The customer service department today was outstanding in helping me with my booking as I had mental health issues and find it hard to manage the new system they have at Woolwich waves my representati... Vis mer
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Beliggenhet
Bytt filialPett Street, Woolwich, SE18 5NZ London, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very bad customer service the staff not helpful
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Spacious great choice of activities right temperature in the gym personalised workout plan friendly staff 💪 👍
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Friendly staff. Clean gym
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktopplysninger
Pett Street, Woolwich, SE18 5NZ, London, Storbritannia
3,4
Middels
4 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The customer service department today… and the venue itself waterfront waves Woolwich
The customer service department today was outstanding in helping me with my booking as I had mental health issues and find it hard to manage the new system they have at Woolwich waves my representative tayo went above and beyond to help us sort out the booking and we went there today for the first time not bad I must say the area itself is way to small and they will have to improve the space situation if that is possible. The slides are a great addition to the previous one. I wouldn’t say it is brilliant but it is better for the activity part actually to be totally honest the pool size is ridiculously small other then that it is all good. Also my I add the staff were amazing at reception and all staff in general
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Better - Woolwich Adventure Play Centre
Thank you very much for taking the time to share your experience with us, Dean.
We are delighted to hear that you found the support you needed. We take pride in our staff's efforts to assist you on your well-being journey.
Kind Regards
Im asking for cancel my son swimming lessons they didn’t help me
Very bad customer service the staff not helpful
11. september 2025
Svar fra Better - Woolwich Adventure Play Centre
Hello Rockey,
Thank you for providing your feedback.
We regret to learn that you felt our Customer Service Team was unable to assist you with the cancellation of your son's swimming lessons, as this is not in line with our standard practice.
Please be advised that you may cancel the lessons directly through the App. Alternatively, you can email us at customerservices@gll.org, including your son's membership ID, and our team will be pleased to assist you.
Kind regards
Spacious great choice of activities…
Spacious great choice of activities right temperature in the gym personalised workout plan friendly staff 💪 👍
8. august 2024
Svar fra Better - Woolwich Adventure Play Centre
Hi Adriana
Thank you for your review.
It's wonderful to hear that you're enjoying your time at our Centre, that your personalized workout plan is effective, and that the staff are friendly. Additionally, it's good to know that the temperature in the centre is comfortable.
We aim to continue delivering a delightful experience for you.
Kind Regards
Amir
Svar fra Better - Woolwich Adventure Play Centre
Good Evening Faysal
Thank you for your review.
We are very pleased to see you are enjoying your time at our centre and have had the opportunity to mee the centre staff
Thank you for choosing Better.
Regards
Amir
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