Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The delivery arrived as promised, but was so thoughtlessly packed on the lorry that if it hadn't been for Nathan, the lorry driver, going far beyond his remit to get them unloaded (by which I mean m... Vis mer
Selskapet har svart
I cannot rate this company highly enough. I live in an extremely rural area they didn’t deliver to , but DID for my order. The quality of the gate is outstanding. Thankyou! 🌟🌟🌟🌟🌟
As I didn't know what was right for our driveway the help and guidance by the staff at Barriers Direct was most invaluable. From ordering to fitting the post the whole process was smooth. We've got... Vis mer
Informasjon om virksomheten
- Sikkerhetsutstyrsbutikk
- Leverandør av bygg- og anleggsutstyr
- Butikk med verneklær og arbeidstøy
- Leverandør av sikkerhetsutstyr
- Leverandør av sikkerhetssystemer
Om Barriers Direct
Skrevet av virksomheten
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Kontaktopplysninger
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Storbritannia
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,4
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great price followed by fantastic…
Great price followed by fantastic delivery super packaging and when it arrived I was overwhelmed with the quality so 5 stars ll the way would definitely use again just need to get on and dig the hole...
3. mars 2026
Great service all round
Great service all round, items dispatched quickly, well packaged and at a good price. Would happily buy from Barriers Direct again in the future. Thanks!
19. februar 2026
Good product, low delivery communication
Fast, easy ordering with a good product. However, delivery information was minimal until the day delivery was meant to happen 2 hours before. Tracking information didn't work
26. februar 2026
Delivered incomplete order
9. februar 2026
Very fast delivery and exactly what I…
Very fast delivery and exactly what I ordered.
19. februar 2026
Svar fra Barriers Direct
Thanks so much for taking the time to review us! We appreciate your business.
Great product and timely delivery
20. februar 2026
Plenty of Products
Plenty of products with full descriptions which made for easy ordering. Quick delivery.
12. februar 2026
Svar fra Barriers Direct
Thanks so much for taking the time to review us! We appreciate your business.
Great prices
Great prices, well packaged and sent quickly. Top seller. Many thanks 😊
19. februar 2026
Quick and easy to choose correct…
Quick and easy to choose correct product and fast delivery.
18. februar 2026
Good
Good . Had some inconveniences but everything was sorted
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Barriers Direct
Thank you for your feedback. We understand this situation has been frustrating; however, several statements in your review do not accurately reflect events. We would therefore like to clarify the facts and confirm how we will proceed.
Your original order was for the installation of one post, which was later amended at your request to include two posts. The additional installation fee was paid accordingly.
Due to illness, the installer was unable to attend the original appointment at short notice. This was explained at the time, the job was rescheduled, and you confirmed you were happy to proceed. Installation then took place on 12/02.
A further installation date was arranged for 18/02, which you cancelled the day before. While this would normally incur a cancellation charge under our policy, no fee was applied as a goodwill gesture, taking into account the earlier cancellation caused by installer illness.
Our products are supplied by an established manufacturer, and installation is carried out by qualified, insured trade professionals. This is standard industry practice and does not affect your statutory rights. At no point have we described our installers as degree-qualified engineers.
Prior to excavation, the installer carried out checks using a cable avoidance tool (CAT scanner). As is standard across the construction industry, CAT scanners do not detect all underground services. During excavation of the second post, underground pipework was discovered and work was stopped immediately for safety reasons.
Before installation, you signed a site conditions form confirming that if pipes, drains, or other services are discovered on the day, installation costs remain chargeable. The charge applied covers attendance, labour, equipment, and abortive works; it is not a consultation fee and is not based solely on time spent excavating.
Following discovery of the pipework, the installer discussed an alternative solution on site: a removable post requiring less excavation depth. After this, multiple online orders were placed by you, including incorrect items, resulting in cancellations and re-orders. Our support team assisted where possible to cancel incorrect orders and correct these issues.
As a goodwill gesture, and because the first post was unused and being exchanged, the supplier authorised a full refund for that product only. Installation costs are not refundable once work has commenced, in line with the signed agreement.
You have now received a post, and we are ready to complete the installation at no additional installation cost. The only reason the installation has not yet been rebooked is that multiple product types have been ordered (removable and fold-down), and we need to confirm which item is physically on site to avoid further disruption. We requested a brief phone call for confirmation, as the image provided shows an order confirmation rather than the post itself.
Once this is confirmed, we will immediately arrange a suitable installation date.
We would also note that you previously sent several emails thanking our team member Andrea for her assistance and customer service. Andrea and the wider team have continued to support this matter in good faith.
To summarise:
You are not being charged again for installation.
We are ready to proceed once the product on site is confirmed.
We simply need to agree a suitable installation date.
Please contact us when available so we can move this forward without delay.
Svar fra Barriers Direct
Thanks so much for taking the time to review us! We appreciate your business.
Ordered 3 posts the lady was very…
Ordered 3 posts the lady was very helpful listened to my requirements.made sure my order was exactly what I wanted payed on line they where delivered within a couple of days they are now been installed on a church carpark well satisfied 👍
3. februar 2026
Svar fra Barriers Direct
Thanks so much for taking the time to review us! We appreciate your business.
Outstanding experience
The experience was second to none the staff were all very friendly and helpful and all went above and beyond I would highly recommend Barriers Direct
11. februar 2026
Svar fra Barriers Direct
Thanks so much for taking the time to review us! We appreciate your business.
Double bike rack.
Delivery was very prompt and the bike rack was priced very competitively.
A great buy.
9. februar 2026
The order was not delivered on the same day. The delivery method was not informative and updated about the time or date of delivery.
Easy to shop and order online with reasonable prices.
28. januar 2026
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