BetweenBox Anmeldelser 407

They can not ship at the moment and there is not any explanation. Very bad situation.

Do not deliver any article to them... Do not use there service...

Edit: I learned that the company is bankrupt unfortunately...

As the U.K. has left the E.U. I was looking for a company that would transport retail sized consignments from France to England. I found BetweenBox on the internet. The website was easy to navigate and I was impressed with the layout and the number of French retail stores they had links to.

I contacted their customer service team several times via email and always found them very helpful. I was ordering from Yves Rocher and they emailed me reminding me that they could not transport perfume because it is a flammable liquid. It was a good thing they did because I would not have realized this.

The process of setting up an account was easy and the explanations of what would happen to your order when it arrived with them was well explained. If I want retail items from France in the future I would certainly use them again. I have already recommended them to friends in France who might need to send items to the U.K.

Fantastic service. Had no idea what to expect, but had read reviews and trusted the process. Between box was great. (using them again right now)

Very Fast and good response time from Team , they understood my needs and acted accordingly .The fees are slightly higher .Will recommend any one who needs a trust worthy forwarder for your stuffs .

My instructions given is to remove the original invoice on the external package and keep my original invoice inside the sling bag than deposit it into the carton box

But my original invoice was missing. Without the original invoice my item value depreciate tremendously.

I purchased an item from a French boutique which would not ship to my country of residence. BetweenBox was a great solution. It was a bit pricey to ship and took a few days extra but the items arrived safely and it good condition. I would use their services again! Thank you.

I would highly recommend Between Box. I wanted some Hermes items that I could not find in the US. I was easily able to have the items shipped to Between Box. Between Box was great. Exceptional communications. Swift shipping to US. They combined two orders without a glitch. I was nervous about shipping expensive items, but it went so well that I will definitely use the service again.

What else can i add? Their service is the best out there and i used many times and they know their job.Thanks you Between Box 🤟😎

Excellent service, easy to use, but a bit pricey.

Fast, efficient, and well-priced.

I have used them 3 times so far. On the third time, they did not take photos of my items even though they are supposed to. They are slow to update the packages. They are slow to evaluate the packages and repack them. They overcharge a lot. 177 Euros for shipping of a hat and 2 small accessories. I would've paid no more than 60 euros with my last freight forwarder. Their website is also archaic. Comparisons on price cannot be made properly. And the worst is that someone else's package turned up in my inbox during my second time using them. If I was dishonest and shipped it as my own, the person would not have gotten their package. Of course I brought it to their attention. This is my last time using them. Expensive, slow and careless.

Amazing service - very fast turnaround and everything well packed. An essential business to mitigate the disaster of Brexit!

Great communication but not enough options on cost, wasn't expecting the only option to be 90 euro from France to UAE for about 1.5 KG

First I was a bit scared to use a package forwarding company since I wanted to order products of a value of more than 2000 EUR. Then I gave it a try with betweenbox since they had the most ratings on trustpilot and everything went smoothly. It was perfect. You dont have to worry when using this package forwarding company.

Just one thing they can improve: Add VAT to all prices from the beginning. Or show two prices, without VAT and VAT included.

I will definitely use this company in the future when I have to order from France.

Top Service

Easy, friendly helpful,reliable and honest, I would highly recommend this service
Thanks again for your excellent service

I have used Between Box for a few purchases now, and their customer service is impeccable every time! Great communication and professionalism.

What a superb company! Very efficient