Good quality gifts well presented With out costing the earth. Prompt delivery. Been up dated on despatch and time slot delivery. First time ordering and re did another order Just to see they were g... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good prices for genuine products. Fast delivery via Royal Mail, usually which is a reliable delivery partner. I have used this website about 4 times now and I haven’t had a problem once. I would highl... Vis mer
Ordered from here recently, purchased 3 fragrances 2 of which ive had before but one of them, hugo alive has no smell and if there is a slight smell is nothing like I know so I feel let down as lost m... Vis mer
Wife's favourite perfume so price was extremely favourable without the extra bonus of the gift pack. High Street retailers were offering just the perfume at considerably more cost. Delivery was fas... Vis mer
Informasjon om virksomheten
- Leverandør av skjønnhetsprodukter
- også i
- Butikk med hårprodukter
- Engrossalg av skjønnhetsprodukter
- Leverandør av kosmetikk og parfyme
- Parfymeri
Skrevet av virksomheten
Beauty Scent is a UK based online fragrance retailer, formed in 2020 with a mission to make premium fragrances, Haircare & Skincare more accessible, affordable, and easy to shop online. We are proudly owned and backed by one of the UK’s leading fragrance distributors, with over 30 years of experience supplying authentic perfumes and aftershaves across the industry. This long standing heritage gives us the knowledge, sourcing network, and expertise to offer customers a trusted and reliable shopping experience. All of our customer service team is 100% human and we offer free UK standard delivery for all orders over £40. At Beauty Scent, we focus on genuine branded fragrances, haircare & skincare at competitive pricing, and fast, dependable delivery, helping customers find their favourite scents with confidence.
Kontaktopplysninger
Fragrance Quarters, 80 Mosley Road, Trafford Park, M17 1LE, Manchester, Storbritannia
- 0161 541 8000
- customerservice@beauty-scent.co.uk
- www.beauty-scent.co.uk
4,0
Bra
456 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 15 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bought Rituals body scrub
Bought Rituals body scrub, was not as shown on website and is a fake, packaging completely different to authentic product
Emailed customer services, email address not valid, rang company numerous times, just left on hold
Do not use this company
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Beauty-scent.co.uk
Hi Jill,
We’re really sorry to read this, that’s not the experience we want anyone to have, and we completely understand how worrying it feels if a product doesn’t look as expected.
We’ve checked our system and can’t find an order under your name or email, and we haven’t received any messages from you, so we’d really like the chance to look into this properly. All of our Rituals products are 100% genuine and sourced directly from trusted UK suppliers, so we want to make sure there’s no mix-up with the item you received or the retailer it came from.
Could you please contact us at customerservice@beauty-scent.co.uk
with your order number and a photo of the product you received? We’ll investigate immediately and resolve it for you, whether that means a replacement, a refund, or an authenticity check.
We take concerns like this very seriously, but we can only help once we have the order details. We’re here to put this right for you as soon as we receive them.
Kind regards,
Customer Care Team
Beauty-Scent
Very quick delivery
I placed my order expecting it to be delivered within about 5 days but it only took 2 which I was really pleased with so I will definitely order from them again great customer service.
6. november 2025
Svar fra Beauty-scent.co.uk
Hi Lisa,
Thank you so much for the lovely 5-star review, we’re really pleased to hear your order arrived even quicker than expected!
Delighted to know you were happy with the service too. It means a lot to us that you’d order again, and we’d be more than happy to look after your next purchase.
Thanks again for taking the time to leave a review.
Warmest wishes,
Customer Care Team
Beauty-Scent
Svar fra Beauty-scent.co.uk
Hi Marie,
Thanks so much for the 5 stars review of Beauty-Scent.co.uk, we're really glad to hear you were happy with our fast and efficient service.
We appreciate your support and hope to look after your next order soon!
All the best,
Customer Care Team
Beauty-Scent
Svar fra Beauty-scent.co.uk
Hi Belinda,
Thanks so much for the 5 star review of your experience, we're really glad to hear you found the website was easy to use and your order arrived promptly. We've been actively trying to find ways to make the journey easier for our customers, and glad that seems to have worked.
We appreciate you choosing us and hope to look after your next order soon!
All the best,
Customer Care Team
Beauty-Scent.co.uk
Svar fra Beauty-scent.co.uk
Hi Jamie,
Thanks so much for the 5 stars, its great to hear your order arrived quickly and you’re happy with the product.
Really appreciate your support and hope to see you again soon!
All the best,
Beauty Scent
Customer Care Team
I stumbled on this site looking for a…
I stumbled on this site looking for a particular perfume, so glad I did. Found what I wanted, ordered, and received the next day! Well packaged, no damage to box, very impressed. Great communication, wouldn't hesitate to recommend, already have in fact.
7. november 2025
Svar fra Beauty-scent.co.uk
Hi Tina,
What a lovely review, thank you! We’re so glad you stumbled across us and even happier that you found exactly what you were looking for.
