The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... Vis mer
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We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... Vis mer
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Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
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The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... Vis mer
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Skrevet av virksomheten
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Georgina gave excellent service and explained all the different types of beds and options and helped to find the right bed for me at the right price.
Helpful staff member prepared to work around my needs and budget
Good information about the makes & differences between the mattresses we looked at, very helpful staff member & not too overbearing
Andy in St Helens was great. Very informative and helpful but not your pushy salesman. He asked the questions to know what we were after and gave us options. Looking forward to getting our new bed and mattress.
Went in on spec as we were in St Helens, really just to get information, the customer service was exceptional from your staff member Tracy, she was caring and extremely knowledgeable about all the products and a credit to you company,
Helpful knowledgeable staff. Free to browse without hassle. Good products and good deals.
Amazing experience helpful but not pushy and very informative. Was served by Tracey at the St Helens branch who was very cheery and happy and helpful could not recommend more!
Tracey was a very nice and helpful lady whilst also giving you the space to just look yourself.
Absolutely shocking quality of ottaman bed with headboard. Ordered 17th March, received 6 weeks later, damaged headboard, ottaman part was faulty but managed to rectify the alignment! Requested replacement headboard, another 6 weeks, again quality was worse than the 1st headboard, tried for the 3rd time, me being hopeful, again faulty, scratched, ripped and beads were horrendous. Paid an extremely high cost, for extreme quality defects! 14 weeks in total! Disgraceful! Not many options as is a complete set, so either have faulty headboard or no headboard! QA is non existent! Compensation offered (which was insulting), accepted headboard faulty as no other choice unless I wished for the saga to continue.... what value did Bensons bring against competitors and Far East... None
The Team Member was Excellent
He approached us to let us know he was there but left us alone to peruse at our own leisure. When we had questions he was able to answer them and even rang another store to double check the information he was giving to us.
Sales person went that extra mile with the information and helping us to pick the right mattress
The lad that helped me choose my bed was brilliant, he was very knowledgeable about which bed would be best for me
The staff made all the difference, they were very professional, very polite and respectful with lots of information which they shared with a passion.
Andy the salesperson was very helpful. Listened to what we wanted and was able to answer all our questions and guide us to beds that would best suit our needs. Did not feel pressured at all. Good choice of beds and payment options.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.