The tree arrived much earlier than we expected. When we opened it up it was clear a lot of thought had gone into packaging and presentation as, unusually, the box is big enough for the tree without ne... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Balsam Hill are very incompetent. They can’t even advise prospective customers if delivery is included. One says yes it’s free of charge. Another says no it’s £11.99. A huge chain of emails later and... Vis mer
Selskapet har svart
Firstly, the tree arrived on time, excellently packaged, professional couriered. The directions were clear -we put it together seamlessly. So we have it stored in one of the wardrobes & will see how... Vis mer
The build quality is excellent and the tree looks very realistic , I've only put it up to check everything was ok but can not wait to see it fully decorated at Christmas.
Informasjon om virksomheten
Om Balsam Hill UK
Skrevet av virksomheten
Balsam Hill™ trees are inspired by nature and loved for years. Experience the realism with our True Needle™ Technology, delight in the craftsmanship of meticulously designed trees, and discover the innovation of our Flip Tree™ and LED light technologies.
At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Learn more about the BH Difference here.
Kontaktopplysninger
Storbritannia
- www.balsamhill.co.uk
4,2
Bra
7k anmeldelser
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Quick delivery
Quick delivery, the tree is so realistic and easy to put together. I can’t wait for Christmas! X
27. juli 2026
Thank you so much
Thank you so much, I adore my new Christmas 🎄.
My large package was delivered very promptly and in perfect condition.
30. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
We ordered my 5th tree 🌲 as we had…
We ordered my 5th tree 🌲 as we had moved and I needed one a little shorter and slimmer for the space.
Delivery and time frame was good and I bought in the July sale.
The reason it’s a three star ⭐ is the packaging wasn’t great, some branches had been caught and bent back in the cardboard box side. Not as much care as previous orders, no bubble wrap. This resulted in two ends of a branch’s falling off.
It needed a lot of fluffing compared to previous trees and end branches had clearly been squeezed in.
I love the realistic look of these trees hence my husband and I have bought 5 as well as wreaths and garlands.
Hopefully we were a little unlucky, they are delicate trees and need to be packaged with love.
People always say our trees look amazing and I always tell them where I buy them from so fingers crossed high standards in packaging are monitored.
29. juli 2026
Svar fra Balsam Hill UK
Hello Tania! At Balsam Hill, we strive to ensure every order arrives in excellent condition. As part of our commitment to sustainability, we've moved to more eco-friendly packaging and no longer use bubble wrap. Our products are also compressed during shipping to protect them, so some fluffing is needed upon setup. If you notice any issues or need assistance, please reach out to our Customer Service team.
Excellent well made Christmas trees
Excellent well made Christmas trees
May seem expensive but I have bought approximately 12 Christmas trees and was disappointed by them all till I got my first balsam hill tree, this is my second
I’ve recommended them to friends and family and they love them
29. juli 2026
Not able to rate my purchases until I…
Not able to rate my purchases until I assemble them completely at Christmas. The purchases look good
29. juli 2026
Svar fra Balsam Hill UK
Hello! At Balsam Hill, we’re dedicated to providing products of exceptional quality and craftsmanship. If you have any questions or need assistance after setup, please don’t hesitate to contact our Customer Service team.
Fabulous tree fantastic quick delivery xxx
Fantastic tree bit heavy but that shows the quality very happy with my purchase should last for long time arrived in 2 days in perfect condition. Happy customer. I bet my trees up earlier this year usually wait until 2nd week in December for to put up Dec's etc but oh my it will be up 1st December this year. Can't wait to decorate it.
29. juli 2026
Absolutely love our tree
Absolutely love our tree.
It was going to be a difficult Christmas for us all and we weren’t going to celebrate at all but then I saw “Furgus” and he brightened up the mood with no effort at all. It was all the decoration we needed to make the house seem brighter on very dark days. Can’t wait to get him back out the bag! 🎄
2. desember 2025
Great customer service and support
Great customer service and support. You get to speak to real people not a automated service
27. juli 2026
Lovely Christmas Ornament
Excellent product which will enhance our Christmas festivities. Quick delivery and very well packaged. Many thanks.
27. juli 2026
Great service
Great service. Fast delivery. Easy to use website. Very pleased with my purchase.
14. oktober 2025
Fantastic
Tree is absolutely perfect. Delivery was prompt, couldn’t ask for anything else.
17. juli 2026
Second great experience
This is our second order from Balsam Hill and it seems just as high quality as the first. Delivery was quick and well scheduled, and the item was well packaged. I love the products and the attention to detail. We're really happy with the look of the tree.
15. juli 2026
Excellent product and fast delivery
The delivery was very fast.
I open and checked everything as I have a some months before it goes up, but the tree looks such really good quality so I can’t wait to be able to see it up.
8. juli 2026
Very quick delivery
Very quick delivery, the delivery man even carried my tree into the house for me.
The tree looks fabulous
6. juli 2026
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