Hasn't worked in a few months. It not locked/blocked, has credit available but declined everywhere all the time. Think ill just lay it off and use my other one with lower interest In response to... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They continue to offer a higher credit limit which helps my rating. I maintain my usage low but have wiggle room if I need it....
Selskapet har svart
Payments are easy done, the app is by far the easiest to use and has stayed that way unlike other apps which keep updating and confuses people, and have a very generous credit limit, well done
Selskapet har svart
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Kontaktopplysninger
Storbritannia
- www.bip.credit
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your interest rate is too high
22. august 2024
Svar fra Bip
Hi Sonia, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Excellent and recommended for two…
Excellent and recommended for two reasons:
1. Don't need to carry a card.
2.They freeze your card if on credit limit stopping you going over and incurring charged.
22. august 2024
Svar fra Bip
Hi, Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Svar fra Bip
Hi Gary,
We’re happy to hear you’re enjoying our services!
Best,
Stephanie.
Brilliant customer service
Brilliant customer service, easy to use. App super easy to navigate, the only thing is there is no physical card
15. august 2024
Svar fra Bip
Hi Lily, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Easy to use and very helpful when i…
Easy to use and very helpful when i needed the limit increased
15. august 2024
Svar fra Bip
Hi Mary, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Locked out of account no help ANXIETY
So , been with BIP since I was 18 and never missed a payment , pretty top customer tbh , but recently I’ve had my account blocked because I forgot my code due to using my Face ID most of the time , so when Face ID didn’t work I got blocked for wrong password entered , that’s all well and good right? But I called up, guy was really nice however he didn’t know how to help me un block my account as at the moment it’s just taking me in a loop of resetting passcodes and still being locked out , so he transferred me to another guy who also didn’t know how to help , said he’d raise it and I d get a call back later , heard nothing since, anxiety is at an all time high because of it I just wanna be able to see the numbers on the app so I can work out my financials for the next month with pay day coming up. If an admin is on here please please help
22. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Dom, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
The company don't want to refund money…
The company don't want to refund money from scam companies who don’t give you the goods you are asking for. They are no better than a scam themselves
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Claire, we're sorry to hear that you've been victim to a scam. Please call us on 0330 838 0115 and we can look in to this for you. best, Elan
BIP will damage your credit score
AMEX offered me a credit limit over £30,000 due to my consistent credit payments and salary increase over three years in the UK. Meanwhile, despite several requests, BIP only approved a limit of £2,500. BIP will damage your credit score, don't use it.
1. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hello Tomahawk Ren, thanks for your feedback. I am sorry to read that you're dissatisfied with your credit limit. You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to:
More > Help & Support > Contact Us > Contact Details or by calling 0330 838 0115. Best, Audrey
Bip's interest rates are now…Penal
Bip's interest rates are now ridiculous. My credit rating is spotless, but I am now charged about 36.65%. Even though I always pay more than the minimum payment.
So I decided to transfer the balance to one of my far lower interest rate cards.
Can't be done. Bip do not allow this, which means that I have to pay whatever interest rate they want. I wouldn't care so much if the rate hadn't gone up more than the B.O.E. interest rate.
So get this "card" assuming that the interest rate is a teaser.
Or, do as I am doing. Increase your payments as much as you can so you deprive them of the amount of interest they were expecting.
On the plus side, the app is ok, and customer service is fine. No help at all, but they do at least make the effort if you are specific about what you want sorting.
And they are always polite, so be polite back.
I used to be a mortgage underwriter and trust me, if a customer started shouting at me, their application went to the bottoms of the pile.
Thank you for reading this
19. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Ishtiaq,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
I am disgusted you took over £400 pound…
I am disgusted you took over £400 pound out of my account which is double my usual payment . I've paid regularly not missed a payment if you lowered your interest people wouldn't be over there credit limit . Won't be using you again not with your interest rates .
8. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Jean, I am sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. Best Wishes, Chris.
Quick and easy app
Never had any major issues and quick to respond and answer any queries. App is easy to use
22. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Jon, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
My favourite credit card
Amazing experience with Bip. Straight forward, no hidden fees, credit available to you straight away. Don’t hesitate!!
25. mars 2024
Svar fra Bip
Hi Rena,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Very good service and efficient
25. mars 2024
Svar fra Bip
Hi Carl,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Excellent service
25. mars 2024
Svar fra Bip
Hi Mrs. New, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I’ve only had a good experience with…
I’ve only had a good experience with Bip, easy to use and easy to pay back.
When I have had any issues I have spoke to someone and had it resolved asap.
25. mars 2024
Svar fra Bip
Hi Elaine, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Svar fra Bip
Hi Seyed, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Svar fra Bip
Hi Marcin,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Svar fra Bip
Hi Susan, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Rubbish customer service
Was ok for a while but I paid my payment before 19th as statement said then on 1st of next month paid a lump some off to be told a week later they want another payment because they processed it on last months because they do statements on 1st, decreased my credit twice and effected my credit rating when id actually paid more and on time compared to other lenders also meant next payment was 3 times bigger than should have been I can only say they are profiteers and avoid other lenders are much more helpful and as Martin lewis reported these are terrible with customer service
15. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bip
Hi Anthony, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Very easy to use good service...helped…
Very easy to use good service...helped my credit rating
11. mars 2024
Svar fra Bip
Hi Christopher, Thank you so much for the lovely review!
We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Best, Elan
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.