Great Customer Service in Bedford town store friendly definitely knew what he was talking about. Listen to my issues and gave advice and feedback to fix them.
Beliggenhet
Bytt filialBoots, The Harpur Centre, MK40 1TN Bedford, England, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very helpful, good manners, Interested in what she was doing. One problem as we have hearing difficulty the lady talked too fast needs to slow down in her line of work. As for the device there is no... Vis mer
The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV conn... Vis mer
I’ve just seen Noori again👌🏻👌🏻 Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktopplysninger
Boots, The Harpur Centre, MK40 1TN, Bedford, England, Storbritannia
4,7
Enestående
58 anmeldelser
Ber kundene om å skrive anmeldelser
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Noori was very professional
Noori was very professional, knowledgeable and thorough. We were pleased with experience
5. april 2024
Timely and thoroughly prifessional
20. mars 2024
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Hearing Test Hell
Had an appointment at Harpur Centre Bedford for which I had to wait two weeks. Turned up at 8:55 and it was shut so went off to use the gents quickly. Got back and registered for my appointment and was asked to sit down. The guy came out and said I was 8 mins late for my appointment so he’d decided to see the next patient early and I would have to re-book. I left and came straight back and pointed out to the receptionist that if he’d given away my 9:00 am slot then the 9:15 slot must therefore be free. After a great deal of discussion they agreed. However, he seemed intent on sending me away without testing me claiming I had too much ear wax. I didn’t believe him. I don’t pay a premium for private treatment to be messed around. I’m also cancelling my Boots eyecare and contact lense subscription.
28. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Boots Hearingcare - Bedford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Thourgh hearing test lots of choice
Thourgh hearing test lots of choice. Very helpful in helping me to have what suited me the best
9. februar 2024
Very helpful and patient staff member…
Very helpful and patient staff member explained things well
2. februar 2024
Great service
Our lady was very helpful and took us through all the experience with a smile and friendly manner. All our worries and problems were sorted very expertly.
22. januar 2024
A competent and friendly operative who…
A competent and friendly operative who had access to high quality technology and interacted sensitively with us both.
21. desember 2023
Good Service…
The young lady who did my hearing test was very efficient and explained every part of the process to me. She was clear in her explanation of my results.
16. desember 2023
Very professional approach of the…
Very professional approach of the audiologist with a very pleasant manner to myself and my wife.
15. desember 2023
Excellent service.
The attention to detail and individual needs were excellent, as was the courtesy and professionalism
2. desember 2023
How helpful this experience was
Your assistant - Noori was so very helpful and explained everything clearly
27. september 2023
Noori my consultant was really helpful…
Noori my consultant was really helpful and explained things clearly. Good range of products and am delighted with my new aids.
21. august 2023
Assistant was very helpful and caring
22. august 2023
Never had such a good hearing…
Never had such a good hearing test/assessment. The follow-up is great also.
14. august 2023
Very good experience
I was set at ease immediately prior to my hearing test. The test itself was explained and carried out very well, and I was very comfortable with the entire process.
4. august 2023
The audiologist put me at my ease
The audiologist put me at my ease, explaining all the tests and choices very clearly. She was very warm and friendly. The only issue is why I have to wait two weeks for my hearing aids.
17. juli 2023
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