Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Vis mer
Fantastic credit building card. Brilliant customer service and great lessons on credit cards and loans in the app. Really helping me build my credit back up from nothing and now on 180 from 0 in 6 mon... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Kontaktopplysninger
London, Storbritannia
- hello@getbits.app
- getbits.app
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Leenesh sorted my problem out straight…
Leenesh sorted my problem out straight away with no hassle.
Brilliant customer service skills,there an asset to your company
Brilliant customer service
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Vay from customer service is amazing
Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help and you're choosing options but no options were right for my issue. And when you try to get through bits close down the conversation and submit the ticket as resolved even though I hadn't spoken to anyone. Other than that perfection!
These people have been damaging my…
These people have been damaging my credit file for so long , I have never borrowed any money from there company , I requested to cancel this several times with no communication from there company . They log missed payments for months and not once used there service when I realised it wasn’t a real credit card . Absolute scam
Very quick at responding and sorting my…
Very quick at responding and sorting my problems out
Very easy to set up and get started…
Very easy to set up and get started with :) app easy to use too.
Leneesh was great and helped me out big…
Leneesh was great and helped me out big time...understanding and very helpful
Cheri sorted my issue very quickly
Cheri sorted my issue very quickly, great service!
Dealt with my queries very quickly
Dealt with my queries very quickly. Thankyou Max. ...
Smooth experience
When I reached out to customer service, it was a smooth experience. They took the appropriate amount of hours to respond and also helped me efficiently by asking appropriate and helpful questions.
Never had any issues and really easy to…
Never had any issues and really easy to use.
Easy to use
Easy to use, Fast customer service response. Yes there is a subscription fee but once you understand the product I decided it was suited for my needs very well. Credit card is great and there are discounts on the voucher store although i havent used it yet. Thanks Bits!!
Really great app and service
Really great app and service - helps w credit score massively and the structure is straight forward
Bits is a good card to have you only…
Bits is a good card to have you only pay bk whst you borrow and once a month 22 pound its good for people that have bad crrdit it helps boost your dcore
Bits credit card
Used Bits now for a couple of months.
They have been amazing helpfull and found the app so easy to use. A great way to start helping build your credit score. Highly recommend using.
Bits has helped my credit score improve…
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this
Positive experience so far
User friendly app. Easy to build up credit score. Great customer service.
I would like to give a special thanks…
I would like to give a special thanks to Angelica (from bits) who has the patience of a saint, she was very understanding and explained everything to me, even when I was getting frustrated. Thank you so much Angelica.
Glendene
Had a bits card for a while now and…
Had a bits card for a while now and it’s always been a good service. Had a issue with my card working and the customer service team sorted it quickly
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








