I had the money for the 120 days, when i called in to say the miles were not creditted yet to my AA they said it would not happen as I had not put in my AA mileage information in. I dont recall at the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Bask Bank has not given me back all my deposited money for the past 8 days now although I keep asking them to do so. What is the reason for the hold-up? What is the reason for that? They haven't t... Vis mer
I am a CFE-Retired (retired fraud examiner and auditor) working with my domestic partner to get funds transferred from Bask Bank to her local Credit Union. Three times in the past week she was told s... Vis mer
It's not a terrible bank but they operate under various names and things like that to hide their real identity. They are legit but there is no Bask element to it or in TX.
Informasjon om virksomheten
Kontaktopplysninger
1,5
Dårlig
68 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been with them over a year
I have been with them over a year. No issues whatsoever. They offer a high-yield savings account that is competitive and an American airlines mile acrue based account. Email customer service has been fine for me.
9. desember 2022
Anmeldelse skrevet uten oppfordring
My account has been locked for "Fraud"…
My account has been locked for "Fraud" for over 2 weeks. There is nobody to speak with. I filed a complaint with the FDIC and recommend others do the same.
27. oktober 2022
Anmeldelse skrevet uten oppfordring
American Airlines offered a promotion…
American Airlines offered a promotion to open a bank account. I followed the link and was immediately rejected.
17. oktober 2022
Anmeldelse skrevet uten oppfordring
Worst Customer Support - Poor Customer Relationship
My account was locked and I called the customer support to reset it. The lady was asking for my account #. I haven't made any note of my account # and I said I don't know. I asked why can't you lookup based on my account loginId. She said she can't and needed my account type and account #. I asked if any other way, she can help. She then was raising her voice and kept saying the same thing. I asked what other information, due you need to unlock my account. She said, it depends on person to person. I just said, thank you (person to person made me laugh). How come information needed to unlock an account vary from person to person. Very pathetic customer support and very pathetic system.
Remember to make a note of your account #, account type and other details (security questions) etc., otherwise you are screwed (like how I am now) and you can't enter the system (I am still figuring out what should I do). Having deposited a very very large amount, now, I am literally without any idea on how would I unlock my account (as I don't know my account #).
28. september 2022
Anmeldelse skrevet uten oppfordring
Stay away!!!!
They lure you in with high rates but DO NOT, I repeat DO NOT set up an account with them. I requested a transfer and was was verified via a phone code. Then mysteriously the transaction was put on hold even though it was well below the maximum limit. Support via email has not responded and the phone support is a joke. No call back ever after boing placed in a queue. Was on hold for over an hour and gave up. I would cancel if I could but I can not get in touch with support. Beyond awful!!!!
25. august 2022
Anmeldelse skrevet uten oppfordring
ive asked this bank to cancel and to…
ive asked this bank to cancel and to deete my account. ive waited and the wont do it.
6. juni 2022
Anmeldelse skrevet uten oppfordring
This bank is abhorrent
This bank is abhorrent. I made an initial deposit after registering my account, then my user was disabled without any explanation. I called them, but they said the same, that they can`t clarify my request due to fraudulent activity from my side. Deposit was not returned to my original payment method. Stay away from this bank.
6. november 2021
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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