Bensons For Beds - Manchester White City596 Anmeldelser 

Huge thank you to Marcus at Bensons for Beds in Old Trafford for helping me find the perfect mattress! I knew absolutely nothing about mattresses going into the process and honestly had no idea where to even start, but Marcus made the whole experience so easy and enjoyable.

I first went into store a couple of months before my move just to have a look around and get some advice, and Marcus was incredibly helpful from the start. Once everything was finally in place with my move, I went straight back to Bensons specifically so I could order my mattress through him.

Marcus is incredibly charismatic, knowledgeable and genuinely great at what he does. What really impressed me was that even after over a month, he still remembered me and even remembered my mattress preferences, which made the whole experience feel really personal and showed how much he genuinely cares about his customers.

He’s an incredible salesman, drives a hard bargain and somehow knows absolutely everything there is to know about mattresses (how anyone can know that much about mattresses I will never know). He took the time to explain everything properly, answer all my questions and made sure I chose the right one for me.
The customer service was brilliant throughout and the whole process felt really stress free. I’ve now ordered my mattress and couldn’t be happier with the experience. Would highly recommend Marcus to anyone looking for a new bed or mattress!

Excellent sales experience in the store, and a subsequent quick delivery time. All staff from start to finish were efficient and courteous.

Delivered on time. So far so good with the pillows ordered

Excellent service by Tony no rush went through everything brilliant

Delivery was on time lads we’re very polite everything went smoothly

The member of staff (Mariam) was very curteous and helpful. Very profesional service.
Also a big thank you to Ant and Ducan for the smooth delivery and their help in getting the heavy matress to the bedroom.

The overall experience was very good - the order and delivery went ahead on time.
The delivery team (Ant and Duncan) were very professional and very efficient.

Friendly and helpful staff showed us everything what we need to know and give us options between high cost and low cost items great service

On entering the store we were allowed to browse without being pestered by salespersons. When we had questions we approached Tony who was very helpful and informative. He answered all our questions and prompted us on what we required and made recommendations on the cabinets and wardrobes that fitted those requirements. When we finally made our choice he dealt with us quickly and efficiently making our stay pleasant.

Tony was very patient and helpful

I’ve now visited Benson for Beds twice, and I just wanted to share what a great experience I’ve had, especially with Marcus.
The first time I visited, I was a bit rushed and the store was quite busy, so I didn’t get the chance to fully explore my options. The second time, however, Marcus assisted me and completely changed the experience.
He introduced me to the mattress analysis machine, which checked my pressure points and helped identify the best types of mattresses for me. It showed me four options and eventually I narrowed it down to two that I was deciding between. I took quite a bit of time making my decision, but Marcus was incredibly patient, polite, and helpful throughout, never once making me feel rushed or pressured.
Honestly, it was an excellent experience from start to finish. I’m really looking forward to my mattress arriving and finally getting the best night’s sleep!
Thank you again, Marcus!

Ameena was very helpful

Tony was very friendly, helpful and not at all pushy on sales.

Service is shop is nice . The staff has been very helpful and let us to trial many beds before we decide . The shop in White City is pram friendly and Max is extra supportive when I shopped with my two children .

The only downside is the delivery driver just rushed inside my house without shoe covers and left marks on the first few steps of my carpet :( husband spent half an hour to clean and steam it !

Everything about the purchase and delivery. Good communication regarding delivery and after service. All staff we encountered were very good.

Excellent service from the salesman, not pushy just had the answers we wanted when we asked. No rush, no pressure, very pleasant experience

What my wife and I liked was the bed we chose to buy, the store representative Shamalla was very pleasant and had a nice manner with a good detailed knowledge of the product.
It was only on arriving home when I studied the invoice that I realised that the amount of the units were not as advertised on the display model. For instance the bed frame was advertised at £849 and the bedside cabinets at £103 each. This would make any discounts much less when told there is £200 off the bed frame only for today.
So naturally we are a little disgruntled and are considering cancelling the order but more so that we were taken in and not studying more closely the advertised cost and what we were presented with

The lady at Bensons (think her name was Arveen) was very helpful and did the bed test on us both with a special machine they have to tell you what would be the best mattress for you and they suggested 5 which one of them we chose.