Bedlinen Direct Anmeldelser 

366
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service and good quality. Although they didn't have what I ordered, they emailed me straight away and offered me an acceptable alternative. I received my sheet the next day as well as the partia... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hotel Suite Dual Layer Mattress Topper So comfortable we got a second, fast delivery, only pointer would be great to able to track the delivery. The toppers were reasonably well packaged.... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I would love to say that my order is high quality, but sadly, despite ordering a duvet over two weeks ago, I still haven't recieved it. Customer service, although polite, are not particularly helpful... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

On Wednesday 5th May my wife ordered Hotel Collection 540 thread count bedlinen: 1KS Quilt set 2KS fitted sheets in Ivory. She also ordered1 pillowcase set in Navy. On Thursday we received an e mail &... Vis mer

Informasjon om virksomheten

  1. Sengetøysbutikk
  2. Sengetøysforretning

Opplysningene stammer fra ulike eksterne kilder

Bedlinen Direct supply luxury bedlinen from some of the UK's premium home textiles manufacturers direct to your door. Based in Manchester since 2006 we strive to give our customers the very best possible service at the best possible prices all year round.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(366)

48 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent customer service

A slight misunderstanding was quickly rectified (emails had gone into junk mail) with a phone call from Bedlinen Direct. Alternative sheets offered and they are lovely quality with very deep depth and perfect fit for the bed. Thank you for going the extra customer service mile, it was much appreciated 😊

13. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent quality sheets

Excellent quality sheets. I live in Republic of Ireland and delivery was excellent considering sheets were not for a standard bed - camping/caravan single bed. Bedlinen Direct service was top notch from Carl. Definitely getting my house sheets next time

11. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Great products (Belladorm bed linen)…

Great products (Belladorm bed linen) reasonably priced,but very long wait for delivery.

9. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Bedlinen Direct

Dear Fiona, we are so sorry that you had to wait so long for the stock to arrive, unfortunately Belledorm delayed the import of the stock due to Covid19. We can assure you that normal service is beginning to resume, Kind regards Bedlinen Direct.

Vurdert til 5 av 5 stjerner

I have ordered a large amount of items…

I have ordered a large amount of items recently due to a house move and everything so far has been of excellent quality. One item out of stock but very prompt notification and enquiry as to what I wanted to do. Excellent customer service.

8. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Poor service.

7. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Bedlinen Direct

Dear Keith, we are so sorry for the initial delay with your order, the Coolmax range is made to order and unfortunately manufacturing lead times had to be extended due to Covid 19 distancing rules in the factory. Kind regards Bedlinen Direct.

Vurdert til 1 av 5 stjerner

Another disappointed customer

Feather & down topper £370 came and was so strong a smell it was eventually taken back by manufacturer and replaced. Second one is still lying in spare room to air and now notice some stitching is missing between two boxes. I have been told to return it by insured courier to manufacturer for examination even although I sent photos to Bedlinen to prove the fault. I would say to anyone to look elsewhere as this company just turns everything around to make them look good and customer ends up the loser.
As you can see by their reply to my review they have turned it round as the person who uplifted the first topper said it was a very strong smell and although I had left it to air for nearly a week they then said after a day there was no smell!!!!!!!!!!!!!!!!!!

7. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Bedlinen Direct

Dear Mrs Notman, we are still waiting for you to return the mattress topper for inspection. Once you have done this, we can then look into the issues that you have identified. Please note that the first mattress topper we replaced for you had no issue at all so we are now hesitant to collect the second mattress topper. If there is a fault as you have stated we are more than happy to reimburse you for
any out of pocket delivery costs. Kind regards Bedlinen Direct.

Vurdert til 1 av 5 stjerner

Terrible experience with this company

Terrible experience with this company. Bought one of their so called breathable sheets, it was like a sweaty piece of nylon. When I questioned the breathability, they were very rude and would not entertain a return. The customer service is terrible, will never buy from them again.

4. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Bedlinen Direct

Dear Mrs Bouchex, I am so sorry that you are not happy with your Coolmax sheet. We have sold this range for many years and we have never had such a complaint about the quality and effectiveness of the fabric. I have looked over the emails and I am confident that we have maintained a good level of customer service and professionalism. I am afraid we cannot accept back used made to order items. Kind regards Bedlinen Direct.

Vurdert til 5 av 5 stjerner

Excellent

Excellent, lovely soft Jersey sheets and pillow cases. Will buy again.

7. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great customer service

Great service in terms of promptness and particularly good communications keeping me updated on timings and availability of product when in stock. Unfortunately, the item was not right and I had to return it but customer service was excellent and a refund was made quickly after receipt. Be aware that you have to pay for the return of items.

7. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Happy with my purchase

Happy with my purchase. Item was delivered in a reasonable time. Packaging was intact with no signs of damage. The valance was abit awkward to put on the bed frame but it looks lovely on and good quality material.

7. august 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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