Delighted to hear your order arrived the very next day and in perfect condition, that’s exactly the experience we want every customer to have.
And thank you for recommending us already… that honestly means more than we can say. Word of mouth is everything for a small business like ours, and we’re really grateful.
Hope you enjoy your perfume, and we’d love to help you again any time!
Warmest wishes,
Customer Care Team
Beauty Scent
Good pice for all goods will shop at…
Good pice for all goods will shop at Beauty scent all the time now . Its so good thank you 10/10
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hi Mark,
Thanks so much for your kind words and the 10/10, that really made our day! We’re delighted to hear you’re happy with the prices and plan to keep shopping with us.
We truly appreciate your support and look forward to helping you find more favourites next time.
All the best,
Customer Care Team
Beauty-Scent
SCAM
If I didn’t know better, I’d think this website it a scam. I ordered a perfume in August for my birthday and it’s November and I’ve still not received it.
Despite countless calls and back and forthing via emails, I’ve received no help. They just lie about sending a refund/replacement form so shut you up and then do nothing. THEY ARE THE WORST!
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Beauty-scent.co.uk
Hi Bwalya,
We cannot see your order on system.
Please get in touch with us at: customerservice@beauty-scent.co.uk and we will ensure this is investigated and dealt with today.
Many thanks for reaching out
Customer Service Team
Beauty Scent
Svar fra Beauty-scent.co.uk
Hi Allyson,
Thanks so much for your 5 star review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Scent Outlet
Great price fast delivery
Great price fast delivery. Def use again as very impressed.
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hi Sandra,
Thanks so much for your 5 star review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
Fast and efficient service
Fast and efficient service, easy ordering, arrived in good condition within 3 days by royal mail
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hi Kay,
Thanks so much for the 5 stars! We’re really pleased to hear you were happy with your order and how quickly it arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
You didn’t reply to our email
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hello Sylvia,
We’re really sorry you didn’t get a reply, that’s not the experience we want anyone to have. Sometimes messages can get caught in filters or missed if sent from different addresses, but we take this seriously and would like to put it right.
Could you please email us again at customerservice@beauty-scent.com We’ll pick it up straight away and make sure you get a proper response this time.
Kind regards,
Customer Care Team
Beauty Scent
Svar fra Beauty-scent.co.uk
Hi Patricia,
Thanks so much for taking the time to send us a review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
Very good service
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hi Margaret,
Thanks so much for your business and taking time to review your experience! We’re really pleased to hear you were happy with how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
I thought I had ordered a different…
I thought I had ordered a different scent. I now have 2 the same.
21. oktober 2025
Svar fra Beauty-scent.co.uk
Hi Thelma,
Thanks for taking the time to leave a review. We’re sorry to hear you ended up with two of the same scent, that’s always a bit frustrating when you were expecting something different.
If you’d like to drop us a note at customerservice@beauty-scent.com
with your order number, we’ll be happy to take a look and see if there’s anything we can do to help.
We really appreciate your feedback and hope we can make your next experience a five-star one.
All the best,
Customer Care Team
Beauty Scent
Super fast delivery
Super fast delivery, very happy with product and prices!!
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Beauty-scent.co.uk
Thanks very much for your review Valerie, we’re really pleased to hear you found the ordering process quick and easy and how happy you were with your order.
We appreciate your support and hope to see you again soon.
All the best,
Customer Care Team
Beauty Scent
Svar fra Beauty-scent.co.uk
Thanks very much for your review Julie, we’re really pleased to hear you found the ordering process quick and easy.
We appreciate your support and hope to see you again soon.
All the best,
Customer Care Team
Beauty Scent
Svar fra Beauty-scent.co.uk
Hi Sue,
Thanks so much for your kind words, we’re really glad that our delivery is always prompt and our prices hit the mark for you.
We truly appreciate your support and look forward to serving you again soon.
All the best,
Customer Care Team
Beauty-Scent
Always great value
Always great value. But last delivery products had leaked and messed up packaging on my husbands birthday presents
20. september 2025
Svar fra Beauty-scent.co.uk
Hi Victoria,
Thanks so much for your continued support, we really appreciate that you keep coming back to us. I’m so sorry to hear some of the products leaked and the packaging was messy, especially when they were meant as birthday presents for your husband. That’s definitely not the experience we want you to have.
Please drop us a quick line at customerservice@beauty-scent.com
with your order number so we can put things right straight away. We’ll also pass this on to our packing team to make sure it doesn’t happen again.
Thanks again for letting us know — feedback like yours helps us keep the value you enjoy while improving the way everything arrives.
Warm regards,
Customer Care Team
Beauty-Scent
Svar fra Beauty-scent.co.uk
Hi Sally,
Thanks very much for your kind review, we’re really pleased to hear you were happy with the Monsoon diffusers and the service you received.
It’s great to know the price and delivery hit the mark. We really appreciate your support and hope you’ll shop with us again soon.
All the best,
Customer Care Team
Beauty-Scent
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