London Block Management Anmeldelser 

Like several others I would give zero stars given the choice.
LBM are by far and away the worst property management that I've ever come across. They were imposed upon our block by the freeholder and proved themselves totally incompetent both administratively and financially.
My advice to others would be that if you have a choice, then avoid LBM like the plague.

If I could give 0 stars I would. If you’re buying a property and these bandits are assigned as your management company - you’re in trouble. The fact that this ensemble can poison my enjoyment of my own living space makes me feel physically sick. Myself and fellow residents have not had a working lift for SIX MONTHS. I won’t bother expanding a list of problems from that (there are MANY) I’ll just leave that as a headline.

I deeply regret to express my profound disappointment with London Block Management. Their alarming lack of responsiveness to correspondence has left residents in a perpetual state of frustration. Issues within the building persist for extended periods without any sign of resolution, often stretching for months or even years.

Adding to the dismay, the company's failure to promptly issue charges showcases a blatant disregard for their duties, causing undue stress on residents. Their incompetence hits a new low when contractors remain unpaid, leading essential service providers such as cleaners and maintenance workers to abandon their responsibilities, resulting in a neglected building.

For over four agonizing months, we have grappled with a broken lift, unsecured entrance doors, and unsanitary communal areas, all posing significant safety risks. It is evident that London Block Management lacks the fundamental competence and professionalism needed to fulfill their obligations effectively.

LBM is absolutely useless, they don’t even provide a poor service, they provide nothing at all and charge you massively. We have had the misfortune to be mismanaged by them for the last few years and they have proved consistently to be useless and lie and make up everything as they go along. No matter who you contact, no one will ever get back to you, they never reply to any emails, and their usual trend is an auto-respond that the person is on annual leave, their directors also seem to be permanently on annual leave, not surprised considering their charges.
So, avoid this useless company unless you want to be totally mismanaged and charged majorly for nothing whatsoever by a bunch of cowboys.

LBM is awful. They charge a lot of money and don't even do the bare minimum. They don't reply to emails and when you call, your person of contact is always away or in a meeting and never gets back to you.
They haven't paid contractors they were supposed to, they don't tend to leaks causing apartment damage, they won't even respond to energy providers when they enquire about something for months on end.

The five stars on here must have been bought. Terrible communication, terrible management, not enough staff members within there ranks... They ignore everything. I can't even find words. We changed our former managing company to LBM and now residents are begging us to bring the former managing agency back as LBM was like jumping from frying pan to fire. They will frustrate the f out you. No reasonable person who have actually used there services would rate them above 1 star. Save your self the stress - Avoid!!! Run!!!!

It would take too long to genuinely list how bad they are. 3 notable things: 1. They incorrectly calculated service charges by not having the right dates AND regardless of that, doubled the amount, 2. They failed to fix the bin store door after a year and a prostitute has often been in there and has threatened us, and 3. They simply are unresponsive via email and phone.

DO NOT USE.

This company has high staff turnover and there is no hand over of issues from one rep to the other. They only seem to deal with smaller issues such key fobs etc..and do not respond on bigger on going issues. They dont respond on requests to meet during site visits or call back. Am not sure they even pass issues on to directors. Since they took over management of our block the block has deteorated in appearance and value of flats has reduced. Our service charge has increased to £3000 pa and nothing to show for it.
Will be taking the issues to the Ombundsman.

London Block Management (LBM) took over our block about a year ago.A very difficult handover from the previous agent left them without much needed paperwork and files. In addition the block was about to undertake a re-cladding programme. LBM have performed efficiently and professionally. I highly recommend them

Communication is appalling. Phone calls and emails not responded to. Junior staff do not have the sufficient support and are too inexperienced to deal with anything that isn’t standard. I most certainly would not recommend anyone using this company.

They do not answer emails or phone calls. You are left in the dark for ages. You will have to chase endlessly for anything to be done. They are both useless and frustrating to deal with. They do not care about leaseholders. They have high staff turnover so you are never dealing with the same person and they do not hand over properly and the new staff member has no idea what’s been going on. Nothing has been solved and it’s been months. Going to the ombudsman next as this is insane!