First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!
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Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Vis mer
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I visited the Sheffied Moor store to buy some new walking boots. Mollie served me on the shoes and was knowledgable, friendly and patient whist I tried on a wide range of options. Based on Mollie’s a... Vis mer
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Informasjon om virksomheten
- Friluftslivsbutikk
- Butikk med treningstøy
- Koffertbutikk
- Friluftsutstyrsbutikk
- Løpeutstyrsbutikk
- Skobutikk
Om Blacks - Sheffield
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktopplysninger
69 The Moor Shopping Centre, S1 4PF, Sheffield, Storbritannia
- 01143 999828
4,8
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mollie was fantastic she is reall very…
Mollie was fantastic she is reall very helpful young and enthusiastic and polit.....I have a great experience in that store
15. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Absolutely brilliant staff
Absolutely brilliant staff. Very helpful very friendly and always take time to fully answer customers questions. Also very well stocked shop with everything you might need
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Called in and was expertly assisted by…
Called in and was expertly assisted by Emily
Thanks
6. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Great customer service
Great customer service from Emily
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Fabulous service
We were served by Stevie and Emily today they were really helpful and quickly resolved an issue we had. We left the store with a new tent, sofa, chair, collapsible kettle, fairy lights and ordered a footprint and carpet for our new tent, Thank you so much, Stevie and Emily for helping us today. We would definitely recommend Blacks Sheffield and will definitely return for our camping items 😁
31. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Emily was a great help
Emily was a great help. First time I've been in and it's a great shop.
29. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Hi l would just like to praise your…
Hi l would just like to praise your staff Emily,Stevie and Rio they are a great asset to your company everything we asked for and help was outstanding they where a joy to be around we will definitely be shopping at Black again due to your great staff.
24. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Emily was amazingly helpful and quick!
Emily was amazingly helpful and quick!
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Svar fra Blacks - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Emily went above and beyond to help me…
Emily went above and beyond to help me complete my purchase. Amazing service.
10. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Great service
I needed some new hiking boots and L gave me plenty of help and advice in selecting the correct pair for my needs. Her knowledge and patience was invaluable. Blacks are lucky to have her.
10. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Always a fast and efficient service…
Always a fast and efficient service from staff at Blacks in Sheffield at the Moor. Great vertical and horizontal range of items and equipment at reasonable prices.
Thanks Alicia for your help today, much appreciated 👍
6. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Looking for a tent
Simon was really helpful and discussed our options for a future tent.
Friendly and funny
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Absolutely amazing
Absolutely amazing! Staff.
Even over the phone Emily was showing great customer service.
Harriet was helpful in the store she showed me how to use the product.
Blacks are lucky to have staff like that.
GREAT CUSTOMER SERVICE!!!
4. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Ross was a great help in finding my new…
Ross was a great help in finding my new jacket! Great time and staff!
22. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Lovely service
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
I bought a pizza oven from here adam…
I bought a pizza oven from here adam advised which one would be best for what I wanted it for, I tried that weekend and it was fantastic,they are a great team in blacks they will all go the extra mile to help and advise what's best for you
26. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Walking Boots - Blacks, sheffield
Was after a new pair of walking boots so popped into Blacks, Adam was the chap I spoke to who was very helpful and helped me find the perfect pair for my needs! Highly recommend
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Great Customer Service!
Harriet was very helpful during my recent visit to the store. I was looking for a winter coat for our forthcoming Norwegian cruise that would be warm without being too bulky. Harriet spent time with me checking the fit of the coat I'd chosen, I was also able to try it on with a lightweight zip up top from the rack, as I only had a t-shirt on due to a warm day. I ended up buying both the coat and top, thank you Harriet for your help.
16. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Excellent customer service
Up on my first visit to the sheffield store i had an idea of what camping chairs i wanted, Harriet made this experience much better with her polite attitude in guiding me to getting the perfect one within my budget!
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blacks - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
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