Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent knowledge session with Brandon. He was so patient and knowledgeable, I learnt lots and have been enjoying using the newly learnt features in my car.

Selskapet har svart

Vurdert til 5 av 5 stjerner

As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

A thank you to the team

Thanks to the Barretts team for changing my Summer/Winter tyres. Angela on Customer Services especially was a great liaison with the workshop to ensure the storage of my Summer tyres for a further period, very helpful and cheerful person and I appreciated her assistance.

28. november 2024
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Svar fra Barretts Kent

Hello Yvonne, thank you for leaving your kind feedback, happy to hear you were well looked after during your tyre change. Your kind feedback will be passed on to Angela and the workshop.

Vurdert til 5 av 5 stjerner

Great service from the moment I arrived…

Great service from the moment I arrived until I left the staff were very helpful. Even managing to sort out some technical issues between my phone and the I drive system which for two years I hadn’t managed to get sorted. I highly recommend Barrats BMW and will now use them in future over my nearer BMW retailer.

28. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hello Mr Klucznik, thank you for taking the time to leave your feedback and five-star review, happy to hear we were able to fix the issue between your phone and drive system. Your kind feedback will be passed on to the team at BMW.

Vurdert til 5 av 5 stjerner

Excellent service

27. november 2024
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Svar fra Barretts Kent

Hi,

Thank you for your five-star review and great comment.

Vurdert til 5 av 5 stjerner

A happy experience

Reception was very friendly and efficient (with unlimited coffee). The work was was completed promptly and
offer of cleaning whilst offered was not required.
A happy experience.

27. november 2024
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Svar fra Barretts Kent

Hi John,

Thank you for your five-star review and amazing comments.

Vurdert til 4 av 5 stjerner

Car was booked in for warranty repairs…

Car was booked in for warranty repairs and MOT and all was done to timetable and Mark in Service was very good at keeping in touch with updates. Would give him the 4stars. Car was picked up and delivered which was helpful and brought back nice and clean and all working etc.

27. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi,

Thank you for your review and feedback.

Vurdert til 5 av 5 stjerner

Transmission issue

Found the service team at Ashford to be very helpful and interface with updates and questions to help narrow down the cause of the issue with Sophie was very good. Great communication and customer service. I felt very well looked after.
Thank you

22. november 2024
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Svar fra Barretts Kent

Hi Ben,

Thank you for your five-star review and amazing comments. We will pass your comments on to Sophie and the team.

Vurdert til 5 av 5 stjerner

Welcomed by staff and generally very…

Welcomed by staff and generally very well looked after with refreshments while I waited for my MOT check.

25. november 2024
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Svar fra Barretts Kent

Hi Alan,

Thank you for your five-star review and great comments.

Vurdert til 1 av 5 stjerner

Barretts Ashford could not care less !

Barretts Canterbury amazing service, sadly Barretts
Ashford are clueless when asked a question about thier cars, and really lack customer service skills.. by all accounts they dont need customers who have purchased a car from another dealer!!

26. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hello Mr Anthoney,
We're disappointed to hear our service fell short of your expectations. Our Service Manager, Lee Turner would like to discuss your recent experience further however, we are struggling to find your contact details. Please call us on 01233 500555 so we can investigate this further.

Vurdert til 5 av 5 stjerner

Helpful and Friendly service…

Helpful and Friendly service department, I purchased my F-Type here 3 years ago and have returned every year for its annual service and M.O.T., Barretts are not my nearest maindealer but sometimes you have to go the extra miles.

25. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Neil,

Thank you for your five-star review and great comments. Thank you for your continued returns, especially travelling the distance to reach us, we look forward to welcoming you back you on your next visit.

Vurdert til 5 av 5 stjerner

Very good service

Very good service. Collection and return excellent. Only miniscule problem was Health Report video had no sound but that would not detract from 5 stars!

21. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi Mr Talbot, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Vurdert til 5 av 5 stjerner

Great communication

Great communication, efficiently rectified a small warranty issue with a free gift for my inconvenience and complimentary vehicle clean too. 5 stars from me.

21. november 2024
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Svar fra Barretts Kent

Hi Ken, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Vurdert til 5 av 5 stjerner

Very friendly helpful staff nothing was…

Very friendly helpful staff nothing was to much trouble for them. Car went back in for a recall, over all we were very satisfied with the service.

21. november 2024
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Svar fra Barretts Kent

Hi Jennie, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Vurdert til 5 av 5 stjerner

Excellent experience

I purchased a car from Barretts BMW in Canterbury. I found it to be a relaxing and stress free experience. I was made to feel welcome by staff in the showroom and Duncan was very professional and not pushy in any way. I am delighted with my new vehicle and would highly recommend this business.

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Barretts Kent

Hi, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts BMW Canterbury.

Vurdert til 5 av 5 stjerner

Good efficient service

Good efficient service. Polite helpful staff and kept up to date with the work done.

20. november 2024
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Svar fra Barretts Kent

Hi Malcolm, thank you for your five-star review and great feedback.

Vurdert til 5 av 5 stjerner

Great service

Great service, polite, efficient and convenient. I am happy to recommend.

20. november 2024
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Svar fra Barretts Kent

Hi Justine,

Thank you for your five-star review and great comments.

Vurdert til 5 av 5 stjerner

Brilliant service from start to finish…

Brilliant service from start to finish Kieran Seal and his team where first class. If you are in the Kent area please make the effort to use BMW Canterbury as your chosen service provider. They go the extra mile with a smile 😊

20. november 2024
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Svar fra Barretts Kent

Hi Hamish,

Thank you for your five-star review and amazing comments.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv