Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reas... Vis mer
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Beliggenhet
Bytt filial50 South Lambeth Road, SW81DY vauxhall, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The Staff are really helpful. I’m currently doing Swimming Lessons with David who is an exceptional teacher. The Gym is great and really clean. An all round fantastic Better leisure centre.
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Very good, community based company that treat clients like family. Fantastic facility, friendly staff and healthy mind and body. The manager has soo much experience he really lifts swimming session... Vis mer
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I’ve done yoga class , core conditioning, Pilates class , group cycle with Volkan he made the class absolute fun will definitely book him every single time . Everyone here is so attentive and friendl... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktopplysninger
50 South Lambeth Road, SW81DY, vauxhall, Storbritannia
4,0
Bra
116 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Better - Vauxhall Leisure Centre
Hi Pui
Thank you for your review.
We are very pleased to see that our Customer Service Team have been able to assist promptly, and please let them know if you have any further questions!
Kind Regards
Amir
Svar fra Better - Vauxhall Leisure Centre
Hi Aman
Thank you for your review.
We are very pleased to see that you have enjoyed your experience at Vauxhall Leisure Centre, and we hope to see you again soon!
Kind Regards
Amir
The Staff are really helpful
The Staff are really helpful. I’m currently doing Swimming Lessons with David who is an exceptional teacher. The Gym is great and really clean. An all round fantastic Better leisure centre.
20. juni 2026
Svar fra Better - Vauxhall Leisure Centre
Hi John,
Thank you for your kind feedback.
We are delighted to hear that you have found our team helpful and that you are enjoying your swimming lessons with David.
It is fantastic to know that his teaching has made such a positive impact, and we will be sure to pass on your comments to him.
We are also pleased to hear that you are enjoying the gym and the cleanliness of the facilities.
Warm Regards,
Hazal
Overpriced
Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reasons and the opening times vary every day. For what it offers it's worth a fraction of what it costs.
31. mai 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Andrew,
Thank you for sharing your feedback about Vauxhall Leisure Centre.
We're sorry to hear that the weight area hasn't been meeting your expectations in terms of both the range of equipment and its condition, despite the expansion. We understand how important it is to have access to the right kit, and your feedback in reference to the gym and the sauna has been passed on to the team there.
Warm Regards,
Hazal
The training classes with Angelique…
The training classes with Angelique were absolutely fantastic. The HIIT and core sessions were motivating, well-structured, and enjoyable, no matter your fitness level. Angelique brings amazing energy and encouragement to every class, making workouts both challenging and fun. The staff were also incredibly friendly, welcoming, and always happy to help with any questions or support needed.
This company does an excellent job creating a positive and supportive environment for members. The trainers are knowledgeable and motivating, the classes are engaging and effective, and the staff consistently provide outstanding customer service. They truly make people feel comfortable, encouraged, and excited to come back.
14. mai 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Simon,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying the training classes with Angelique at Vauxhall Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received and that you recognise the great efforts we put into supporting and motivating our customers.
Warm Regards
Hazal
Svar fra Better - Vauxhall Leisure Centre
Hi Laura,
Thanks for sharing your feedback.
It’s good to hear your first swimming lesson went well and that you had a great experience.
We hope you continue to enjoy the sessions.
Warm regards,
Azaria
Svar fra Better - Vauxhall Leisure Centre
Hi John
Thank you for your review.
It is great to see that you enjoyed your experience at Vauxhall Leisure Centre, and we hope to see you again soon!
Kind Regards
Amir
Definitely Not the Promised Upgrade!
We’ve been members at the Vauxhall Centre for the past couple of years and have always enjoyed the mid-day fitness classes, despite not the largest of studios. So we were excited to see signage that said they were “moving and upgrading” the fitness class studio. Well, the studio for fitness classes has moved — but it is definitely not the promised upgrade! Not only is the new space (on the ground floor by reception) tons smaller, there is no access to lockers, restroom, or even a water fountain on this floor!! And instructors have to carry circuit class equipment not just down the hall from the gym, but down a floor as well. And, with the significantly reduced space, that means significantly fewer people can fit in each class. So disappointing and really feels that the fitness class audience is getting the short end of the stick, despite their promise of “upgrading your fitness class studio”. (The “upgrade” signage is still up too.).
20. april 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Mrs Leavitt,
Thank you for your review!
We really appreciate your support over the past couple of years.
We’re deeply saddened to hear how disappointing the new fitness class studio has been for you.
We understand your concerns around the reduced space, lack of nearby facilities, and the impact this has had on both class capacity and the overall experience, and we apologise for any inconvenience this has caused.
We're more than happy to share your comments with the wider team for further review, particularly regarding the studio size, accessibility to lockers and amenities, signage and the practical challenges for both members and instructors.
