Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent knowledge session with Brandon. He was so patient and knowledgeable, I learnt lots and have been enjoying using the newly learnt features in my car.

Selskapet har svart

Vurdert til 5 av 5 stjerner

As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wouldn't go anywhere else!

The staff at Barretts BMW Canterbury are always really friendly and super helpful. The quality of their engineers work has always been excellent. Highly recommended!

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Jarrett, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts BMW Canterbury.

Vurdert til 5 av 5 stjerner

Barretts always make you welcome

Barretts always make you welcome, and I am confident the work is completed to the best standards. Check is simple and straightforward and I have been using them since I purchased my car.

19. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Roy, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts.

Vurdert til 5 av 5 stjerner

Excellent service

2016 BMW 335d Touring, 57500m, front shock absorber seal split and leaking heavily (pothole), failed MOT. Swift and sympathetic response from staff at Barrett’s Ashford meant replacement fitted within two working days; and under my BMW extended warranty, thank you very much Sophie and the others involved.

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Richard, thank you for your five-star review and great feedback. We will pass this on to Sophie and the team. We are pleased you received excellent service at Barretts BMW Ashford.

Vurdert til 5 av 5 stjerner

Highly recommended service

Excellent, prompt, efficient and friendly service. Easy to communicate with. Keep up the good work!

19. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Omar,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

FRIENDLY PROFESSIONAL SERVICE !!,

As usual I FLAG the friendly and professional approach from BARRETTS.
SImply perfect IN EVERY WAY!! ( Shame you have to pay ,it's the only negative !! Ha Ha 🤣 😂 🤣

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Stewart,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

I had a great experience with Barrett’s…

I had a great experience with Barrett’s Ashford yesterday. I chose to wait for it while they fitted two new tyres on my Mini. I sat and read and drinking cups of tea for just over an hour. They cleaned my car afterwards which was a bonus.
They may be a little more expensive than a tyre place but do you do get a good service.10/10 from me.

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Brenda,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

First impressions when I walked through…

First impressions when I walked through the doors at bmw was 1st class front of house team were fantastic warm friendly greeting explained everything in a relaxed manner offered coffee a comfortable seat made to make you feel welcome same as the service team first class service explained everything recall work carried out no fuss and car cleaned before I got it back 👍

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi David,

Thank you for your five-star review and great comments.

Vurdert til 4 av 5 stjerner

So nearly good

On a recent recall visit I decided to have the oil service completed which they did in good time and without any issues. Was given a loan car which was nice and Tanya was very efficient with updates and info during the visit and overall I’m pleased with the customer experience. Two things however, my service indicator has not been reset so I’m still showing and inspection on the computer and the vehicle wasn’t washed which I was lead to believe was part of the visit. Nearly five stars but…

12. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Andy,

Thank you for your review and comments, we are sorry to hear we fell short of five-stars for you on your recent visit. Please contact a member of the team so we can rectify this situation.

Vurdert til 5 av 5 stjerner

Had a really great experience at Barretts Landrover and Jaguar in Canterbury.

Had a really great experience at Barrett’s Canterbury on Friday. I had booked to have a new key cloned and was made to feel very welcome. I opted to wait and was plied with coffees and some delicious cake! My car was returned to me having been given a very thorough clean. I would definitely return for future needs and would highly commend all the members of staff for their friendly and helpful attitudes to customers.

15. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Valerie,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

Always such friendly service …

Always such friendly service and love that they offer a return bus in to Canterbury town centre whilst you wait for the car to be serviced. Managed to get my car in earlier than planned and i can’t thank them enough.

15. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Nina,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

Older BMW recall work

I brought my old BMW in for some recall work this week at Barrett’s Canterbury. As I have always experienced with Barratts everything ran smoothly and it was back within the day. Thanks

15. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Malcolm,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

Very Professional Warm Service

Great Service As Usual, From Front of House Greeting with Emma, Attentive Staff In Waiting Area And Of Course First Class Attention Of Engineer Aaron. And All
Paperless. (Car Returned Spotless)

11. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Bernard, thank you for your five-star review and great feedback. We will make sure to pass this on to Emma and Aaron. We're pleased you received great service from Barretts.

Vurdert til 5 av 5 stjerner

My car went in for a recall

My car went in for a recall, I was given a courtesy car and I was kept informed,bi needed a couple of other things done..I was pleased when they said I would get £100 off my bill because of the recall.
I have been going to Barrets Canterbury over many years and always receive good service, they know how to look after their customers.

13. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Alison, thank you for your five-star review and great feedback. We're pleased you received great service at Barretts Canterbury, and we thank you for your continued support.

Vurdert til 5 av 5 stjerner

Excellent service from Barrett’s Land…

Excellent service from Barrett’s Land Rover, in particular from Melody. Would be happy to use again.

12. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Andrew, thank you for your five-star review and great feedback. We will make sure to pass this on to Melody.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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