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Tenpin Anmeldelser 5 697

TrustScore 4 av 5

4,1

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

(Exeter) Loved all of the new additions to the venue! But unfortunately there were a complete lack of staff, only 1 of 3 we encountered was happy to assist us! Food was basic at best, so overpr... Vis mer

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Vurdert til 5 av 5 stjerner

My daughter had her 11th birthday party here at the weekend and tried out laser tag, bowling and the karaoke room. The girls all had a brilliant time and enjoyed all the activities particularly th... Vis mer

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Vurdert til 4 av 5 stjerner

The lanes worked really well, and the drinks and food service using QR codes meant that everyone could stay and socialise without needing to go to the bar. Only not so great part is that the toilets w... Vis mer

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Vurdert til 5 av 5 stjerner

We recently celebrated my son’s 10th birthday here, and it was a fantastic experience from start to finish. The staff were friendly, organised, and great with the kids, making sure everyone was en... Vis mer

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Informasjon om virksomheten

  1. Bowlinghall
  2. Bar
  3. Escape room
  4. Laser Tag-senter
  5. Fritidssenter
  6. Spillehall

Skrevet av virksomheten

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Kontaktopplysninger


4,1

Bra

TrustScore 4 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

We had such a lovely time here as a…

We had such a lovely time here as a family. Lindsey, the manager — she went above and beyond to make sure we were all looked after and that the kids were happy and settled.
It honestly felt like she went the extra mile for us and it didn’t go unnoticed.
We’ll definitely be coming back — thank you again!

18. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tenpin

Hello Rabia,
Thank you for taking the time to rate Tenpin Birmingham Star City 5 stars. We're happy to hear that you and your family had such a lovely time! We appreciate you mentioning our team member, and we're so glad they made your visit special. We look forward to seeing you again soon! All the best ~ Laura

Vurdert til 2 av 5 stjerner

Bowling okay but flys everywhere when eating food

Bowling overall was okay; choice of having barriers, points keeping up with scoring, tips on how to get the remaining pins. However, this was overshadowed when we went to eat our food. You don't want to really want to sit in the lounge area in the back. It was infested with small flies where a couple landed on our ketchup and fries.
We also noticed that there was also fly paper stuck to the door frames of the toilets to catch the flies. We had hoped to eat while bowling but the food arrived at the end.

18. april 2026
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Svar fra Tenpin

Hello SA,
Thank you for taking the time to rate Tenpin Croydon 2 stars. We appreciate you sharing your feedback. We are sorry to hear that the flies in the lounge and the late food affected your experience. We'll look into your comments about cleanliness and food service to ensure improvements are made. We hope your next visit is a better experience. All the best ~ Laura

Vurdert til 5 av 5 stjerner

Grandkids at the bowling

An excellent afternoon with our 3 grandchildren, thoroughly enjoyed ourselves

16. april 2026
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Svar fra Tenpin

Hi John, thank you so much for the brilliant 5* review of Tenpin Falkirk! We are delighted you had such a great time with your grandchildren and we can't wait to welcome you back again soon! Best wishes - Mel

Vurdert til 3 av 5 stjerner

Some improvements to be had.

The facilities here are really good. Such a shame that the food and beverages services were so poor. Ordered from the QR code on our table, 40 mins later we were still waiting for 2 drinks. We had to go up to the bar which was about 20 people deep and only 2 staff serving. Other people were also complaining.
The building was very busy, not enough staff to accommodate the need.
If they can sort this bit out then its definitely worth a trip out.

15. april 2026
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Svar fra Tenpin

Hi there, thank you for you 3* review of Tenpin Exeter! We are so pleased you enjoyed our facilities on your visit. However, we are very sorry to hear that there was an issue with the service! Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade

Vurdert til 5 av 5 stjerner

The bowling was easy to setup and fun

The bowling was easy to setup and fun. Same with the pool and the arcade

21. april 2026
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Svar fra Tenpin

Hi there. Thank you so much for the lovely 5* review of Tenpin Feltham. We are are so pleased you had fun and found the set up process to be straight forward. We hope to see you again soon. Best wishes, Jade

Vurdert til 5 av 5 stjerner

Service was fast and friendly.

Service was fast and efficient.

21. april 2026
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Svar fra Tenpin

Hi Robert, thank you for taking the time to leave a review of Tenpin Edinburgh. We're happy to hear you had a great time and that the team provided fast and efficient service. Hope to see you again soon.
Take care,
Kirsty

Vurdert til 2 av 5 stjerner

Sadly the lights were not working for…

Sadly the lights were not working for some of the time so definitely impacted our game. Also one of the barriers stopped coming up so that also spoilt the game.
Disappointed as it was a 16th birthday celebration for my grandson.

