Ordered a linen shirt from Belier, it came with pull marks on the chest, I returned and asked for an exchange. I was told a new one had been sent one next day delivery which I wanted as it was for a h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My daughter returned a cabin case on 25 June which was not compatible with most standard airline size requirements . Royal Mail confirmed receipt but she is yet to receive her refund . She has emailed... Vis mer
Sent 2 items back for refund Royal Mail tracked, items have reached Beliers end but no confirmation of receiving goods back. Chased on instagram, firstly told it’s going to a customer care team, still... Vis mer
I wasn’t sure what to expect from a crochet twin set, but this blew me away. The craftsmanship is top-tier—every stitch feels intentional, and the fit is spot on. It’s breathable yet structured, m... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
AVOID! ROB YOUR FUNDS AND DON’T RESPOND
AVOID!!! I sent a parcel back to Belier’s registered address via Royal Mail on 28/11/2022 with the Special Day Guaranteee recorded and tracked option which gurantees a next day delivery by 1pm (can be found on the Royal Mail website). I was advised on 29/11/2022 by Royal Mail that Belier did not agree/open their entrance to receive the parcel and now the parcel is in the midst awaiting for Belier to request a re-delivery of the items to their warehouse address. I have contacted Belier via their Instagram account DM and had no response. I then emailed their contact email and received an email back from a lady called Julie on 30/11/2022 who requested the tracking ID number and that Belier would not provide service like this. 3 days since the item was intended to be delivered and Belier have not corresponded accordingly or provided a decent approachable service. I will not be ordering from a company like this again where I am chasing for parcels they haven’t accepted and hold my funds and are not responding and not willing to collect a parcel return they disregarded!! Pathetic service Avoid!! Cheap material just imported with a brand badge on, poor quality, buttons dont operate, your neck is strangled when closing the jackets, jackets not true to size.
Will not go anywhere this pathetic brand with this service blanking customers orders so you can keep the money and blanking the parcel when its tracked! Pathetic people!
They persist to market on instagram reels, their stories but, blank emails and DMs and your returned parcels!
Be Warned!
Firstly, I sadly must agree with some of the other reviews; initially I received acceptable customer service regarding an issue but ever since the customer service has been non existent, having sent several emails and no replies.
Secondly, they have apparently changed the fit of their clothes, or at least some of them, so if you are reordering certain items they will not fit as the item/s you ordered previously. I don't know why they would do this as the fit is so important so this is very frustrating. This means you do not receive what you are expecting and as they do not offer free returns, you have to pay yourself to send items back, which you shouldn't if they have changed the product without making this clear before you order. I have tried to get a response from them regarding this but no replies. Disappointing.
I think the brand styling is very good, the fit was very good until they changed it, the finishing on some items is not great, ie lots of loose threads and clearly rushed work. I hope they resolve their issues and implement better customer service and then the brand will grow. ironically their manifesto states "timeless capsules" which sounds great but if they change the fit they are no longer timeless!
A tad expensive but what you pay is…
A tad expensive but what you pay is what you get, communication and after sale can be more efficient
Rude after service
Rude after service. They do not reply emails and is rude in belier
Avoid at all costs they are scammers
Avoid at all costs they are scammers. Ment to be a quality brand they take months to reply to your email. And take your money because they have none obviously.
Avoid, extremely poor customer service
First time I purchased was great when the trousers fitted first time. Second time has been a nightmare when I ordered trousers which didn’t fit, they still have both my returned item and my money (received by them 2-3 weeks) ago. Have had no replies to multiple emails and messages sent, going to have to go through PayPal to get a resolution. Shame really because one pair of trousers I have are great.
Amazing!!
First time buyer with this brand, took a gamble and ordered a wide variety of different clothing (11 items) love every single one of them!!! next day delivery, love the chrome logo on the back of the trousers and the bottom of the T-shirt’s gives it luxurious and premium finish. everything fits perfectly and the quality of the fabric is amazing aswell. thanks to the team at belier!!!!
Terrible after sales
Ordered something weeks ago, decided I didn’t like it, return the following day. It’s been weeks with no replies no emails back when I have asked for a follow up. I have emailed them 5 times now and messaged them on Instagram numerous times. If I knew it would take this long I would’ve never have bothered
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








