team.
I emailed the BPerfect support team regarding a product query. I was put in contact with Ann in which she was a great help, she replied instantly and resolved the query straight away. Thanks Ann
Customer care excellence
I would like to thank Deborah in the customer care team for handling my issue. I purchased an Island edit bag in store and upon opening the bag I discovered a product was missing. I contacted the customer care team to try and resolve the issue. Deborah got in touch very quickly and consistently until the matter was resolved and offered me the range of shades to choose from for the item and has arranged for it to be delivered to my address.
Ordered the tanning oil .and it…
Ordered the tanning oil .and it happened to open in transit and got all over the other few bits in the box . Contacted them and was taking to ann and had a new tan on the way
Much appreciated
Great customer service 😃
Amazing BPerfect Customer Care Team
I had made a request to expedite shipping on an item that was a gift and it was honoured. Ann was fantastic and sent prompt emails to confirm everything. Thank you so much!!
Absolutely excellent friendly customer service
Absolutely excellent friendly customer service from Ann. Small query about an order and she emailed promptly and was genuinely lovely and helpful. It’s people like Ann that give customer service a great name. Well done Ann and thank you. Really nice to have a friendly interaction.
Missing item
I had a missing item and I sent an email, Ann replied back and was very helpful and very friendly. Ann's customer service was great
Thanks again
Excellent customer service I made a…
Excellent customer service I made a mistake with my delivery address and customer service corrected it straight away for me also fab products
Ann was really helpful and provided…
Ann was really helpful and provided quick & satisfactory responses to all my queries
Extremely helpful and very quick to…
Extremely helpful and very quick to respond to questions and queries.
Actioned an exchange immediately and I received my new item within four days.
Awesome service!
Awesome service! I made a mistake on my order which was being shipped overseas and Deborah was so helpful in getting my order corrected before it was shipped. In doing so, she saved me time and money! Thank you so much!! The dual eyebrow pens are fabulous, if you haven’t tried them, you need to!
Missing item looked after by Deborah
Received an order today 12.6.2026 and haf an item missing. Emailed customer service & within 5 mins Deborah had responded to my email and was already sorting the issue with no hesitation. Brilliant!
Had an issue with an order but Deborah…
Had an issue with an order but Deborah came back to me very promptly and sorted it so thank you
had a problem with my order got in…
had a problem with my order got in touch with customer service and it was resolved very promptly by Deborah thank you so much for your help (Deborah)
Fantastic company to deal with and customer…
Fantastic company to deal with and customer service is the best I ve ever come across! Love BPerfect products.I find them soothing on my sensitive skin. BPerfect is perfect for me⭐️
Fabulous Customer Service
Absolutely, Brilliant.
I had a issue with an item arriving broke. Contacted customer service and was in touch with Ann. She sorted me out straight away. Excellent customer service.
Absolutely love bperfect, never any problems at all.
Excellent customer service
I had a small issue with my order and sent on an email. The very lovely Robyn emailed me back and had it resolved straight away. She is a credit to the BPerfect team and I will definitely order again.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