17. april 2026
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Svar fra Tenpin

Hi Jean, thank you for taking the time to leave a review of Tenpin Castleford. We're sorry to hear of the technical issues you faced during your visit and that impacted your experience. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Great day out

Grandchildren enjoying it

13. april 2026
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Svar fra Tenpin

Hi John, thank you for the lovely 5* rating of Tenpin Clydebank. We're thrilled to hear that your grandchildren had an enjoyable time and we do hope to welcome you back again for another 5* experience.
Take care,
Kirsty

Vurdert til 3 av 5 stjerner

The howling ball got stuck has to wait…

The howling ball got stuck has to wait a while to continue with game

16. april 2026
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Svar fra Tenpin

Hi, thank you for taking the time to leave a review of Tenpin Walsall. We're sorry to hear that you experienced some issues while playing your game of bowling and that this took longer than expected to resolve. Your feedback is important to us and we will ensure your comments are passed on to the correct team. Hope to welcome you back again for a much better experience.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Friendly staffs

Friendly staffs

21. april 2026
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Svar fra Tenpin

Hi Jane, thank you for the 5* rating of Tenpin Stoke. We're please you had a good time and that the team left a positive impact on your experience. We hope to see you again soon.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Good venue

As a visitor to the area we booked bowling for a couple of hours.
Nice clean new looking venue. Not too busy for Saturday evening.
Helpful friendly staff

18. april 2026
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Svar fra Tenpin

Hi Adrian, thank you for the 5* rating and review of Tenpin Derby. We appreciate you choosing us while visiting the area! We're happy you found our venue clean and the staff helpful.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, my lanes were reserved and waiting for me. Nice modern bowling alley

21. april 2026
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Svar fra Tenpin

Hi Tracey, thank you for the lovely 5* rating of Tenpin Birmingham Star City. We're glad you enjoyed your experience and that your lanes were ready for you! Thank you for your positive feedback!
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Great atmosphere

Great atmosphere, staff very friendly and professional. We had amazing time.

Definitely will book again .
Thank you

15. april 2026
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Svar fra Tenpin

Hi Luljeta, thank you for the amazing 5* rating of Tenpin Exeter. We're happy you had an amazing time with us. It's great to hear that you found our atmosphere and staff to be friendly and professional. We look forward to your return!
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

The staff were really pleasant and…

The staff were really pleasant and helpful.

21. april 2026
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Svar fra Tenpin

Hi Nicola, thank you for the lovely 5* rating of Tenpin Chichester. We're thrilled to hear you had a great time and that the team left such a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty

Vurdert til 4 av 5 stjerner

We had a fun time bowling

We had a fun time bowling. Staff were friendly and helpful, and the scoreboard was easy to set up.

15. april 2026
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Svar fra Tenpin

Hi, thank you for the 4* rating of Tenpin Swindon. It's lovely to hear that you had a fun time bowling and that the team were friendly and helpful. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty

Vurdert til 2 av 5 stjerner

I booked burger and bowling in the…

I booked burger and bowling in the Easter holidays. There was only one member of bar staff on duty, one member on the check out desk and no other staff to be seen. The game of bowling was finished before I got served at the bar for the drinks. I then had to spend more money to entertain the children while we waited for their burger which took an extra hour to arrive.

15. april 2026
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Svar fra Tenpin

Hi, thank you for taking the time to leave a review of Tenpin Exeter. We're sorry to hear that there was delays in your meals arriving and that you had finished your game before this came out. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Excellent service

The staff were friendly, helpful and polite making sure we new how to set up the scoring console and did explain it. Both the reception and bar ladies are always polite and friendly.

21. april 2026
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Svar fra Tenpin

Hi Marcia, thank you so much for the 5* rating of Tenpin Plymouth Barbican. We're so glad that our staff were friendly, helpful, and polite and that they explained how to use the scoring console. It's great to hear that you enjoyed your visit, and we hope to see you again soon!
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Brilliant afternoon we all had fun…

Brilliant afternoon we all had fun there was 15 of us, we organised a trophy for the winner our server Jasmine was amazing, professional and very helpful, she took our pictures at the end going that extra mile GREAT JOB JASMINE

21. april 2026
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Svar fra Tenpin

Hi Andrew, thank you for the amazing 5* rating of Tenpin Nottingham. We're happy to hear that your group had a brilliant afternoon! It's great to know that our team member was helpful and professional. We appreciate your positive feedback.
Take care,
Kirsty

Vurdert til 3 av 5 stjerner

I expect better :S

The bowling, laser tag and arcade games are good .. but maybe because it was the weekend, the food order was not provided correctly, there was a delay in getting the replacement and everything just took too long - and that coupled with it was a kids bday party + the events are lined up back to back, did not help.

21. april 2026
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Svar fra Tenpin

Hi, thank you for taking the time to leave a review of Tenpin Coventry. We're sorry the food order was incorrect and delayed in coming out to you. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you back again for a much better experience.
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Bowling

Great atmosphere

18. april 2026
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Svar fra Tenpin

Hi Rose, thank you for the lovely 5* rating and review of Tenpin Acton. It's great to hear you enjoyed your recent visit and we look forward to welcoming you back again!
Take care,
Kirsty

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