Thank you again for your feedback!
Warm Regards,
Kaisha
Svar fra Better - Vauxhall Leisure Centre
Hi Muhammed,
Thank you for your wonderful review!
We're overjoyed that you're enjoying your swimming sessions with us at Vauxhall Leisure Centre.
We can't wait to see you again soon!
Warm Regards,
Kaisha
What makes Better gym good is that…
What makes Better gym good is that everything is included in your membership, swim, classes, etc. My only snag with better is the app, when trying to book classes it doesn't always work. Also gym equipment is not owned by gym it is leased so repairs take time which is annoying for consistency of workouts.
13. april 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Gary,
Thank you for your review!
It's amazing to hear that you appreciate the variety of facilities you have access to with your Membership.
We also appreciate your feedback regarding the Better UK App and the equipment we offer in our gym space.
We apologise for any inconvenience caused by the delay in our repairs.
Thank you again for sharing your review!
Warm Regards,
Kaisha
Overall very good gym
Overall very good gym. Very good facilities. Only thing would want is more machines for more muscle variation. E.g pec fly machine etc. also more benches for the weights area. Other than that. It’s very very good.
5. april 2026
Svar fra Better - Vauxhall Leisure Centre
Hi,
Thanks for your review.
We are so pleased to hear that you are enjoying Vauxhall Leisure Centre and we appreciate your feedback in reference to the gym equipment!
Warm Regards
Hazal
Half of the premises I visited are not…
Half of the premises I visited are not clean enough and steam rooms or Sauna are always crowded.
8. april 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Roberto,
Thank you for sharing your feedback. We are truly sorry to hear of your experience at Vauxhall Leisure Centre.
We have passed on your feedback to the centre so they can look at improving.
Kind regards,
Hazal
Very good
Very good, community based company that treat clients like family. Fantastic facility, friendly staff and healthy mind and body.
The manager has soo much experience he really lifts swimming sessions. My son is no longer afraid of water and is becoming an independent swimmer.
27. mars 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Meriem
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying the use of Vauxhall Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Rachel
Svar fra Better - Vauxhall Leisure Centre
Hi Carlton,
Thank you for your fantastic review!
We're thrilled to hear that you've had an amazing experience with our team, especially Tania.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Love working out here
Clean facilities, equipment where it should be, staff helpful, friendly and knowledgeable.
18. februar 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Liz,
Thanks for your review.
We are so pleased to hear that you are enjoying Vauxhall Leisure Centre and that the staff have been so friendly and helpful!
Warm Regards
Hazal
Too busy no spaces in Sonias Yoga she…
Too busy no spaces in Sonias Yoga she is fantastic
4. februar 2026
Svar fra Better - Vauxhall Leisure Centre
Hello Margarita,
Thank you for your 4-Star review.
We are happy to know that you are enjoying the Yoga Classes at The Vauxhall Leisure Centre.
Kind Regards.
The staffs are polite and ready to…
The staffs are polite and ready to assist, the facilities are clean and everything is in order. It makes it easy even for newbies to enjoy it.
12. januar 2026
Svar fra Better - Vauxhall Leisure Centre
Hi Ngunjiri,
Thanks for your review.
We are so pleased to hear that the staff at Vauxhall Leisure Centre have been so polite and helpful and that you are enjoying the facilities!
Warm Regards
Hazal
Exceeded expectations
I have just joined my local Better centre and am so positively surprised by the facilities, cleanliness, quality of the fitness classes, equipment. The membership fee, at the same time, is truly affordable which I was looking for. So far, Better have exceeded all my expectations.
4. januar 2026
Svar fra Better - Vauxhall Leisure Centre
Hello Jurgita,
Thank you very much for your 5-star review.
We are happy to know, that you are enjoying your time with Better.
Kind regards
Swimming pool temperature
The place is nice
But the swimming pool is really cool so I couldn’t swim
But the rest was perfect
Thanks
16. november 2025
Svar fra Better - Vauxhall Leisure Centre
Hi Viviana
Thank you for your review.
We are pleased to see you see you enjoyed your experience at Vauxhall Leisure Centre, and we appreciate your feedback.
Kind Regards
Amir
Great center
Great center. Their team is very supportive and makes the journey of your little ones to be less stressful and enjoyable.
7. november 2025
Svar fra Better - Vauxhall Leisure Centre
Hi Mary
Thank you for your review,
It is wonderful to see that you are enjoying your experience at Vauxhall Leisure Centre. It's also great to hear that the staff are providing support when needed for you to enjoy your session a little more.
We hope your experience continues, and thank you for choosing Better!
Kind Regards
Amir
Dette er Trustpilot
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