Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Vis mer
Selskapet har svart
What sets Benenden apart is their kindness and efficiency when dealing with a query or claim. No long wait on the phone, everyone polite and helpful. I cannot recommend them highly enough.
Selskapet har svart
When I made an enquiry with the Birmingham Hospital Saturday Fund last week my telephone advisor was truly excellent. A few issues came up but Marie was truly polite professional courteous knowledgeab... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Skrevet av virksomheten
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Kontaktopplysninger
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Storbritannia
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good money back quickly but I wish there was an easy way to see when the year finishes for each thing claimed
Money always back quickly
26. juni 2026
Svar fra BHSF
Hi Tag,
Thank you for your excellent 4* review.
We're glad to hear you're happy with the speed of our service. If you click on the 'Available Benefits' tab on the Online Portal, you should be able to check when the benefit year ends, along with your remaining balance.
If you have any questions about this, please don't hesitate to contact our Helpdesk team and they'd be happy to assist you.
BHSF
I have had a policy with this company…
I have had a policy with this company for nearly 20 years, never any problems very pleasant to deal with.
Claims are dealt with very quickly and notification of payments always follow
26. juni 2026
Svar fra BHSF
Hi Chris,
Thank you for your wonderful review and 5* rating.
It's lovely to hear you're so happy with your overall experience with us. We hope to be of service for many years to come.
BHSF
Excellent service and support as…
Excellent service and support as always, highly recommended.
26. juni 2026
Svar fra BHSF
Hi Jon,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with your experience with us. We hope we can be of service again soon.
BHSF
Brilliant efficient service
26. juni 2026
Svar fra BHSF
Hi Julia,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Poor customer service
I had a letter in mid April 2026 advising that my policy had been updated. Not knowing what this was for, I have phoned and emailed on numerous occasions since every time to be told they are busy and there is no timescale for answering my query. I think it's pretty poor, it's not a difficult thing I'm asking. And within this time my premiums have gone up by almost 60% with no pre warning.
26. juni 2026
Svar fra BHSF
Hi Tracey,
Thank you for taking the time to leave us a review and we're sorry to hear of your upset.
From what you've described, it sounds as though the letter you received was confirming changes to the policy which would've most likely included an update (probably an increase) to the policy premiums. However, this is something we'd like to look into further for you. Therefore, please get in touch with our Helpdesk should be able to start looking into this for and hopefully get everything resolved to your satisfaction.
BHSF
Svar fra BHSF
Hi Customer,
Thank you for your fantastic 5* review.
We're glad to hear you're happy with our service. We hope we can be of assistance in the future.
BHSF
Great service, as always!
Claim for is easy to complete and payments arrived within 3 working days.
26. juni 2026
Svar fra BHSF
Hi Customer,
Thank you for your wonderful review and 5* review.
It's great to hear you're happy with the speed of our service. If you ever have any questions, please don't hesitate to get in touch.
BHSF
Very easy to claim on line
Very easy to claim on line, and extremely fast payment into my bank account.
26. juni 2026
Svar fra BHSF
Hi Jane,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with the speed and ease of submitting your claims online. We look forward to receiving your next claims.
BHSF
To claim online with BHSF the set up is…
To claim online with BHSF the set up is so easy to follow and I had all my information sent within 2 minutes,
Followed by good communication feedback my claim was all sorted and paid within 3-4 days,
26. juni 2026
Svar fra BHSF
Hi Wain,
Thank you for your excellent 5* review.
It's great to hear you're happy with your overall experience with us. We hope to be of service in the future.
BHSF
Happy claiment
I've been a member for many years and now with on line claiming the process is very quick and easy and you know when your payment is being made and your can check your remaining benefits.
26. juni 2026
Svar fra BHSF
Hi Customer,
Thank you for your wonderful 5* review.
It's great to hear you're happy with the speed and ease of using our Online Portal. We hope to be of service again in the future.
BHSF
Easy to use.
26. juni 2026
Svar fra BHSF
Hi Ruth,
Thank you for your fantastic 5* review.
We're glad to hear you've found it so easy to submit your claims. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Svar fra BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. We hope we can be of assistance in the future.
BHSF
Everything is always easy with BHSF!
Everything is always easy with BHSF. Often you sign up and pay for these things only to be refused when the time to claim comes. Never the case with BHSF. The GP service is great too - always so helpful and understanding. I usually get a next day telephone appointment without any fuss.
26. juni 2026
Svar fra BHSF
Hi Helen,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your overall experience with us here at BHSF. We hope to be of service again in the future.
BHSF
VERY complex process
I find it very difficult to put claims through. There are too many stipulations and it almost feels like you do not trust the employee making the claim.
26. juni 2026
Svar fra BHSF
Hi customer,
Thank you for taking the time to leave us a review and we're sorry to hear of your difficulties.
In the 'Terms Of Use' to the Online Portal (section 1 - the first section of the claims process), we state exactly what's needed for our CST to consider a claim. Unfortunately, if claims are submitted with information missing, they will be declined and require re-submitting once the missing information has been gathered.
If you have any difficulty with this or are unsure on what is being asked for, please do not hesitate to contact our Helpdesk who would be happy to clarify anything beforehand for you.
BHSF
Brilliant service
26. juni 2026
Svar fra BHSF
Hi Steve,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your experience with us. We hope we can be of service in the future.
BHSF
Prompt in dealing with claims
Prompt in dealing with claims. Claims process is so easy. Excellent.
26. juni 2026
Svar fra BHSF
Hi Customer,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the ease and speed of submitting your claims. If you ever have any questions about your policy, or need any guidance, please don't hesitate to get in touch.
BHSF
Svar fra BHSF
Hi Maria,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the service we provide. We look forward to receiving your next claims.
BHSF
Svar fra BHSF
Hi Customer,
Thank you for your excellent review and 5* rating.
It's great to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
Easy procedure to make claims on line
Easy procedure to make claims on line. Payment of claims very quick.
26. juni 2026
Svar fra BHSF
Hi Kathleen,
Thank you for your excellent 5* review.
We're so glad to hear you've found the claims process both quick and easy. We look forward to receiving your next claims.
BHSF
Great service
Great service, my issue was dealt with quickly and efficiently by Abby Brislane and Neil Ryder, many thanks.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra BHSF
Hi Jacqueline,
Thank you for your lovely review and 5* rating.
We're delighted to hear you're happy with the service provided by our Helpdesk and Claims Team. We'll be sure to pass along your kind words to Abby and Neil's managers. We hope we can be of assistance again in the future.
BHSF
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.